Reviews
3.810 Reviews
Showing 1-10 of 10 reviews
Steven M.
04/2017
internet service
 + -1 moreThey hooked it up and turned it on - that was all straight forward. The signal drops periodically and while we have the fastest speed for residential service it can leave me waiting for websites to load at times. All-in-all the service is as good as what I had from AT&T for a slightly better price.
Description of Work: High speed internet
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Yes, I recommend this pro
$70
Kim L.
02/2017
internet service
 + -1 moreRun far far away from this provider!!! They charge a premium for so called premium service and then fail to uphold their commitment! They are unscrupulous and will cost you way more than just what they charge for their services if you depend on the internet for employment!
Description of Work: I pay additional for their fastest internet service as I own a business and work from home. It is unreliable at best! Internet goes down nearly every day! Customer service and technical support representatives are AWFUL and very rude! Technicians have been out multiple times and claim the issue is resolved, which it never is!
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$8,000
Shirley V.
12/2015
internet service
 + -1 more.
Description of Work: Internet Services has become sluggish in spite of cleaning, scans, plenty of space on pc, defraging, reboots. Price is high and increases every year.
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Pamela P.
09/2015
internet service
 + -1 moreunknown
Description of Work: Installed internet connection.
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Yes, I recommend this pro
$82
Kelsy W.
10/2014
internet service
 + -1 moreThe rep they sent tried multiple ways to solve the problem and eventually found a setting that, when changed, fixed the sound problem. It was such a strange issue, but the rep from Grande worked with us until he found a solution. We were very happy with his work.
Description of Work: We were having trouble with the sound on our cable syncing up with the sound bar we had installed. Each time we pressed play after we had paused a show, the sound would not come back on. We would have to turn the TV off and back on again to get the sound back.
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Yes, I recommend this pro
Hannah G.
07/2014
internet service
 + -1 moreunknown
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Yes, I recommend this pro
$175
Mary W.
06/2014
internet service
 + -1 moreGrande advertises that their wireless internet can be used all over your house even in the back yard. Ours won't go past the front of the house. The tech that came out told me its our problem and that I need to buy a different router. I felt like if they advertise for the signal to be that good then it shouldn't require me to buy an expensive router.
Description of Work: Service call for internet service.
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Yes, I recommend this pro
$30
Pam R.
11/2013
internet service
 + -1 moreTried to continue service. Tech really tried, but was unable to in the end.
Description of Work: .
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Yes, I recommend this pro
Leslie B.
07/2012
internet service, landline phone service, cable tv service
 + 1 moreI think it is a regional or local company so I like that. They are also one of the first to do bundling and I like that. I haven't had to call them for anything as their service is great and there has been no need.
Description of Work: Telephone, internet, cable bundle
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Yes, I recommend this pro
Monna C.
03/2012
internet service
 + -1 moreMy overall experience with them has been average. I have had problems with the service in the past but it seems to be fine now.
Description of Work: Grande Communications provides my cable and internet services.
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Yes, I recommend this pro
$155
Contact information
3001 W Cuthbert Ave, Midland, TX 79701
www.mygrande.comLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Internet Service,
Phone Service - Landline,
TV Service - Cable
FAQ
Grande Communications is currently rated 3.8 overall out of 5.
No, Grande Communications does not offer free project estimates.
No, Grande Communications does not offer eco-friendly accreditations.
No, Grande Communications does not offer a senior discount.
No, Grande Communications does not offer emergency services.
No, Grande Communications does not offer warranties.
Contact information
3001 W Cuthbert Ave, Midland, TX 79701
www.mygrande.com