ABOVE ALL PLUMBING SVC
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I went several hours without a word. This made me nervous and I began to look for other service providers. I actually had given him a 'drop dead time'...meaning that if I didn't hear from him by a certain time, I'd call another provider. Within 5 minutes of my and quot;drop-deadand quot; time, the guys showed up. Phew! Jim had told me there would be (3) guys and at least one of their names. This is appreciated. Jim also gave me the price of the service call and the 'worst case scenario'. Again, appreciated.
When I heard and quot;drilling soundsand quot; coming from the garage I had to go see what was happening. Drilling...what the heck right? They had to get a and quot;creativeand quot; to finish the job...and their efforts were duly noted...even preventive measures were taken to reduce water damage should...or when...this happens again. I received a follow-up call from Jim the next day. He wanted to know my level of satisfaction/service quality. No doubt I would recommend him (the company) again. In fact, a couple of neighbors noticed the truck and inquired about the service provided. I relayed my overall positive experience.
It worked out fine and we didn't have to go through a huge mess in the house. He is fantastic. He is a really good plumber. He tries to figure out how to keep the costs down. He is a master plumber who has two other men that work with him. The speed at which they can accomplish a job is faster because they are all working together. If we have multiple issues one person will work on one thing and the other people on the other issues. We don't have to pay extra for that. His prices are reasonable and he does excellent work. He also stands behind his work. We can always get a hold of him on his cell phone. I called him over the weekend and he said if he needed to he would come over. He does what he needs to do to take care of problems. We have to work into his schedules because we are not the only customers.
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