Mr. Handyman of Alvin, Missouri City and Stafford

All got done but not without delays and complaining about the quality of work done.

Great. He did it efficiently

Work was well done.

It went well. The crew was on time and did a good job overall.

We ended up paying a service charge even though the contractor couldn't install the floating vanity.

As close to perfect as it gets

He did fine.They did excellent work and the man was very friendly but I thought that the whole charge...the way they charged you just for coming out and you got charged a certain amount per hour. I mean there is a flat fee for performing certain services. I thought that would have been better than charging hourly. I thought they were pretty high. The thing is, they charge you for the full hour even if they are just 15 minutes over...which he was.

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Went well, done fabulous job

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This is the second review for the same work that had not been completed as scheduled. All I can say is their technician saved their reputation.
Duane did an excellent job on the installation which was not an ordinary job, he installed the storm door over a set of french doors. We are very happy with his work and would gladly ask for him again. Duane has saved this company from getting an F in ratings, great knowledge on how and what to do to get a satisfied customer.
My only complaint with this office is that Sharon does not know how to schedule and clearly does not know how to satisfy customers. If you schedule with this company only schedule in the morning, Sharon does not seem to know how long jobs take and has a poor handle on scheduling.

I called then to repair/replace a gate to my backyard; so my dog could not get out of the yard.

The response was prompt. On time for our appointment, ready to work.

He evaluated the job; explained my options, estimated repair and replacement costs.

He obtained the needed repair parts. Promptly repaired my gate to my satisfaction.

I was very satisfied and would highly recommend their service. We actually discussed several other projects to be completed at a later date. 

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I haven't been able to locate  a trustworthy, fairly priced contractor/handyman in the Texas City area. 
Seeing the $408 all day for electric/handyman work, I joined Angie's List to take advantage of this deal.  Signed up, signed into Angie's List.com and filled out an information page of what I wanted done with pictures.  I was contacted within the next few days by Mr. Handyman.  They informed me that the charge was $88 and hour +$52.00 service call, not the $408 I saw on Angieslist.com
On the scheduled day two men arrived, two hours late.
I had the parts here but, they needed to be exchanged.  I went to take them back and was told by the senior tech that he was standing around getting paid anyway, I should let him go get the new fixtures.  He was gone for 2 hours to the Lowe's that is 2 miles from my house.  At the end of the job I was informed that I would only be charged for one tech, $88 not $116, per hour because the 2nd tech was a trainee.
Duane, was the trainee and did the majority of the work himself.  He was professional, explained things, examined work to be done and explained what needed to be done.  He worked the entire time he was here and his work was excellent.  
They arrived at 3:15, left 6:45.
The job was finished properly and looked good.
I then received a bill for $701.48.  The senior tech explained that the cost of the light fixtures was $288.00.  I told him I was there yesterday to buy the materials and knew that they were only $129.00 and asked to see the receipt.  He got the receipt and said that he had to charge and extra 40% for going to get the materials.  After a heated discussion he removed the charge.
The final bill was $661.63 for 4 hours labor, $52 service charge  (the rest was for supplies)  FOR TWO FLUORESCENT FIXTURE REPLACEMENTS AND DROPPED LINE (maybe 8') from attic to light switch.
MR. HANDYMAN CHARGES $52 FOR SERVICE CALL, $88 PER HOUR, 40% ON MATERIALS.  
Not the $408 I had been expecting from the listing on Angieslist.com nor was the work performed by the company that Angieslist.com had sent me via email when I filled out the online service request.
When I called Angieslist.com I was told the difference in price was online, prepaid services only, not the online services.  
BIG MISUNDERSTANDING.  

$700 to change out fixtures....
Mr Handyman charges the same hourly rate ($88 pre-tax and fees) no matter the job or the skill level of the handy man they dispatch. These guys have no incentive to work efficiently. The first guy they sent out spent nearly 4 hours to change 2 vanity light plates and troubleshoot removing the existing tub and shower fixtures. The latter he was unable to accomplish and said he would have to come back with a different tool. Mr Handyman dispatched a different guy to complete the job. He spent another 4 hours changing out the fixtures and "retrieving parts" from his van (smoke breaks). He wanted to cut metal fixtures and bathtub panels, probably to drag out the job. I (a female with no experience) was able to remove the fixtures myself and avoid the more invasive approach he suggested. I expressed my concerns that I was double paying for the time the 2 spent to troubleshoot something seemingly simple. I was given a 1 hour discount, but could not use that with the $50 off coupon and was charged the "1 time" dispatch fee of $52 again. The second handyman told me that the first guy was inexperienced and the dispatcher misinformed me of the fee being 1x. Rip-off either way. Will never employ at an hourly rate again and in hindsight, I wish I would have attempted the job myself. 

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