Charles Terry Construction Co Inc

I called them because they are the one who did my roof a decade ago, and I was so satisfied, I called them, they came and worked on the quote, it was considerably higher than the other companies I have asked for quotes, I called them, he revised the contract then I signed the contract. They said that they would come within a month or 2 , but I have not heard from them, i keep on calling to get schedule, they said that they would just call me, I called a couple of times but I have never heard from them.

For over a year Charles Terry Construction Co. attempted to fix a leak in my roof that they had installed 10 years ago. They came out five different times to work on the roof but it never got fixed. I paid them $450 initially, but then agreed to paid an additional $800 for them to do additional work. The leak never got fixed and became so bad my dining room ceiling started to cave in. I have not yet paid the $800 and now they are threatening to sue me. I got a different roofer, made an insurance claim, and actually got my roof fixed.

They were prompt, showed up on time, did a great job and cleaned up after themselves. They were very attentive and have a very good warranty.

Took awhile for the material to get in.  Everything else was great. 

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The is the 2nd time we tried to schedule an appointment to have an estimate done.  1st time was 2 years ago and was done online.  They said they would have someone call and never did.  I sent a 2nd email and they said they would have someone call and never did.  2 years past and we thought we would give it another try.  we called and was told by the lady she would have the estimators call to come out. They never call or came out.  We called and asked why we didn't get a call, she said she'd have them call for sure.  They never called or came out.
Poor, poor, customer service, response.  Shame shame.

The leaks between our carport and back porch have gotten worse. I haven't noticed leaking in the other two places.

I called and left all my information and was told someone would call me back to set up an appointment to give me an estimate. No one ever called me back.

I have owned my house since 1998, which had a large addition added with a flat roof.  This roof has always leaked, and I have had several roofers try to repair without success.  Nate tore off the old roof, and replaced it with a new asphalt hot mop.  I was skeptical due to all the issues, but we have had a month of rain in June, and not leaks.  I'm so happy with the work.

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They were terrific! Not the original installers but quickly found leakage issues.
They gave me a quote, made an appointment, came as promised and actually charged me less than the quote.
I will certainly recommend them!

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Their quote for roof was not the lowest bid I received. I do not remember the date of this last contact. When I tried to get quote for gutters, representative was late arriving even though I had made contact in time to allow him to reschedule. When he did arrive,I teased him about being late. He said "that's it, I'm out of here" He was very rude and got back in his truck w/o even discussing project. I would NOT recommend this company to anyone based on my experience

Excellent work and clean up. 4 workers for 6 full days. Professional in every way.

Contacted them, them and received a call in 2 days. Gentleman came out and gave me an estimate.
I decided to go with them to do the work. The man called and told me the day they would be at my location.
They did all the work and clean up in 1 day. I was very impressed. Good people, and no problems to report. I will use them again.

Contacted Charles Terry Roofing and Mr. Terry himself came out and inspected the roof and then the workers came and did a great job and cleaned up very well. Nothing left behind. They used a nail finder to get all of the nails from the previous roof. Extremely kind and courteous.

Had Charles Terry construction come do an estimate to put a small pitch on my carport and breezeway. Measurement 24X35 and 14x14. Way over priced, 21,500.00. I had a local contractor come and his estimate was 9,100.00. I have also seen the local contractors work and does real good work. Not saying Charles Terry does bad work, just way over priced. Charles Terry taking advantage of the oil boom in West Texas. Going with local contractor.

They did a great job, very thorough and professional. They charged a lot, but they did it well and promptly.

They did a pretty good work and were done in the same day I called them. When the bill came in they charged an extra 200 compared to what was discussed so I just sent them the price decided earlier and they did not call back.

The cost includes all the new flashings and three new turbines; it also includes some repair works on the flashing on the chimney and some repair works on the underside of my patio ceiling. They had very quality personnel to deal with. I give them an A+ on job performance. They came in at a timely manner. They are quite a large group. They stripped my roof, did the exterior repair, and reinstalled the roof in one business day. They provide a quality job, on time, and absolutely below budget.

They did a great job. Work was done in a timely fashion and they cleaned up good afterwards. No complaints.

Do be sure to include Charles Terry in your contractor list.

They came when they said they would come and finished the job in one day. They were good on pricing and did a good job.