ASHLEY FURNITURE HOME STORES

Furniture - Sales

Reviews

4.13 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
67%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
3.8
professionalism
4.1
responsiveness
4.7
punctuality
4.7
Showing 1-3 of 3 reviews

DONNA S.
06/2011
2.0
furniture sales
  + -1 more
I WAS VERY DISSAPOINTED
Description of Work: I BOUGHT A COUCH AND LOVE SEAT FROM THEM WITH A FIVE YEAR WARRENTY. TOWARDS THE END OF THE WARRENTY I CALLED TO GET A REPAIR DONE ON THEM. THEY GAVE ME SUCH A ROUGH TIME ABOUT GETTING IT DONE. THEY WANTED THIS NUMBER AND THAT NUMBER. THEN THEY WOULD GET BACK WITH ME IN A FEW DAYS. IT WAS TWO WEEKS AND NOTHING AND I CALLED BACK. SAME RUN AROUND. FINALLY A GUY CAME OUT AND TOOK PICTURES BUT I NEVER HEARD ANYTHING BACK. AND NEEDLESS TO SAY MY WARRENTY RAN OUT AND NOTHING GOT DONE ON THE REPAIR. I WILL NEVER GO BACK THERE AGAIN. AND I HOPE YALL DON'T EITHER. THIS IS A VERY SORRY COMPANY.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$1,606.42

Yolanda A.
08/2010
2.0
furniture sales
  + -1 more
The salesman was very pushy. I let the gentleman know from the start that I was only browsing to get some ideas on what I wanted to purchase in another month or so. He continued to follow me, and I asked him where the restroom was and he showed me. When I came out of the restroom, he was still standing outside the restroom waiting for me! After some small talk, and him discovering that I was a single mother, he directed me to their "low end" furniture, showing me things that I had no interest in (and trying to persuade me to buy something that day) I could not even think straight or focus on what I came in the store for in the first place. He finally realized I was not interested in him breathing down my neck so he decided to back off some. However, he was always nearby, following at a distance and watching. The moment he turned his head, I ran out of the store. I will not be going to that store again.
Description of Work: Browsing the furniture store to possible purchase.

Rating CategoryRating out of 5
professionalism
2.0


04/2004
5.0
furniture sales
  + -1 more
SALESMAN WAS VERY POLITE AND INFORMATIVE. FURNITURE NEVER BECOMES SPOTTED BECAUSE OF CHEMICAL PROTECTION.
Description of Work: FURNITURE REPLACEMENT AND TREATED UPHOLSTERY.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,676.59

    Contact information

    1330 N TOWN EAST BLVD STE 300, Mesquite, TX 75150

    www.ashleyfurniture.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales

    FAQ

    ASHLEY FURNITURE HOME STORES is currently rated 4.1 overall out of 5.
    No, ASHLEY FURNITURE HOME STORES does not offer free project estimates.
    No, ASHLEY FURNITURE HOME STORES does not offer eco-friendly accreditations.
    No, ASHLEY FURNITURE HOME STORES does not offer a senior discount.
    No, ASHLEY FURNITURE HOME STORES does not offer emergency services.
    No, ASHLEY FURNITURE HOME STORES does not offer warranties.

    Contact information

    1330 N TOWN EAST BLVD STE 300, Mesquite, TX 75150

    www.ashleyfurniture.com