Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
The Darville Company - Air Conditioning & Plumbing
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Family owned. A full service mechanical contractor specializing in the comfort of the residents of all of Darville USA. Serving clients in Midland and Odessa as well as surrounding counties; all the Permian Basin. Additional email - [email protected]. DBA - The Darville Company.
Business highlights
Emergency services offered
78 years of experience
Services we offer
Plumbing, disposals & dishwashers. Heating & A/C, drain cleaning, gas lines, pool & spa heaters, sewer lines, water heaters
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9104 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 12% | ||
| 0% | ||
| 1% | ||
| 0% |
Showing 1-25 of 104 reviews
Jane T.
Jun 2017
The plumber who came fixed the faucets, spoke on the phone with me about the repairs, then agreed to also check the faucets in the back yard for similar problems. After his report, I asked him to replace one of the back yard faucet connections, too.
Response from The Darville Company - Air Conditioning & Plumbing
"Thank you very much for the encouragement for the great people I get to work with in your review. We really do have a great bunch of folks. Call us anytime! Mark Darville - 580-9675"
David B.
Jun 2017
unknown
Response from The Darville Company - Air Conditioning & Plumbing
"Thank you so very much for letting us know you were pleased. Our plumbers not only do an exceptional job, but they do it in a clean and courteous manner. We truly do have a great crew we get to work with every day. Call us anytime! Mark Darville"
Jessie N.
May 2017
.
Response from The Darville Company - Air Conditioning & Plumbing
"Thank you so very much. We certainly appreciate your business and are here to serve you. Call us anytime we can help. Mark Darville"
Darrell W.
Apr 2017
We are still trouble shooting...
Response from The Darville Company - Air Conditioning & Plumbing
"Thank you so much. Being willing to hop on our horse and ride where ever the customer needs us is certainly one of the reasons for our success. We appreciate you business! Mark Darville"
Claudie W.
Apr 2017
I am always very happy with their service.
Response from The Darville Company - Air Conditioning & Plumbing
"Thank you for saying so. We certainly do have a great group of folks I get to work with. The care and service they show every customer every day is astonishing. Sure makes my job fun! We appreciate your business! Mark Darville"
James K.
Nov 2016
unknown
Response from The Darville Company - Air Conditioning & Plumbing
"Thank you for the response. We appreciate your business!"
David W.
Nov 2016
Quick and efficient.
Response from The Darville Company - Air Conditioning & Plumbing
"We have found that the home warranty companies are having a harder and harder time getting quality contractors to work with them because they are so very difficult to work with. At one time we serviced all of them - today we will do none. We certainly appreciate your business. Mark Darville"
Vamsi S.
Oct 2016
Very prompt, on to the task, professional Will call them again if needed
Response from The Darville Company - Air Conditioning & Plumbing
"Thank you of very much. We appreciate your business and stand ready and waiting to help you again whenever you need us. Mark Darville"
TRAVIS R.
Aug 2016
unknown
Tina N.
Aug 2016
unknown
Response from The Darville Company - Air Conditioning & Plumbing
"Thank you! It is customers like yourself that are the reason we come to work in the morning. Its like taking care of family. We appreciate you! Call us whenever we can be of any service! Mark Darville"
Dianne M.
Aug 2016
We had a new heating A/C unit installed by the Darville Co last week. Ann Darville helped us choose the right unit for our house and our budget. She made an appointment that worked with our schedules. The 2 men who did the actual install, Israel and Vince, were great. They were on time, very professional, answered all our questions, were nice to my dogs, and even cleaned up after themselves. The new unit fit in the old space but wouldn't fit through the existing door frame. Darville made all the arrangements to make sure a new door and frame were properly installed and painted. Everything was perfect and we highly recommend The Darville Company.
Response from The Darville Company - Air Conditioning & Plumbing
"Are they not WONDERFUL? It is a joy to get to work with these guys and getting to go home with that good-lookin' sales lady! ;-) Vince has actually received a promotion and is now our Peak Performance Maintenance Program leader and takes care of all the scheduled maintenance customers. If you have not already joined our Peak Performance maintenance program, you should consider doing so. It will be Vince that comes and services your unit each time. We certainly do appreciate your business. Call us anytime we can be of service. Mark Darville"
William J.
Mar 2016
unknown
Response from The Darville Company - Air Conditioning & Plumbing
"All of us here at The Darville Company, appreciate you for making a response confirming that you were pleased with our service. We are here to serve your every plumbing heating or cooling need, 24 hours a day. Mark Darville"
Cory J.
Mar 2016
unknown
Response from The Darville Company - Air Conditioning & Plumbing
"Greetings. Thank you for your response. I reviewed your service history see that our longest tenured and most requested technician performed your Inspection last Summer. I am so very sorry that we did not have encouraging words concerning the 25 year old, heating and cooling system that is in dire need of repairs including the refrigeration circuit being low on very expensive R-22 refrigerant and more importantly, a heat exchanger that was rusted out in places making it not safe. We left the gas disconnected to the furnace because of this potential health risk. I also see that because of the old age and poor condition of the equipment our technician made notation of our suggestion that we not spend any more of your money on this system. Give me a call if we can be of any service to you. Mark Darville"
Dustin R.
Mar 2016
unknown
Response from The Darville Company - Air Conditioning & Plumbing
"Greetings. Thank you so very much for the response. We do our very best to exceed our customer's every expectation on every call. Not just new equipment installations like we performed fro you, but every call including an $89.00 Spring Clean and Check. I am so glad you are pleased with us. Call us again anytime we can be of service to you.- Mark Darville"
Mary H.
Mar 2016
unknown
Response from The Darville Company - Air Conditioning & Plumbing
"Thank you so very much. Reggie truly is a gem. Being our Peak Performance maintenance program manager, he takes outstanding care of our customers' heating and cooling systems, making sure our customers are comfortable. We appreciate you business and are here for your every plumbing, heating or cooling need."
Kelvin I.
Jan 2016
unknown
Response from The Darville Company - Air Conditioning & Plumbing
"Thank you so very much for your business. Call us anytime we can be of service to you. 24-hours a day, 7-days a week, 365 days a year. Mark Darville"
Mike M.
Dec 2015
.
Response from The Darville Company - Air Conditioning & Plumbing
"We appreciate your business. Call us again whenever we can be of service."
Ricardo M.
Nov 2015
Excellent customer service.
Response from The Darville Company - Air Conditioning & Plumbing
"Thank you so very much for calling us. We will always do our very best for you. Call us anytime we can serve you. Mark Darville"
Sheila P.
Oct 2015
.
Response from The Darville Company - Air Conditioning & Plumbing
"It is our pleasure to serve you in any way we can any time we can. Thank you for your business. Call us again anytime we can help. Mark Darville"
Leo N.
Oct 2015
Very professional and stuck to the original estimate. Our old unit was 20 years old and the a/c was not working. Back in March, the company recommended replacing the unit, which I assumed they would since it was an old unit. We felt the estimate was a good price and it included 10 warranties which is nice. They installed our unit about a week later and had to upgrade the unit because it was all that was available but they stuck to the original price. We also got an nicer thermostat than originally listed on the estimate. The guys were professional and had the work done in a timely manner. They cleaned up after they finished installing everything and took the old unit for us.
In August, we had a problem with the unit leaking water inside. We called them and they sent someone out a couple hours later. Since we're still under warranty, the service call was free and they fixed the issue. I've been impressed with how quickly they respond to service calls, even in the busy summer months. We've been very pleased with The Darville Company.
In August, we had a problem with the unit leaking water inside. We called them and they sent someone out a couple hours later. Since we're still under warranty, the service call was free and they fixed the issue. I've been impressed with how quickly they respond to service calls, even in the busy summer months. We've been very pleased with The Darville Company.
Response from The Darville Company - Air Conditioning & Plumbing
"Thank you so very much. Even though I have come to expect good responses, it still warms my heart to hear such reviews about those I get to work with. As I probably told you, the best thing you will like about The Darville Company is our people. They are what make this company great. You also need to understand that it doe snot take a new system project to get us to serve you. In fact when I finish this response I am headed to Andrews to help a customer this afternoon. Call us anytime we can be of service. Mark Darville"
JOHN N.
Aug 2015
unknown
Response from The Darville Company - Air Conditioning & Plumbing
"Thank you for your response! It is when it is scorching hot that our customers need us the most. We appreciate your business."
Joanna W.
Aug 2015
The Darville Company sent out a very great man named Jan to do a 20 pt inspection on my A/C. To say he did more than I expected would be an understatement. Jan was friendly, answered all questions that I had...which were many....and explained everything to me along with taking photos for me to have a better understanding when explaining problems my unit had, or would have in the near future. He was in my attic for close to three hours on a 100+ degree day. When he came down, he never once mentioned how terribly hot he was.....that is real professionalism. I had a hole in my drip pan and he came back three days later to replace it. The same professionalism, friendliness and patience were shown at that time also. The quality of the work he performed was by far superior to anyone who has done any work on my house. The Darville Company has shown me what true workmanship is. When the time comes, I plan on having this company put in a new unit for me. I couldn't be more satisfied with Darville, knowing they have people like Jan working for them. I will use them again and again for all my needs. If there was a score higher than an A+, they would get it. I can't express enough how satisfied I was and am with Darville. I highly recommend them to everyone. Once used, you will never use another company. The Darville Company is the best. Thank you Jan for the work you did for someone who is hard to please.
Response from The Darville Company - Air Conditioning & Plumbing
"I cannot begin to tell you what joy it is to work with the folks I get to work with every day. These men and women are truly dedicated to taking care of the needs of our customers and exceeding their expectations on every call - every time."
Linda I.
Aug 2015
They were very efficient and gave us recommendations to improve our home.
Response from The Darville Company - Air Conditioning & Plumbing
"Thank you very much for your business and your response complimenting my fantastic staff. We are sorry that your request for a plumbing check got caught up in a high volume period of customers with major issues of water leaks, sewer stoppages and construction priorities. Looks like we could have done a better job of communicating with you. You can be assured that when you have a major problem like a water leak, sewer stoppage or construction issue, you will be prioritized ahead of maintenance requests as well. Call us whenever we can be of service. Mark Darville"
Dana C.
Jul 2015
unknown
Response from The Darville Company - Air Conditioning & Plumbing
"Thank you for your response. We do appreciate your business and are here to serve you in any way we can anytime. Mark Darville"
Chellye T.
Jul 2015
The handle to my water shutoff valve for a bathroom faucet broke off in my hands. I had to turn off the home's water supply due to the rapid water leak. I called Darville, who had previously re-plumbed a relative's entire house -- a job they were very happy with. I was quoted an $89 initial fee. They arrived quickly, and I asked about having a total of 6 valves replaced (all the same sub-par brand) -- and was quoted over $1100. That shocked me, so I told the plumber that I only wanted the one valve replaced. He said it would cost the $89 initial fee plus another $191 to replace the valve. I wasn't in a good position to say no... it was late in the day, and I needed to be able to turn my water back on. The work took less than 15 minutes to complete -- and probably involved $10 in parts. So $280 seemed like highway robbery. I will absolutely never call on them again.
Update: I spoke with the owner, who agreed that the amount charged was excessive. I told him I did not want a full refund... I wanted to pay a fair charge for the service performed. We agreed on a price, and I received a check for (most of) the difference. I was impressed with his candor and focus on ending up with a satisfied customer.
Update: I spoke with the owner, who agreed that the amount charged was excessive. I told him I did not want a full refund... I wanted to pay a fair charge for the service performed. We agreed on a price, and I received a check for (most of) the difference. I was impressed with his candor and focus on ending up with a satisfied customer.
Response from The Darville Company - Air Conditioning & Plumbing
"Sounds out of line to me as well. I am sorry that you did not call me first. I ALWAYS make my customers happy. I will call you and reimburse you for the whole ticket to hopefully regain your favor. Mark Darville"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
The Darville Company - Air Conditioning & Plumbing is currently rated 4.9 overall out of 5.
The Darville Company - Air Conditioning & Plumbing accepts the following forms of payment: CreditCard
No, The Darville Company - Air Conditioning & Plumbing does not offer free project estimates.
No, The Darville Company - Air Conditioning & Plumbing does not offer eco-friendly accreditations.
No, The Darville Company - Air Conditioning & Plumbing does not offer a senior discount.
Yes, The Darville Company - Air Conditioning & Plumbing offers emergency services.
No, The Darville Company - Air Conditioning & Plumbing does not offer warranties.