
About us
The Top Notch Promise : ALL INTERACTIONS with Top Notch Pressure Washing will be handled with the utmost integrity and care. We take pride in customer satisfaction.
Business highlights
Services we offer
Pressure Washing Services Include: Commercial Services include, but are not limited to: -parking lot, -windows, -storefront, -dumpster, -drive thru -roof, -full service, Residential, Services include, but are not limited to: -driveway & walkway -deck, -patio, -windows, -siding & brick, -trash can -roof, -fence, -full service, Gutter Cleaning Services Include: Removal of dirt, leaves and other obstructions causing inefficient gutter drainage.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
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Filter reviews by service
1. First of all he was a no-show (not even a phone call) for the first appointment scheduled by his wife (Maggie). Next, he was so late for the 2nd rescheduled appointment (getting dark outside) that he had to cancel, but at least he called this time. Finally, he showed up about 1.5 hours late for the 3rd scheduled appointment.
2. Didn't even bring his own hose. Instead he unfortunately used mine. Soon after he left, I discovered that he'd stretched one hose so far in getting across the roof that he pulled its reel spool frame partially off the side of the masonry facia of the home as well as cracked the fitting that attaches the hose to the reel hub rendering the whole thing leaking and unusable.
3. Did not use a pressure washer as advertised. Instead (as explained above), he used my outdoor hoses with a screw on nozzle that he'd brought. The result was that a meaningful amount of shingle granules remained sitting in the bottom of the gutters. When I pointed it out, his answer was that the next rain should finish pushing most of it out. Unbelievable!
4. Left all of the debris and shingle granules washed through the down spouts piled on the concrete porch, drive-way, and garden surfaces. No clean-up.
5. Said he'd fix a right angle corner seam in the rear gutter that was leaking, said that he tests it when done, and he guarantees his finished repair to not leak. He said his charge for this repair is $30.00. I agreed to let him do the repair, and unfortunately handed him the check too soon. Later, I observed that all he did was spend about 5-minutes using a caulk gun to smear on some gutter seam sealing compound. When I asked if he was going to test it for leaks, his answer was that he can't because it's too wet, needs to dry for 2-days, and I can test it myself after that. What a liar this guy is! Next he pointed out that part of the problem that was causing the leaking was that the rear surface of the gutter was bowed out a bit from the facia board, and could likely be fixed by applying a screw to hold it back. When I asked what is stopping him from doing so, his answer was the same excuse, that it needed to dry first. Needless to say, the first rain that happened about 1-week later revealed that the same gutter seam was still leaking.
I've called both of Mr. Nunn's phone numbers listed on the Living Social certificate daily for several days in a row and left voice mails each time. I've never received a call back, which has made it clear to me that he is dodging and avoiding.
Given the above, it is in everyone's best interest to steer totally clear of this petty crook!
"We are extremely sorry to hear that your experience with us was not everything that you had hoped it to be. I have received two of your messages and have made calls back on both of those messages on either the same day or day after. Unfortunately, the numbers that were left on the voice mail were hard to hear and the number on the caller ID said "unknown", so I may have been trying to contact the wrong number. We are trying our very best to satisfy all of our customers and being a new company, we have learning to do. We appreciate your feedback and will use it to better our business. Thanks, Top Notch"
I completely understand that a small company could be overwhelmed by internet deals (even though they did have a cap on the number that could be sold and it shows 20 were sold).
What is unacceptable is the lack of communication. All it would have taken was a quick phone call. Touch base and tell me if the scheduling was already 2 months out, or whatever the case may be. We got no responses. No communication. That just leaves a bad taste in my mouth.
I suppose the deal really was too good to be true.
"We are extremely sorry to hear about your experience, unfortunately Amazon did not have the correct contact information and that has since been updated. We requested that Amazon contact the previous purchasers to inform them of the new contact information so that they would be able to schedule an appointment to redeem their vouchers. We are extremely sorry for the inconvenience and would like for you to contact us so that we can offer you that service at no charge. We are a fairly new company and this is our very first Angie's List review and are saddened that it is at this rating. If you would contact us and please reconsider, it would be extremely appreciated. Please call 830.38738759 and ask for Magie. Thanks, Top Notch Team"
Licensing
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