Horrible! Moved from my house to my house next door. Refrigerator bottom freezer door removed then they decided it didn't need to be removed and replaced it incorrectly. Later we found some small pieces of plastic in the bottom of the freezer drawer. It cost us a $300. service call to have repaired. They didn't strap our upright freezer door shut, it come open and spilled contents on ground and several cartons broke open. The whole move was a disaster. I would not recommend this mover.
Description of Work: We moved from our house to our house next door.
Rating Category
Rating out of 5
Linda & Charles M.
07/2020
1.0
moving companies
 + -1 more
Horrible! freezer door not strapped shut and flew open spilling contents and breaking several cartons of food. Door and base board gouged while moving refrigerator. They removed the refrigerators freezer door, installed it incorrectly and I found two pieces of plastic broken off inside the freezer. Had to have Sears come out to do repairs, cost me $300. There are lots of moving companies out there, save yourself the headache and find someone else.
Description of Work: move house contents to new address
Rating Category
Rating out of 5
Susan K.
11/2016
5.0
moving companies
 + -1 more
Rick & Pauline Loyd are awesome! Rick, a veteran, is a hard worker himself and comes on the move to oversee things. He oversees, sweats and packs like everybody else. His wife Pauline is a WORKHORSE! (As the whole team is). Pauline can pack up a kitchen and breakables like nobody's business. A+++ job and work ethic. THANK YOU SO MUCH "THE MOVER" Rick Loyd. Thank you Pauline for the careful handling of my antiques and precious breakables. Hard workers, professional, efficient. Will use again if I need a mover.
Description of Work: The Mover moved us from the Texas Coast to North Texas. This was our first professional "hired move" and it was for a move to the Lake for OUR retirement. Two trucks packed to the rafters, their team, and Rick & Pauline Loyd, owners working alongside their team. Fast response, Fair Bidding, Great Work Ethic!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Lisa G.
09/2016
5.0
moving companies
 + -1 more
Pretty well. There were a few moments of miscommunication and a few minor damages to items. But all & all very satisfied. I would definitely recommend them to anyone. But we had never used movers before; so I would suggest being very organized & communicate clearly to avoid any issues.
Description of Work: Long distance move. Hired to pack our belongings & travel across state lines to place items in storage units.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,900
Jerry H.
05/2016
5.0
moving companies
 + -1 more
Smooth! They were professions and quick.
Description of Work: They arrived on time and were quick and professional while unloading a 26 foot truck of furniture into our new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
Matthew P.
01/2016
5.0
moving companies
 + -1 more
They were fantastic. They were prompt, efficient, and courteous. It went really well.
Description of Work: They did a residential move for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Brenda C.
01/2016
5.0
moving companies
 + -1 more
It was a big move. They were very reliable and here before they said they would be. They were very professional and veterans which is one of the reasons we hired them. We were just very pleased with them. We have moved a lot over the years and we really like them.
Description of Work: They moved us twice, once from our home and once from a storage facility.
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Service Categories
Moving Companies,
Storage
FAQ
The Mover is currently rated 3.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 8:00 AM
The Mover accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, The Mover does not offer free project estimates.
No, The Mover does not offer eco-friendly accreditations.
No, The Mover does not offer a senior discount.
No, The Mover does not offer emergency services.
No, The Mover does not offer warranties.
The Mover offers the following services: Moving and storage. Packing and supplies.