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King Custom Pools

Founded 2000 • With Angi since May 2012

4.0

(4) Verified Reviews

Business Details

Phone Number

Address

104 N 8th St

Midlothian, TX 76065

Description

No description has been provided for this pro.

Verified Reviews

A few reviews for this pro...
2.0

06/07/2022


JOEL M.

We are very disappointed with King Pools. Everything started out great, Ron and his wife were so nice at the beginning. Although our pool did take a long time to get finished, technically it still isn't finished. Yes, I understand rain played an issue for a week, and they actually started the dig ahead of schedule, which we thought was awesome. That was the only awesome part of our whole experience with king Pools. Besides the long construction time and excuses, when it was time to install the coping, they showed up with the wrong flagstone. I told Ron that and he said that is what we chose, I had to show him our text conversation so he could see it wasn't the right flagstone. So we had to drive all the way out to FT. Worth to get the right flagstone. He also charged us for a slide and extra light in the pool that we didn't get, but we were refunded the money. When we finally got to fill up the pool, the hot tub had 8 leaks in it. So they were patched with some ugly gray substance and have been like that since last summer. We have emailed and sent pictures, texted and sent pictures a few times, and have received no response back from them. It's June 2022 and it still hasn't been fixed. We also had a pipe bust on our cleaner pipe, we called Ron and told him about it. A week later I called and asked if they were going to come to fix it, they said they came the next day and put a new elbow on the pipe and fixed it. Well, guess what, they threw a bunch of glue around it to seal the busted pipe and elbow. Seriously? So I sent him a picture showing the shady cheap work and they did come a day later and fixed it properly. Our pool hasn't run at 100% since we started using it last summer. We have had nothing but problems with the pool, and now the skimmers have no suction. Horrible experience.

Description of Work
Install Pool

Category concrete repair, plumbing, pool cleaners, swimming pools

4.0

04/28/2014


Melissa L.

Description of Work
King Custom Pools built and currently services our pool. We have had on-going issues with being charged for pool service that we did not receive. When they do show up they do a great job. The problem is they are not always consistent as they seem to have turn-over often. Dealing with Kim is pleasant but Larry Wolcott is a complete jerk.

Category ceramic tile, concrete repair, plumbing, pool cleaners

5.0

10/17/2013


Bryan M.

They came out and changed out the actuator. I would highly recommend them.

Description of Work
Pool Services.

Category pool cleaners

5.0

05/14/2012


Charles T.

I will list the events as they occur. 5/8 - Excavate pool. The crew was very professional. Completed the dig in about 6 hours. Cleaned up afterwards. 5/9 - Plumbing and Steel install. These two crews were equally professional. Very pleases so far. 5/15 - Plumbed in all of the pool equipment. 5/16 - Sprayed gunite. Looking great :) Couldn't be happier with the time line so far. They are keeping on schedule. 5/22 - Electrical installed. Completed electrical from pool to the equipment. Still needs to attach to breaker box in the house. I was unavailable for install, so that part will be rescheduled for another date. 5/24 - Delivered dirt for deck. 5/26 - Installed tile and coping 5/30 - Set forms for deck and installed re-bar. We are ahead of schedule. :) 6/5 - Pour deck. 6/7 - Complete electrical hook up. 6/7 - Plaster and fill up the pool with water. Completed the process in 1 month, Simply amazing. Also need to note perfect weather and no delays, but I cant believe we are ready to swim. Thanks again Ron :)

Description of Work
Build a custom pool.

Category ceramic tile, concrete repair, electrician, excavators, plumbing, pool cleaners, swimming pools

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    American Express, Check, Discover, MasterCard, Visa, Financing Available
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Swimming pool contractors, dealers, design, swimming pool equipment & supplies.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about King Custom Pools

    How is King Custom Pools overall rated?

    King Custom Pools is currently rated 4 overall out of 5.

    What days are King Custom Pools open?

    King Custom Pools is open:

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 4:00 PM

    What payment options does King Custom Pools provide

    King Custom Pools accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available

    Does King Custom Pools offer free estimates?

    Yes, King Custom Pools offers free project estimates.

    Does King Custom Pools offer eco-friendly accreditations?

    No, King Custom Pools does not offer eco-friendly accreditations.

    Does King Custom Pools offer a senior discount?

    No, King Custom Pools does not offer a senior discount.

    Does King Custom Pools offer emergency services?

    Yes, King Custom Pools offers emergency services.

    Are warranties offered by King Custom Pools?

    Yes, King Custom Pools offers warranties.

    What services does King Custom Pools offer?

    King Custom Pools offers the following services: Swimming pool contractors, dealers, design, swimming pool equipment & supplies.