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Cowboy Plumbing Services

Plumbing, Water Heater Service, Drain Cleaning,

About us

A plumber with integrity whose desire is to give the customer a pleasant experience as well as relief to any problems that may occur in their home or business. We offer service to the following locations: Canyon Lake, Spring Branch, New Braunfels, San Marcos and the surround areas. We offer Military & Senior Citizen Discounts!

Business highlights

Family owned & operated
Emergency services offered
13 years of experience

Services we offer

Drain cleaning. Water heater repair & replacement. Toilet repair & replacement repair. Install reverse osmosis filters & water softeners.

Services we don't offer

Sprinkler systems. Septic cleaning & repair. Swimming pools & pumps.

Amenities

Emergency Services

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Reviews
5.061 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 61 reviews
John
Jun 2024
5.0
Google Review
Great service, friendly techs, highly skilled, love Cowboy Plumbing.
Response from

"Thank you so much! It was a pleasure doing business with you!"


Syd H.
Nov 2018
1.0
Never showed up.
Response from

"Sorry for the miscommunication. You emailed me a request to come out on Monday the 5th of November. I responded on the 4th (Sunday) saying that, "My Monday was full, but I could do Tuesday morning if that works for you?" I never heard back from you to conform, so I could not proceed to schedule you in."


Kevin and Helen P.
Feb 2018
5.0
Yes, I recommend this pro
$180,000
They were able to find the leak quickly and route new pex through the attic. While they were here I had them replace shutoffs to all sinks and toilets in the house.

Ronald L.
Dec 2017
5.0
Yes, I recommend this pro
Drain had a very hard partial plug about 10 feet into the drain pipe. Plumber worked the electrical drain snake until drain was completely open. This drain has been better than when the house was new.

Larry S.
Nov 2017
5.0
Yes, I recommend this pro
$15,000
I got to tell you that I was ecstatic when I found Cowboys with their terrific ratings. So, I called and spoke with Jarod. It was Randolph who showed up exactly on time. He checked all the toilets and repaired the two requiring attention. One had needed attention for some time. He was professional, pleasant and efficient. On a side note, I had hired another plumbing company (Bracken Plumbing) to come and fix a faucet handle in our master bath ... they charged too much money and never fixed the problem properly, so I had to crawl under the sink, re-diagnose the problem and fix it myself (it now works better than ever!! Kudos to me!). Now, back to Cowboys ... if I ever have another problem (which I probably will), they will be first and only company I'll call ... they were that good. There's only the two Cowboys (Jarod and Randolph) so quality control isn't an issue, which is why they receive superior ratings. These other companies hire anyone, don't supervise them and frankly, don't care. I was happy to pay Randolph and now my toilets, including the one that I struggled with for so long (now, why did I do that?) work perfectly ... Yea!!! So, if you're reading this and have a plumbing problem, do what I did ... call the Cowboys!!!

Jerrie Lee W.
Aug 2017
5.0
Yes, I recommend this pro
Jared came and fixed the main valve. He had to dig a huge hole to fix it. He took pictures and that helped me to get money back from the water company. He did an excellent job and is very professional.

Stephen J.
Jul 2017
5.0
Yes, I recommend this pro
$15,000
Was previously quoted $900+ from another plumber who said it would be a major job. Jerod and Justin came out, took a look and determined that at this time washers needed to be replaced. However, in future it might come down to changing cartridge in faucet handle - or upgrading fixtures. Regardless, Jerod saw what needed to be done and didn't try to oversell. Small price for a great job. I'd hire them again to do the upgrade when the time comes.

SHEILA B.
Jul 2017
5.0
Yes, I recommend this pro
Very punctual great work. Very reasonable considering the trouble he had! Jarrod is very personable will definitely use in the future!

Ronald L.
Jun 2017
5.0
Yes, I recommend this pro
$25,000
They came over and did a good job on my drain. It was a great job. They were right here. They are right here in our neighborhood. He had to stay late to get it done but he came when I wanted him to.

Karen J.
Dec 2016
5.0
Yes, I recommend this pro
$25,000
Fine. They were prompt, professional and competent.

Annette G.
Dec 2016
5.0
Yes, I recommend this pro
The problem was repaired! Jared and Randolph are the only plumbers I will allow in my home.

Stephan P.
Nov 2016
5.0
Yes, I recommend this pro
$30,000
After calling the owner on Sunday morning, a tech was out within a couple.hours. We found the main issue in the septic tank, but he suspected.more. Randolph tried running the mainline from a couple points and eventually flund roots in the line. Most wasnclearwd immediately and advised me on how to affect a long term fix.

Ronald D.
Sep 2016
5.0
Yes, I recommend this pro
unknown

Kandi F.
Feb 2016
5.0
Yes, I recommend this pro
$30,000
It went great! We called them and set the appointment for the next morning at 9:30 a.m., he showed up at 9:30 a.m. on the dot! Jared evaluated the problem and gave me an estimate before any work was done. The work was done in a timely and professional manner, in fact the area looked better when he finished. He was able to find a hole cover we could not find.

Wendi B.
Feb 2016
4.0
Yes, I recommend this pro
$11,500
unknown

Roger S.
Jan 2016
5.0
Yes, I recommend this pro
$190,000
unknown

Gina S.
Jan 2016
5.0
Yes, I recommend this pro
unknown

Dean F.
Oct 2015
5.0
Yes, I recommend this pro
$30,000
The initial contact was slow, only because Jarod was out of town when first called. He did return the call when he got back in town and he came out promptly the next day and completed the repairs I needed. Very nice guy, totally professional. I will use his services again.

Michael B.
Jul 2015
5.0
Yes, I recommend this pro
$99,000

They were on time, clean cut and friendly.  They found the issues right away and were able to fix them.



Michael S.
Apr 2015
5.0
Yes, I recommend this pro
$140,000
I was very pleased with their service. They had to cut a few holes but they were able to figure out the least amount of damage to the sheet rock.

Kathy K.
Apr 2015
5.0
Yes, I recommend this pro
$80,000
The project went very well. Jared and Danny removed the old toilets and hauled them away. The new toilets went in. Jared and Danny both checked and recheck and checked AGAIN to ensure the toilets were sealed, not leaking, and worked as they should. Our outside faucets were replaced. One leaked, the other sprayed out everywhere when it was shut off. They both work perfectly now. As for the shower head, Jared pointed out to me that it was a different brand than our other fixtures, so the color was not a match. Ugh! I chose not to have it installed, after all. 
Plumbers have a messy job. Jared and Danny were very neat and hauled away EVERYTHING, even the boxes the new toilets, tanks and seats came in. They made sure everything was neat and clean, no water anywhere. They were quick and expert at the installation. I like the fact that they triple-checked their work to be sure that when they left, all was in good working order. 
Jared had scheduled the job for another day, but an emergency came up. He contacted me early the morning of our appointment to say he had an emergency, and would call me in a couple of hours with an update. And he did! He called me back to say it was a slab leak, and to ask if we could reschedule my work for the following day. I agreed. The next day, he had a small job to do prior to mine, then headed over and got it all done.He also brought another plumber to ensure that the work would be done as quickly as possible.  I was very pleased that Jared contacted me several times to let me know what was happening and when he would arrive. 
Very satisfied with the work done, the cost, and the professionalism.

Violet H.
Apr 2015
5.0
Yes, I recommend this pro
This is a continuation of the review we wrote for the services provided on the 3/25 toilet tank repair. We had a follow up issue with the tank and they came out, assessed the issue and did a fix free of charge AND in a friendly manner.  I don't see how you can go wrong with having these people fix your plumbing issues.

Jeanne C.
Apr 2015
5.0
Yes, I recommend this pro
$9,000
There were three people who came out to do the install.  It took them about 30 to 40 minutes.  They were courteous and cleaned up after themselves.

Violet H.
Mar 2015
5.0
Yes, I recommend this pro
$7,500
He was amazing.  He came precisely when promised and was out of the house in less than an hour and a great price for the service provided.  I would HIGHLY recommend them!
Response from

"You guys were awesome to visit with. Thanks for being so kind and welcoming us to your neighborhood. Look forward to seeing you again!!"


James W.
Jan 2015
5.0
Yes, I recommend this pro
$18,000
During the busy holiday season we needed a plumber rather quickly. Three businesses we called didn't even return our calls. Jarod at Cowboy Plumbing did return the call and even though they were incredibly busy, they fit us in their schedule and had the work done within two days. After having at least three different plumbers out since the purchase of our home, we have finally found "our" plumber. They were prompt, professional, and most important, HONEST. They did the work for less than what they quoted us. We have their number programmed in our phone! Thanks Jarod and Danny....
Response from

"Awww shucks, it was a pleasure and honor to work with you."

Showing 1-25 of 61

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Cowboy Plumbing Services is currently rated 5.0 overall out of 5.
Monday: 5:30 AM - 8:30 PM Tuesday: 5:30 AM - 8:30 PM Wednesday: 5:30 AM - 8:30 PM Thursday: 5:30 AM - 8:30 PM Friday: 5:30 AM - 8:30 PM Saturday: 7:00 AM - 7:00 PM Sunday: 7:00 AM - 7:00 PM
Cowboy Plumbing Services accepts the following forms of payment: Financing Available, Check, CreditCard
No, Cowboy Plumbing Services does not offer free project estimates.
No, Cowboy Plumbing Services does not offer eco-friendly accreditations.
No, Cowboy Plumbing Services does not offer a senior discount.
Yes, Cowboy Plumbing Services offers emergency services.
Yes, Cowboy Plumbing Services offers warranties.
Cowboy Plumbing Services offers the following services: Drain cleaning. Water heater repair & replacement. Toilet repair & replacement repair. Install reverse osmosis filters & water softeners.
Sprinkler systems. Septic cleaning & repair. Swimming pools & pumps.

Contact Information

1269 Summerwood Dr, #401, New Braunfels, TX 78130

Service Hours

Sunday:7:00 AM - 7:00 PM
Monday:5:30 AM - 8:30 PM
Tuesday:5:30 AM - 8:30 PM
Wednesday:5:30 AM - 8:30 PM
Thursday:5:30 AM - 8:30 PM
Friday:5:30 AM - 8:30 PM
Saturday:7:00 AM - 7:00 PM
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