I found them on Angie's List. It is like a chain, I think. The estimate was free. He showed up on time when he was supposed to and he actually came out pretty quickly after we contacted him. When I called Mr. Handyman they basically wanted me to have an idea of what I needed done so that they could give a quote over the phone, but then I talked to the lady on the phone for a little while and she said maybe I should send them an email detailing everything. So I sent the email the following day and then I got the phone call from the guy the following day after that and he said based on the email he thought he needed to come and check it out so that he could give me an estimate. He came out on a Saturday which was very convenient for me. Then he went through everything and discussed what he could do so I think he was very attentive and very willing to work with me to figure out how to do it. In order to improve I think the only thing was sort of a follow up. They were a little bit pushy afterwards. They contacted me, like, three times after that and I told them it was not my top priority right now. I want to get some other estimates so I can get an idea about how the price compares.