Crystal Electric Co

Excellent service, professionalism, & courtesy. Charlie & his crew were great all the way round. Couldn't have asked for much better.

He did the wiring which was installing chandeliers and ceiling fan that was okay but when it came to the fountain and sensory back yard light outlets, which I paid him 700 to install . He never did it and never returned my money. I called him several times and he wouldn't answer and when he finally did he said he would come. I waited and waited, finally he went by and told me he needed a few things and would do it . But he just lied and never came back. And he kept my 700. I would never recommend this company. They are crooks.!!!! I called the company and told receptionist. And all she said was that she would talk to him. (Charlie Gallegos). Do Not Hire for they are not Professional. Nor are they capable of getting the Job done

After the installation, one of the three lights did not work.  Numerous phone calls went unanswered.  We had to pay someone else to re-do the work.  All lights working fine now.

Very responsive and punctual.    Was very contentious  about the work performed and clean up afterwards.   

First I was happy with the business and then I wasn’t.  At first they came and fixed some things that they did wrong or forgot to do or whatever and then I paid them.  I had him do another project thinking they would do a good job there and they  ended up coming back to do project that was first done and they did it incorrectly and I had to find somebody else to do it because they wouldn’t answer my call.  I literally had to redo stuff that they had done.  I don’t know what his problem was and he had old traditional mind set.  The one time I didn’t pay and I think he got mad about that but I was trying to pay him and I was out of funds, but once I got the funds I paid him extra.  I thought he would be forgiving but the next time he gave me a hard time.  It was my fault in a way but then it was his fault too.  He did his work incorrectly.  I had entire different person come and re do his work.  The price was reasonable. At first the quality was good and then it changed.  They came out fairly quickly.  Their punctuality was good.

Crystal Electric did not perform the job profesionally,
e.g. they made the short circuit on purpose, that could set our house on fire.
They did not do the tasks as agreed.
They charged for parts they did not install.
They forced the payment and quit, e.g. they left the cluster of cables hunging
 from the ceiling to the floor, once their tactics to get the check proved efficient. 
The above work was performed on our vacation house at Lakehills, TX.

THEY HAVE EXCELLENT LOCAL REFERENCES AND EXCELLENT WORK SKILLS AND EXCELLENT PRICING.......  THIS COMBINATION IS UNBEATABLE... FORGET THE REST ...CALL THEM...  THEY ACTUALLY SHOW UP ON TIME AND  RETURN PHONE CALLS.. THAT PUTS THEM AHEAD OF MANY TRADESMEN I HAVE DEALT WITH.

They missed our first appointment and didn't call, but no sweat.  It wasn't an emergency.  I followed up the next day and set up a follow-on appointment, which they kept.  The two sons were prompt, courteous, professional and knowledgeable.  I'll use them again for sure.

They also identified a problem with no power to the exterior A/C outlets:  The GFI switch in one of the bathrooms had tripped!  Whoever would've thought the GFI for exterior outlets would be in a bathroom!

Based upon the stories I read about Crystal Electric on Angie's list I called the owner, Charlie Gallegos, one day last week. As promised, Charlie stopped by the next day and went over everything with me. He did such a good job I almost had myself believing I could do the work myself. But down deep inside I knew better. Charlie explained that he would need to work around the present big job he and his two sons were working on and the care of his 93 year old father. One can tell that Charlie is very family oriented. In fact Crystal is his daughter's name. Charlie called Monday with the estimate. I received a 10% discount with my Angie's list coupon. Today Charlie and his two sons came to perform their services. They did a real nice job. They wanted to know where the recycle bin was so they could discard the boxes. They were careful not to put trash in the recycle bin. Charlie flattened the boxes to get them to fix in the bin. Again, he gave me much information that will be helpful in my upcoming remodeling projects. I hope to be seeing Charlie and his sons again.

Although the job took longer than originally expected, I had no problems with that because I know they took the time to do things right and paid attention to detail. They took pride in their work and always cleaned up by the time we got home. I'll recommend them to anyone that needs electrical work done.

I had initially contacted Lone Star State Construction & was advised by Dave to go directly to Crystal Electric, as they are his electric work sub-contractors. My phone message to Charlie on 7/13 was followed up by both him & his son, Albert. Albert came out on time to make an estimate on 7/14 & we agreed that he & Clay would do the work today. They arrived on time, were friendly and very efficient. They suggested a different placement for the fan that was aesthetically much better than the original spot I had chosen. The work was performed quickly and very neatly! The price was much better than a previous estimate, as well!

Everything was wonderful. They were very respectful, neat looking people that came out. They cleaned up after themselves and did not leave a mess, which was greatly appreciated. The owner even came out to make sure his crew was doing everything they were supposed to be doing. When they took my light fixture down in the bathroom, they noticed that the wiring wasn't as safe as it should be. They asked me before they did any work if I wanted them to install boxes and informed me of how much the price would be. They also said if I wanted, they could put back the light fixture back exactly the way it was before. We went ahead and had the company install the boxes. They were very sweet, competent, and punctual.