Founded 2001 • With Angi since May 2006
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Showing 1-19 of 19 reviews
Bill S.
05/02/2017
I had been looking through Angie's List to try to find someone to help replace one of the springs on my garage door. I was finding that the average price for this was around $200-$300. I found these quotes to be pretty high and with little or no luck finding a warranty, I wasn't willing to pay that. I came across Ellis Enterprises on a random advertisement and decided to give them a call. I spoke to Mr. Ellis (D.W.) and he was at my house within the hour. He looked at the issue and went back to the shop to see if he had the correct type of spring in stock. He called me right back and asked if it would be okay to come by after his lunch and install it. When he arrived to install the part, he was extremely efficient and quick. He also gave me a warranty on the job, which was greatly appreciated. D.W. was obviously a professional and was very knowledgeable and serious about his work. I was definitely satisfied and know who to call if I have any other garage door issues in the future.
Description of Work
Needed one spring replaced on my garage door.
Category
garage doors
Leander J.
07/25/2016
My garage door spring broke and we could not get out cars out. I called Ellis Enterprises at 7:30 a.m. Mr. Ellis was very professional, told me he would be at our home on or before 9 a.m. He arrived before 8:30, had the parts necessary to make the repair and was gone before 9 a.m. He absolutely knew what he was doing and got the job done quickly, efficiently and at a very reasonable price
Description of Work
Garage door repair
Category
garage doors
Dede M.
06/30/2016
Chris S.
09/28/2015
Opener stopped working. I emailed and they came out the same day to look at it. Turns out it was a bad board on it. Since the unit is so new, he suggested that I call the manufacturer. No charge for the visit. I have his card in case they try to overcharge me or if I need service in the future. Very professional, prompt, and has been around the business for years!
Description of Work
Service opener.
Category
garage doors
Ann A.
01/20/2015
Our garage door would not close. I called Enterprise and set up an appointment for the next. He was very busy because the cold weather was affecting many area garage doors. At that time he gave us an estimate for the work. He arrived a few minutes early. When he looked at the door he explained that the cold weather threw the alignment off so the door was not sensing properly. He also explained that we were using the wrong kind of lubricant and that was adding to the problem. He cleaned up our runners and lubricated well. Since the door needed only service and not repair he charged for a service call only. He also said that he was not going to cash the check for 3 days to ensure that we were happy with the service. We are very happy with the service. The door operates properly and is so, so quiet. The door has never run so quietly or smoothly, even when it was brand new.
Description of Work
Repaired the garage door that would not lower.
Category
garage doors
George B.
08/06/2014
Diana B.
03/11/2014
Mr Ellis was able to come by several hours after I called him regarding a garage door opener that would not hold settings. The unit was 16 years old and he said the board was basically shot and recommended a new opener. He would have expedited installation but since he only takes cash/checks it was OK by me to wait a week until he made his Monday run to San Antonio for materials. He returned calls during business hours (he only operates Monday -Thursday) and was courteous, prompt and professional. The new install went very well and is nicer than the unit I had previously. His labor rate is $60 an hour (at least for this purpose). Although he charged $120 for the one hour install he also had to compensate for his initial service call as well as the trip to San Antonio for parts/materials. I would use him again.
Description of Work
made service call to assess problem, made second trip to R&R garage door opener
Category
garage doors
Jenjette F.
02/05/2014
Jeffrey R.
07/29/2013
He was prompt, informative, allowed me to ask several questions. Explained all of my options and told me what to expect moving forward. Did not try and up sell me on anything. One of the best services I have ever received.
Description of Work
Fixed and re-aligned the garage door.
Category
garage doors
Karen H.
07/05/2013
Because I did not hear from Ellis Enterprises with a bill for services rendered, nor notice of a failed attempt to get into the garage of this rental property, I called and left message for them to call me. When I got a call back a day or so later, I was told that they had been out to the property shortly after my initial call and fixed the small problem immediately and did so at no cost. I was shocked as I fully expected to pay for the service call, at least. However, I am pleasantly surprised to learn that their service was prompt, complete and done without charge.
Description of Work
Repaired/replaced a small missing part and made adjustments necessary to return garage door to good working order.
Category
garage doors
Kathleen D.
12/27/2012
Very smooth experience. I wish that I had contracted this individual when I replaced my doors originally. I had once worked with an overhead door group and I recognize that there are pirates, yes...pirates employed in this business. I was reluctant to call most of the companies listed and had very low expectations when I contacted this individual. Good stuff.
Description of Work
My replacement doors were improperly installed and had become more difficult to open until one door's cable jumped and became extremely difficult to open. My experience with Mr. Ellis was the very best. Starting with a prompt return of my initial call, he arrived on the job within an hour of my call and completed the repair in thirty minutes. Extremely professional and genuinely pleasant. He replaced an I appropriately installed extension cable, made adjustments and suggested that I try the door for effort and made sure I liked the operation as adjusted. He made no attempt to sell operators or make other adjustments that I didn't need. Good no-nonsense businessman.
Category
garage doors
Kem P.
06/04/2012
Brian V.
12/08/2011
Their charge was a lot less than what we thought it would be. It was a bonded company. They did really good work. They were really fast about it. We would use them again in the future.
Description of Work
We used Ellis Enterprises a couple of months ago. They replaced the spring on the garage door for us.
Category
garage doors
Robert S.
09/07/2011
I left a message that was answered within the hour. The company contacted my tenant, made a same day appointment, did the repair and service, emailed me the invoice and called to confirm that the job was complete. This was my first contact with the company and it treated me like a trusted life-long client. Fabulous. And the cost is very reasonable.
Description of Work
I needed a broken spring replaced. At my request the service included inspection of the garage door and a general service.
Category
garage doors
GLORIA B.
07/07/2011
Someone was sent to my home the morning I called. The gentleman fixed the problem in no time and serviced the system for$65.00. He encouraged me to use the current garage door opener until it no longer worked. He was efficient and did not pressure me to do anything. He was highly professional and I was most impressed with the promptness of his coming to my house. I can highly recommend Ellis based on today's service. I went ahead and got an estimate for a new system but again, he counseled me to install it when the other dies
Description of Work
My garage door would not open properly, especially using the remote. I called to have the system serviced.
Category
garage doors
Ellen L.
06/27/2011
05/11/2006
This job was correcting the mistakes of another door company, so it was more costly than I would have liked. The technician explained what was done wrong, and even showed me the incorrect spring that was used previously. I was upset about the cost, and he was patient and spent a great deal of time explaining things. This time the job was done right, and have not had any problems with the garage door since.
Description of Work
Ellis Enterprises replaced the overhead door framing, one spring, the automatic door opener, and straightened both tracks. The framing was partially torn away from the garage because the door was hung crooked.
Category
garage doors
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