Counterstone
About us
We are a family business of 20 years. We offer granite countertops from kitchens to bathrooms to outdoor kitchens, all fabrication and installation is done with are employees with no subcontractors.
Business highlights
20 years of experience
Services we offer
Cabinet Making, Countertops, granite countertops
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.06 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
33% | ||
0% | ||
17% | ||
33% | ||
17% |
Showing 1-6 of 6 reviews
Melissa T.
Dec 2018
Ron did multiple jobs for us over a span of two years. We replaced all of the granite in our kitchen and island as well as two bathrooms. Ron did a great job with everything! We were able to go to a granite showroom and pick our granite. We also used some remnants that Ron had for our two bathrooms. All turned out fantastic! He has done work for other neighbors as well. I highly recommend and would use him again!
Martina D.
Dec 2017
It didn't. The money was lost.
Larry C.
Jul 2016
Ron was very unresponsive he automatically charged my card without my approval and overcharged from the agreed upon price. Will not use or recommend.
Charlotte W.
Jun 2014
Counterstone installed granite kitchen countertops during our kitchen remodeling on March 14 (original scheduled date was March 11) and matched some existing granite quite closely to finish another counter. A good sign. However, the granite tops on enclosed book cases included in the job were finished with the wrong edge. Ron didn't notice the error until the installation was completed March 14. At that point, we agreed to keep the bookcase top although it was faulty. Our option was to have Counterstone remove the granite, refinish the pieces and re-install them. We were leaving on a trip in two days and didn't have time to handle another installation.
Prior to the March installation. we ordered lazy-susans, a cutting board and a granite table top from our granite remnants. Back from our trip in early April, we anticipated having those new pieces soon. Not so. None of those separate items has been delivered. And worse yet, Ron did not return numerous phone messages, nor did he call after I stopped by Counterstone's work office on I-35. I finally reached him on June 2 and he agreed to bring the completed items to our home on June 5. But that day, his associate called to delay delivery.
Ron said he bought another company and has been busy with that integration; that was his excuse in March for delayed installation. It's now June and we're still waiting for our purchased pieces.
Prior to the March installation. we ordered lazy-susans, a cutting board and a granite table top from our granite remnants. Back from our trip in early April, we anticipated having those new pieces soon. Not so. None of those separate items has been delivered. And worse yet, Ron did not return numerous phone messages, nor did he call after I stopped by Counterstone's work office on I-35. I finally reached him on June 2 and he agreed to bring the completed items to our home on June 5. But that day, his associate called to delay delivery.
Ron said he bought another company and has been busy with that integration; that was his excuse in March for delayed installation. It's now June and we're still waiting for our purchased pieces.
HEATHER S.
Feb 2014
Extremely rushed installation. The granite was not cut precisely causing damage to sheet rock and granite. The piece of stone is beautiful; however, because of poor installation, it has scratches and a chipped corner. We were promised that they would come by to remediate but have not heard from them since.
PETER Z.
Apr 2013
The entire effort went very well. We had shopped around some of the larger chain stores and found that their cost was significantly higher for what we wanted.
I believe the story is well told in the section above.
I feel that the key to this sucessful effort was the close coordination between us and Ron to maintain our ageed upon work schedule. When things happened that interfeared with the schedule we coordinated with each other and that made a big difference in our satisfaction level through out the effort
I believe the story is well told in the section above.
I feel that the key to this sucessful effort was the close coordination between us and Ron to maintain our ageed upon work schedule. When things happened that interfeared with the schedule we coordinated with each other and that made a big difference in our satisfaction level through out the effort
Licensing
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FAQ
Counterstone is currently rated 3.0 overall out of 5.
Counterstone accepts the following forms of payment: CreditCard
Yes, Counterstone offers free project estimates.
No, Counterstone does not offer eco-friendly accreditations.
No, Counterstone does not offer a senior discount.
No, Counterstone does not offer emergency services.
No, Counterstone does not offer warranties.