AIR-TEX

Discovered unit was installed by what looks like 2nd graders in elementary school by technicians working out of their trunk of their car. Service feed is not to NEC codes, circuit breaker panel cover removed, energy saving control system bypassed and not reinstalled, Fire extinguisher removed and not remounted in closet, lines to evap. coil block accessibility to coil, line entry grommets missing, power breakers cover not installed, control wires have 4 wire-nut splice points, unit integrity bad causing covers to leak from forced pressure air flow through unit, external filter holder large than unit & not sealed to unit, allowing unfiltered air to totally bypass filter, unit not warranty registered, invoice poorly and vaguely written with no unit information nor is units and labor itemized, manuals and literature given to customer not of the units installed, no warranty information given so that customer could attempt to register units. This clearly looks like a job done in taking advantage of a elderly senior citizen that doesn't know anything about the industry nor appliance. Possible the old unit was not at all defective since it stopped working when a acquaintance replaced the thermostat and heat-pump was not switching after thermostat was replaced. Possible incorrect thermostat was used and just needed to be a correct thermostat installed and not a complete new system.

Overcharges

The technician was prompt and courteous. He arrived at my residence within an hour of my call. It didn't take him long to diagnose the problem. My existing unit was irreparable. He had the new unit up and running very promptly, and saved my family from another hot, torturous night without AC. Thanks, Air Tex!

I called him and he was out here in two hours. He did a fabulious job. He was in and out in within an hour. He already had the part that I need in his truck. I would call him anytime for anything I need.