D & D Plumbing, Heating & Cooling

I called them, they get me to the list right away and then they came out the same evening go straight to the problem, they brought a auger to clear the clogged , but they said that I needed my septic tank pump. So I called my septic tank company that I regularly use, they came check on my septic tank, they said it was on a normal level, they use a water hose and in just 30 mins they got the clog cleared. D&D charged me $135 for service call, but did not charge me with the auger. I paid them for an unfinished job, The septic guys just use a simple water hose to unclogged it,

Plumbers came the day I called and did the work properly.

unknown

I called D&D to come out and look at my water softener, which was not using salt.  He took one look and said it needs to be replaced.  No attempt to repair or further looking.  A new system is $2600 installed, he says.  I paid him $120 for two minutes.  Then I called another place (Tadlock) and they said they'll evaluate a water softener for a $30 callout fee, and they charge nothing if they can't fix it.  I understand plumbers have callout fees, but D&D did no work or diagnostics and charged me $120.  I consider that poor service and overcharging.

He fixed toilet and said he would have to do research to see if he could find faucet for bath tub that I needed replaced. He called me back within two days to say he had found it. When it came in he called to make an appt to come install it. Very nice person.

They're doing a great job! I highly recommend.

unknown

It was good. They are always great and they are really polite. They came out when they said they would and they are just really nice people so I was just totally happy with them.

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I called because we had a pretty foul smell coming from our air vents. The servicemen arrived within about 30 minutes of me placing the call. They went to the attic to inspect the a/c unit and then went outside to look at the condenser unit. The condenser unit is only about four years old. After coming back into the house and smelling the odor we were advised that the coils were too old to clean but were the cause of the smell. They stated that if they tried to pull out the coils, they would probably break. Other than charging the unit with freon, nothing was done to the unit. Nothing. The freon was expensive and I understand that but charging us $120 for being here about 30 minutes is ridiculous. On top of that I felt like they were more about trying to sell us a new system even though I advised them that there was no way that we would be able to buy a new unit right now. The coils are old and do need to be replaced but they would not touch them at all. My husband went into the attic today and sprayed the coils with bleach and the odor is gone. I understand that they wanted to take the coils out to do a thorough cleaning and that was not possible but to not do anything to help and then charge us the $120 for labor for a 30 minute visit and only taking about 10 minutes to charge the a/c is too much. We will not call them again.

unknown

Very professional and worked quickly.

Fast, professional service.

First of all, this was NOT May plumbing.
It was Dand D Plumbing and Air Conditioning. I have used Dand D in the past, and I absolutely would not recommend them. The serviceman spent about 15 minutes to make repair and billed me $276. $170 of that was for a part that a person can get at an electrical parts store for $30. The rest of the cost ($106) was for 15 minutes of labor. I would not have these people take out my trash. I am very disappointed that Angies list had the name of the company wrong. In fact I would be surprised if this even makes it to the comments section of this wrongly named company.

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Found that the heater motor eas bent he straightened that out oiled the bearings and it was good to go.

I have used them for several other small jobs around the house and they have always been very helpful, very friendly, professional and they get in as quickly as they can. I will absolutely use them again.

They are very prompt, they are very friendly and they were recommended by a friend who liked their service. They have fair rights, and they are very prompt on their service call. We will be calling them soon for a spring time check up anytime now.

They are very prompt, they are very friendly and they were recommended by a friend who liked their service. They have fair rights, and they are very prompt on their service call. We will be calling them soon for a spring time check up anytime now.

They under promised and over delivered. They were up front in telling me the heater was very old. They fixed what they could and gave me a quote for a new one but they didn't push me for a new one.

I have used them for eight years. They are prompt. They are courteous. They clean up after themselves. They provide a club that gives me preference. It also keeps me from paying extra on holidays, and gives me discounts. The plan pays for itself. They stand by their warranty. They are good about seeing if your equipment is under warranty before charging you.

They are very professional and very good. They are very reasonable.

Overall it went great. They are very professional and their plumbers really know what they are doing. They are well priced and courteous. They get in and out quick. They do the job well.

They were recommended to me and we used them in our remodel. They are very good, responsive, and they do good work.