Clark’s Auto Service

Auto Service, Generator, Auto Inspections,

About us

Automotive service and repair. Can provide dealer level service to all makes. Located north of Rueckle Rd exit on the access road.

Business highlights

49 years of trusted experience

Services we offer

Provide automotive maintenance and services required by manufacturers, including oil change, transmission service, state inspection, and mileage based services. Repair domestic, asian, and european vehicles, brakes, tune-ups, diagnostics, check engine lights, radiators, intakes, engines, fuel pumps, filters, electrical repair, timing belts, drive belts, hoses & air conditioning.

Services we don't offer

Boat repair, spacecraft maintenance and repair, brain surgery, culinary arts, mind reading, deep sea exploration.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.2
responsiveness
4.2
punctuality
4.2
Showing 1-5 of 5 reviews

Phoebe F.
12/2014
5.0
auto repair
  + -1 more
I own three vehicles and I go in to see them a lot. The rates are reasonable and they do exactly what I need. They are honest, reliable and trustworthy. They are fabulous!!
Description of Work: Transmission flashed and a few other things

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Raul P.
04/2014
5.0
auto repair
  + -1 more
I haven't gotten my car back so I can't answer many of these questions but I have used them in the past and I have always been very satisfied with their service. That is why I keep taking my car there. They are reliable, pleasant, helpful and very knowledgeable. I have taken my car a few times, they look at it or repair it without charging me.
Description of Work: I use Clark's Auto Service for auto service and repair. My car is there right now for repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHERYLE F.
03/2014
1.0
auto repair
  + -1 more
It went out, he said I did something to it. I had someone else replace the fuel pump for the fourth time, and he said the nuts on the fuel tank had the original paint on them, and had never been removed. The tank had to be removed to replace the fuel pump, so clearly Mr. Clark was ripping me off! He said he had replaced it 3 times at over $500 per time in 5 years! He is a liar and a fraud and will steal your money. He got combative with me, amde many wild accusations about how old the vehicle was, and what bad shape it was in. The bad shape was due to his neglience in putting in the battery wrong when it died form his pack of repaiurs. He had it for months, and did not fix it despite the many times I called and asked for it, and stopped in and asked about it. When I threatened to sue, he claims to have sold the business to his son in law or someone else. It is just a shell game. Do not trust these folks. They have done this to others I have heard. Fuel pumps have a life of about 100,000 miles, so this was ridiculous.
Description of Work: Mr. Clark put in another fuel pump in my Explorer. This was the 3rd one he installed in 3 years. It went out again on me in the middle of the I-35/1604 interchange on the way to a Doctors appointment. I had to have it towed to his location for the third time on this repair in 5 years.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$585

Response from Clark’s Auto Service
Clarks Auto Service has no record of this member or of performing any of the work described. Our computer records go back to 2008, and I noticed the date of repair is listed as 2006. The customer to date has not contacted us regarding the issue, so we are unsure if we repaired the vehicle or were involved in the repair before 2008. We warranty all our service and parts for a minimum of 12 months, 12,000 miles, and would have happily addressed the customers concerns. I understand the customer’s frustration with repeated repairs. Clarks makes every effort to repair every vehicle right the first time. We freely admit that quality parts occasionally fail, and mistakes sometimes happen, which is why we provide a written warranty on all repairs. Again, we have no record of the member or the vehicle in question and have received no communication from the customer. Clarks Auto Service is committed to providing quality service and parts to our customers, and as such is always willing to cheerfully warranty all parts and labor for the full 12 months or 12,000 miles. We even have a program to warranty parts and labor nationwide if necessary. We still stand ready to assist in this matter in any way we can. Please feel free to call us at 830-625-1172, or email at clarksauto830@gmail.com.

Phoebe F.
01/2012
5.0
auto repair
  + -1 more
They do it very quickly. I had no trouble getting in. They tell me when to come in, I come in, they take it right away, they are done in half an hour, it's always done well, and I have all three cars go there. I think their whole attitude it good, they want to be a friendly company. They bend over backwards for you. During the owners lunch break he took apart my daughters door. They do everything and do it well. They are good people and very trustworthy.
Description of Work: They did an oil and filter change. They checked everything also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Susan K.
01/2012
5.0
auto repair
  + -1 more
They can handle practically anything. They are pretty quick about getting the work done. They are pretty reasonable too. I've used them for years. Mr Clark sold the company when he retired and the new owners have kept up the level of service.
Description of Work: Clark's Auto Service performed auto service for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2951 S I-35, New Braunfels, TX 78130

    www.clarksautoservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Generator,
    Auto Inspections,
    Auto Radiators

    FAQ

    Clark’s Auto Service is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 6:00 PM

    Tuesday: 7:30 AM - 6:00 PM

    Wednesday: 7:30 AM - 6:00 PM

    Thursday: 7:30 AM - 6:00 PM

    Friday: 7:30 AM - 6:00 PM

    Saturday: Closed

    Clark’s Auto Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Clark’s Auto Service offers free project estimates.
    Yes, Clark’s Auto Service offers eco-friendly accreditations.
    No, Clark’s Auto Service does not offer a senior discount.
    No, Clark’s Auto Service does not offer emergency services.
    Yes, Clark’s Auto Service offers warranties.
    Clark’s Auto Service offers the following services: Provide automotive maintenance and services required by manufacturers, including oil change, transmission service, state inspection, and mileage based services. Repair domestic, asian, and european vehicles, brakes, tune-ups, diagnostics, check engine lights, radiators, intakes, engines, fuel pumps, filters, electrical repair, timing belts, drive belts, hoses & air conditioning.
    Boat repair, spacecraft maintenance and repair, brain surgery, culinary arts, mind reading, deep sea exploration.

    Contact information

    2951 S I-35, New Braunfels, TX 78130

    www.clarksautoservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    Closed