Suddenlink Communications

Internet Service, Phone Service - Landline, TV Service - Cable

Reviews

3.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
17%
3
17%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.5
value
3.3
professionalism
3.8
responsiveness
2.8
punctuality
3.7
Showing 1-6 of 6 reviews

Trelsa D.
10/2015
3.0
internet service
  + -1 more
unknown
Description of Work: I've experienced multiple rude conversations on the phone just trying to get them to send someone to my house because I was having so many issues getting online or staying online. I think that they need to train the people who answer the phones to be polite. When I was finally able to get them to send someone to my house to resolve the issues that I was having, HE was awesome! The issue was the out of date router that I had from them. Since then, my service has been great.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

Yes, I recommend this pro

jezebel G.
12/2014
1.0
internet service
  + -1 more
unknown
Description of Work: Technician came to work on a problem with the wires on the outside of the house. And than once he was done, asked for payment. After the operators said their would be no money or payment needed. Workers and staff are very rude and inconsiderate,and their prices are always jumping..

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$238

David W.
10/2014
4.0
internet service
  + -1 more
unknown
Description of Work: I had internet service through suddenlink. They offered good speeds at a good price. The only real issue I had was not getting the full speed I paid for. On avgerage I was getting anywhere from 10-20 Mbps less then what I paid for

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$65

Judy S.
08/2014
5.0
internet service, landline phone service
  + 0 more
unknown
Description of Work: Had phone installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kimberly P.
05/2014
1.0
internet service
  + -1 more
unknown
Description of Work: We ( and a few more of my surrounding close neighbors) have had constant technical difficulties with reception picture tiling, cutting off of picture often etc. This has been a month of runarounds, a fried DVR box(their fault for agent boosting) and off and on ability to watch a service I pay out the nose for.I am fed up with Sudden link and am seriously looking into getting a satellite company.I live in a small town near Abilene and I have talked to many people in town who tell me they have the same problems too, due to converting from analog to fiber optics.But they had to replace the cable from pole to house? And a tech was supposed to be here with A bucket truck today( other one 2 wks ago was broken)between 8&5 to work on line...have no idea if they came or not, no doorknob tag or anything..I was home all day & didn't see anyone.I will continue on this phone until I get what I pay for.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro

stacy G.
08/2013
5.0
internet service, cable tv service, landline phone service
  + 1 more
Our experience with them has been great. I like that you do not have to have a contract with them. You can cancel your service at anytime. The quality of their service is very good.
Description of Work: Suddenlink Communications is our landline, cable, and internet service provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

    Contact information

    2530 S Midkiff Rd, Midland, TX 79701


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    Phone Service - Landline,
    TV Service - Cable

    FAQ

    Suddenlink Communications is currently rated 3.2 overall out of 5.
    No, Suddenlink Communications does not offer free project estimates.
    No, Suddenlink Communications does not offer eco-friendly accreditations.
    No, Suddenlink Communications does not offer a senior discount.
    No, Suddenlink Communications does not offer emergency services.
    No, Suddenlink Communications does not offer warranties.

    Contact information

    2530 S Midkiff Rd, Midland, TX 79701