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Frontier A/C Heating & Refrigeration
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Frontier A/C Heating & Refrigeration was founded over a decade ago with one goal in mind; to provide the best most trustworthy service around. Being family owned and operated allows Frontier to be humble yet reputable. Frontier's mission is to provide superior service to all customers which is made possible through continues education and our employees integrity.
Business highlights
18 years of experience
Services we offer
-Residential & Commercial HVAC Repair -HVAC Maintenance -Duct Cleaning & Sanitation -Tune Ups -Spa Heat Pumps -Duct Replacement -Central A/C Replacement -FREE Estimates -Financing Available -Ice Maker Service -Monthly Specials
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.410 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 0% | ||
| 10% | ||
| 0% | ||
| 10% |
Showing 1-10 of 10 reviews
Dora C.
Sep 2020
The appointment was scheduled and verified by text and they even sent me a picture of the service man assigned to the job. They arrived on time and took extra safety precautions due to COVID. They were professional, courteous, and took the time to listen to the concern. They asked very detailed questions, diagnosed the problem and work on it efficiently. They cleaned after themselves and left everything in order. If you don’t want to be second guessing if you hired the right person for your AC needs, just call Frontier. We will be using them for our system’s preventive maintenance.
Angel C.
Nov 2018
Poorly. After sending out the first tech who completely misdiagnosed the issue and assured me that the issue was basic wiring. He then replaced a wire that was not even needed. Overall, the service he provided wasn’t even necessay and the same problem occurred the following day. The second tech identified the problem and questioned why the fist tech conducted a service that wasn’t even necessary. After calling his supervisor he was told the the tech told the supervisor the wire was blowing out fuses and shorting the breaker, which wasn’t happening. After that, the company still wanted to charge for both services even though the first service conducted wasn’t even necessary. I refused the second service and repaired the HVAC myself after the second tech identified a simple part needed to be replaced. The HVAC is now working and the part only cost $60.........
Tim M.
Jul 2018
I made appointments with four vendors and received estimates from all four. Frontier AC was the one I chose to perform the work and I am very pleased that I did. They were great to deal with and there were no surprises. I hate surprises. They were punctual, courteous, met the agreed upon time line for installation and cleaned up after. The price was good and I got a Carrier unit to boot. I would recommend them in a heartbeat. Great Job!
Bradley P.
Feb 2018
The telephone number listed here and on the vendor's website reports 'You have reached a non-working number.'
Response from Frontier A/C Heating & Refrigeration
"I'm sorry for the issues you had with the phone number listed. (956-580-4511) That is our office line that we have had for over 10 years. On the day 2/19/18 we had over 15 clients scheduled for service and none of them had issues with the office number. We had no control over the phone line being down when you called. But we would like to make it up some way, thank you."
Joey H.
Sep 2017
I learned a few things I did not know about
Henry Q.
Sep 2017
Great thank you
Andy A.
Sep 2017
My house is now cool....so I'm very happy!
Linda C.
Sep 2017
Fast and very descriptive, great service.
Michael C.
May 2017
It went well install and as expected what as described what will be done they finish the work well only thing is they left the box were the unit came from and didn't dispose it we had to cut box boxes
Response from Frontier A/C Heating & Refrigeration
"I'm glad the installation went well and we did what was described in the initial quote. We make sure the techs get in and get out as soon as possible and that they do the job correctly. We have not received a call back from the installation and that makes us very proud. As far as the cardboard box not being cut up. The tenants of the home asked if they could have the box; we gladly gave it to them not asking what it was for as it is not our business. That was the last time the box was ever mentioned until now. We are disappointed that you will never hire us because of the cardboard box your tenants requested. If their is anything that we can do in the future for you, please let us know and we will take care of you."
Jennifer H.
Aug 2016
Joe saved the day again. Today my unit was blowing warm air. Of course its on the weekend, but I called Frontier anyway. They came as soon as they could. Within a couple hours of my call, the problem was solved. We are again enjoying cooler temperatures in our home in spite of the sweltering heat outside. I'm so glad I found this company.
This outstanding treatment continues everytime I call. My other experience with this company was this past Memorial day weekend when our AC unit failed. Even though we were new customers to his business, he made our family a priority above enjoying the holiday weekend. When he arrived he fixed the problem and went above and beyond to prevent any future issues.
This outstanding treatment continues everytime I call. My other experience with this company was this past Memorial day weekend when our AC unit failed. Even though we were new customers to his business, he made our family a priority above enjoying the holiday weekend. When he arrived he fixed the problem and went above and beyond to prevent any future issues.
Jennifer H.
May 2016
This morning they were the only AC company that answered their phone with a real human (not a computer or voicemail). They immediately put me on the schedule and called about 20 mins before they were going to arrive.
One of our family members has end stage heart failure so having no AC is a medical crisis. We had to fix it today.
They responded on a holiday weekend and charged regular prices (didn't price gouge like others have done in the past when emergency repairs are needed after hours).
They quickly fixed the problem and kept me informed of their progress. They ensured the area where they worked was kept clean and all gates were closed before they left.
They inspected the entire system to ensure that anything that might break in the near future is taken care of now. This was especially appreciated because keeping the AC running is critical to the health of our family member.
I am so glad we found them. They are my new AC go-to folks. Excellent service, would highly recommend to everyone.
One of our family members has end stage heart failure so having no AC is a medical crisis. We had to fix it today.
They responded on a holiday weekend and charged regular prices (didn't price gouge like others have done in the past when emergency repairs are needed after hours).
They quickly fixed the problem and kept me informed of their progress. They ensured the area where they worked was kept clean and all gates were closed before they left.
They inspected the entire system to ensure that anything that might break in the near future is taken care of now. This was especially appreciated because keeping the AC running is critical to the health of our family member.
I am so glad we found them. They are my new AC go-to folks. Excellent service, would highly recommend to everyone.
Licensing
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FAQ
Frontier A/C Heating & Refrigeration is currently rated 4.4 overall out of 5.
Frontier A/C Heating & Refrigeration accepts the following forms of payment: CreditCard
Yes, Frontier A/C Heating & Refrigeration offers free project estimates.
No, Frontier A/C Heating & Refrigeration does not offer eco-friendly accreditations.
No, Frontier A/C Heating & Refrigeration does not offer a senior discount.
No, Frontier A/C Heating & Refrigeration does not offer emergency services.
No, Frontier A/C Heating & Refrigeration does not offer warranties.