Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
About us
Commercial and residential cleaning, move-in and out cleaning.
Business highlights
16 years of experience
Services we offer
Commercial and residential cleaning, move-in and out cleaning.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
1.01 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
0% | ||
0% | ||
0% | ||
0% | ||
100% |
Filter reviews by service
Showing 1-1 of 1 reviews
Donna H.
Nov 2015
House Cleaning
I needed last minute cleaning of the house we were moving into. They were great over the phone and for setting up the appointment! However, they arrived an hour late and then rushed to "deep clean" the house. When I asked for something to be cleaned (for example, the window sills) in all the rooms, they would quickly clean it in the room I was in, but not in the others. Underneath the fridge, there was a THICK build up of dirt and grime from the previous owners. I had mentioned this in the set up calls and was assured this would not be a problem. I had to ask them to clean it three times once they were here and he gave up pretty quickly saying it couldn't be done. Later, I got it cleaned up by myself in 30 minutes.
They did a good enough job (the house had been pretty dirty!) - although I found myself cleaning things that in my opinion should have been cleaned by them once they left and for the next week. When they left, I was ready to pay but was told they would charge the card on file. I received an invoice 4 days later - not only was I overcharged for hours worked but I was also overcharged for the cost per hour - for a total of $138 overcharged. I called immediately and was told they would send a corrected invoice and I would see money in my account (including the $50 deposit they said they had already returned) by the end of the week. When I had yet to receive the invoice or the money I called again, speaking to someone else who told me it takes 6-8 weeks for the money to return to my account.
I finally spoke to the manager, Damon, who told me that he would send the check the next week. A month later, when I still hadn't received it, I called again, and was told that the check was going in the mail the next day. A week later, I still haven't gotten a check.
Every time I have called, there has not only been excuse after excuse as to why someone can't assist me, they are rude and very unprofessional on the phone - not providing their name or even stating "Blue Ribbon Maids".
All in all, this has been a six month ordeal - having had my services done in late May. I will never use them again nor will I ever recommend Blue Ribbon Maids to anyone.
They did a good enough job (the house had been pretty dirty!) - although I found myself cleaning things that in my opinion should have been cleaned by them once they left and for the next week. When they left, I was ready to pay but was told they would charge the card on file. I received an invoice 4 days later - not only was I overcharged for hours worked but I was also overcharged for the cost per hour - for a total of $138 overcharged. I called immediately and was told they would send a corrected invoice and I would see money in my account (including the $50 deposit they said they had already returned) by the end of the week. When I had yet to receive the invoice or the money I called again, speaking to someone else who told me it takes 6-8 weeks for the money to return to my account.
I finally spoke to the manager, Damon, who told me that he would send the check the next week. A month later, when I still hadn't received it, I called again, and was told that the check was going in the mail the next day. A week later, I still haven't gotten a check.
Every time I have called, there has not only been excuse after excuse as to why someone can't assist me, they are rude and very unprofessional on the phone - not providing their name or even stating "Blue Ribbon Maids".
All in all, this has been a six month ordeal - having had my services done in late May. I will never use them again nor will I ever recommend Blue Ribbon Maids to anyone.
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Blue Ribbon Maids is currently rated 1.0 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 9:00 AM - 6:00 PM
Blue Ribbon Maids accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Blue Ribbon Maids offers free project estimates.
No, Blue Ribbon Maids does not offer eco-friendly accreditations.
No, Blue Ribbon Maids does not offer a senior discount.
No, Blue Ribbon Maids does not offer emergency services.
No, Blue Ribbon Maids does not offer warranties.
Blue Ribbon Maids offers the following services: Commercial and residential cleaning, move-in and out cleaning.