Crystal Water Pools

Ask around about the builder. Just because no one has reported him, or her too the Better Business Bureau. Doesnâ t mean they are credible . This builder never responds to emails, calls, or texts. Make sure you have a point of contact with vendors who he uses. No getting a copy of a contract means the builder controls what he or she will honor. Mind you, my pool is only 1 year old. Any questions?

Best pool company!! Jason and his team are so professional and kind hearted people and do an incredible job. They took my brown swamp pool and turned it crystal clear they are just pure awesome if you need anything done to or with your pool I recommend them a 100%

Jason and his team did a great job. Got my pool done earlier than we expected.

Love our pool!

Jason was very helpful and knowledgeable explained the process from start to finish couldnâ t be happier

This was actually electronic and Jason came to help me out as I am not very savvy on that. He guided me thru it and replaced a few parts all within a 24-hour period. Itâ s nice to have someone you can count on. Thank you, Jason!

These guys did an excellent job building my pool. We even had them come do some extra work on other projects around the pool

Jason, the owner, is very hands on and takes great pride in not just the building process but in the whole customer satisfaction experience. I know we saved about 10% going with this smaller, more attentive company than we would have being just another job number with the larger 'crank it out' operations. What we got in addition to the savings was a very knowledgeable, very caring, and honest pool builder. Our pool was completed July 2021 and we built during the height of Covid. Amongst all the supply shortages, scheduling issues and overall chaos of the global pandemic times, Jason saw us through it with great communication and patience. I waited this year and half to see how this company would respond post completion before I wrote a review. I wondered if after they were paid, if we would be left on our own or no longer a priority anymore. I have been very pleased that not only has Crystal Water Pools continued to hand hold me as a first time pool owner through this first year but Jason has stayed as engaged and genuine as the day we signed the contract with him. I highly recommend him and his company for a personal, honest and good overall pool building experience. -Lance K

Run and stay far, far away from this company. They come off extremely nice and convincing but the reality is much, much different. Non- responsive, and inept. I gave them a 10% down payment July 2021 and still do not have a pool. It's April 2022. I've asked for detailed records if what cost were incurred to come toma reasonable arrangement but all the owner Jason and Donna provided were excuses and false promises. They should be ashamed of themselves. If can't deliver, just say that and move on. The fight on this has just begun.

Crystal Water Pools, Jason and Kevin, were very helpful with our pool tile, coping and plaster work project. They got me scheduled in quickly, were competitively priced, and delivered on their timeline and estimate promises. This was a perfect experience, perfect level layout of the tiles, with beautiful high quality plaster and deck work as well. All of the crew were true Artisans taking extra effort in making sure everything was clean, working perfectly and that we were completely satisfied. Highly recommended!

It was a pleasure working with Crystal Water Pools. They made the process exciting and pleasant from start to finish!

Anything Jason told me he was going to do has gotten done. He has gone up and beyond for my project.