Approved ProApproved Pro
Baker Brothers Plumbing, Air & Electric
Plumbing, Water Heater Service, Drain Cleaning,
About us
Baker Brothers Plumbing, Air & Electric...home of "Great Service!" has been operating in DFW since 1945. Originally focused on plumbing, Baker Brothers has expanded into Air Conditioning & Heating based on the request and demand of our customer base to offer the same quick, efficient and on-time performance and fair pricing which has earned the trust of countless homeowners in Dallas and Fort Worth. Every Baker Brothers plumber and air conditioning technician is fully licensed and certified, continuously trained, background checked and drug tested. And they have all completed our own rigorous training program. So when a Baker Brothers technician arrives on time at your door, you can rest assured that you've got a qualified technician you can trust to do the job right.
Business highlights
Emergency services offered
80 years of experience
Services we offer
Drain Cleaning, Slab Leak Locations, Slab Leak Repairs, Trenchless Pipe Replacement, Video Pipe Inspections, Gas Testing, Gas Repair, Hot Water Heaters, Tankless Water Heaters, Boring. Commercial Repair, Remodeling & General Plumbing Work.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 3
Assorted photos uploaded by Baker Brothers Plumbing, Air & Electric
Reviews
4.31,375 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 9% | ||
| 4% | ||
| 5% | ||
| 8% |
Filter reviews by service
Showing 1-25 of 1375 reviews
James S.
Jun 2025
Plumbing
The service was excellent. The quality of workmanship was excellent. Highly recommended them to anyone.
Roy T.
May 2025
Heating and Air Conditioning Service
The technician was on time, prompt & professional!
David M.
May 2025
Heating and Air Conditioning Service
Excellent service delivered with professionalism as well as friendliness.
NEVA N.
May 2025
Electrical
The Best of Business... I have been using it for 5+yrs for my rental and personal. Last year my hot water tank went out. They were here in hours with a replacement during that time frame. Jonathan help me to understand that my electrical box needs upgrade replacement with my future projects and performance. The family plan maintenance plan is well worth my money. This is a 1 in all business AC, plumbing, electrical and more. Thank you, Baker Brothers with you on my speed dial I can't complain.
David K.
Apr 2025
Water Heater Service
They worked us in to their schedule and came by within a couple hours of first talking to them. The work was well done, instructions and guidelines for the new equipment were given and they cleaned up after they were done.
Ted C.
Apr 2025
Plumbing
Had a quote from company 2 years ago to replace leaky faucets. At the time an extensive evaluation and a fair honest quote was provided. I decided 2 years later to move forward with replacement. A different plumber came out and without even touching the faucet evaluating from a distance determined extensive repairs were required. The plumber became offended with my questions for questioning him about the repairs. He knows best and I am supposed to accept his evaluation no questions asked. I sent him away. I called and spoke to his manager. The manager defended his employee. Did not care that his employee did not even turn on the outdoor faucet to evaluate it or even take a close look at it. Told me they had to cut the pipes and replace the leaky pipes which do not leak. I had replaced the faucet many years ago and no pipes needed to be cut or replaced then. The manager and employee were corrupt and dis honest by providing estimates for work without any evaluation of the problem and quoted over 800 dollars to replace a leaky outdoor faucet. 400 dollars for a 25 dollar faucet and 400 additional dollars for work determined without any evaluation besides his experience says. I will never use this company again after the experience discussing it his manager. I will be canceling my annual club membership and find a different company. I had a similar experience with company an electrician for electrical work last year but did not speak to manager. On even another separate occasion quoted 20k for a 12k Generac install. I was quoted 6k to replace a 2k electric panel. This company is robbery. There was several occasions I paid a premium and was satisfied with there work but I will no longer consider them for future work.
Steve H.
Apr 2025
Water Heater Service
Excellent service and quick, clean installation, all at a price that was significantly lower than a couple of similar-sized companies. Baker Brothers has done various work for us over the years and their quality has remained top-notch.
Marshall M.
Apr 2025
Plumbing
Had two gas water heaters go out simultaneously. I called Baker Bros ijn the evening and had a technician the next day. He quickly diagnosed the problem and replaced the heaters. My sons were thrilled to have hot water, and the rest of us were thrilled they were able to bathe again.
Angela W.
Sep 2024
Plumbing
They did a great job.
Response from
"Thank you for taking the time to leave us this great review, [Member Name Removed]! We appreciate your business!"
Megahn C.
Sep 2024
Plumbing
Do not use Baker Brothers. It is a complete racquet from our experience this past year. We have spent nearly $2,000 on the same issue, with them having to come out every 1-120 days for the same issue. They won't warranty most of their work for various reasons and I have had to have them come out for the same issue as recent as the next day and been charged another $283 after paying them over $600 one day prior. Where they hook you or at least me was their family plan. The straw that broke the camel's back was most recently they came out, for the same issue, backed up drain line and they proposed demoing sheetrock within our house and charging over $2,000. The guy even said he had never done this and would need to call to ask someone what to do. Further, they told me I would need to have to have the wall fixed which would be an additional $2500. I finally listened to my gut and called two other plumbing companies, both of which affirmed Baker was only addressing the problem enough so that it would keep happening without actually taking care of the problem. I was bound to have to keep calling them and paying them. I was completely taken advantage financially and emotionally not being a plumber and not understanding the problem, I was relying on them and trusting them as most women do. Please do not use them. I also agree the pricing was always inconsistent and as of late became egregious.
Response from
"[Member Name Removed], thank you for voicing your opinion with us. I completely understand your frustration regarding the plumbing issues and the warranty situation. It's never easy to deal with unexpected problems, and I’m sorry for the inconvenience you’ve experienced. While warranties can be limiting, your feedback is important to us. Thank you for sharing your thoughts."
Wendy M.
Aug 2024
Heating and Air Conditioning Service
My experience with Baker Brothers AC reinforced what my dad taught me; always get a second opinion. My AC stopped working and Baker Brothers sent out a technician to assess the issue the same day I called. For this, they get the one star. The tech told me he replaced the capacitor, even using two different types, and that the capacitor was NOT the issue. He said the compressor was bad and the unit would need to be replaced due to the bad compressor and the age of the unit. He also informed me of the monthly membership I could purchase. A Baker Brothers estimator arrived shortly after and quoted me $15k for the low end replacement and $33k for the high end. It just so happens that my next door neighbor had another HVAC company installing a new unit on the same day and I had them scheduled to look at my unit later that afternoon. I told the BB estimator I was getting a second estimate from the other company and he offered me a 5 percent discount if I contracted with him right then and there, before he left my house. He also had negative things to say about the other company. The owner from the other company, a local family-owned business, arrived shortly after to look at the unit. He replaced the capacitor and that FIXED the issue! There was nothing wrong with the compressor. It seems like this was a pretty standard fix so I’m not sure if the Baker Brothers technician was unqualified or if there may be an incentive to sell replacement products rather than fix the issue. My intuition tells me it was the later. As a side note, I was fully prepared to install a new unit if needed as my unit is probably around 15 years old. When that day comes, I’ll be calling the honest family-owned business out of Wylie and not Baker Brothers.
Response from
"[Member Name Removed], we appreciate you taking the time to let us know your feedback. We have tried to reach out to you to discuss this further. If you would like to speak with us please give us a call at 214-324-8811. Thank you!"
James H.
Jun 2024
Plumbing
Came out quickly and finished the work efficiently.
Response from
"Dear [Member Name Removed], thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again."
Matthew A.
Jun 2024
Plumbing
A little pricey, but quality service.
Response from
"Thank you for taking the time to leave a review, [Member Name Removed]! We continuously strive to offer competitive rates while maintaining quality. We appreciate your business!"
Brittany C.
May 2024
Heating and Air Conditioning Service
Our AC went out and we initially reached out to Reliant, as their information is on the unit. Their service tech charged us $100. He was in and out pretty quickly. We were told it was the evaporative coil and the repair was $1400, including the part being under warranty. I reached out to a family friend, David Wilson, and he was able to get a tech to our house in less then 2 hours. Miguel, our tech, was there for hours. And determined that it wasnt the evaporative coil but instead the meter. They cane out without a charge and gave us a free second opinion. Im sure glad we did. They had the repair done the following day. Miguel was awesome and explained it in detail. Outstanding service! Highly recommend!
Response from
"Your satisfaction is our top priority, [Member Name Removed], and we're glad Miguel could meet your expectations."
Maryann C.
Mar 2024
Plumbing
LIARS who take your money! Went to my parents’ house (who are seniors!) on 02/28/24 to fix a clogged/slow kitchen sink. They snaked it and VERBALLY told my parents they should be good for A YEAR and charged them about $250. LAST WEEK (just over 7 days) my parents called because the sink is making noises again and draining slowly. Bakers Brother said OUT OF WARRANTY and would NOT back up their work. Then offered to “credit” 50% of the previous not-even-real-repair and then charge my parents a NEW trip charge and for NEW WORK (I assume with same days long, basically worthless warranty). DO NOT USE THESE PEOPPE AND DO NOT TRUST THESE CROOKS WHO TAKE ADVANTAGE OF OTHERS. SHAME on them!
Christina V.
Feb 2024
Plumbing
Alex and Poe, who are plumbers for this amazing company, went beyond what one would expect from a company. They spent 2.5 days helping us solve our leak issue, which was not only severe, but a problem in many ways. They worked hard till the problem was solved. Between the hard work, dedication, and fair pricing, we can add this experience to the many reasons why we love this company. These technicians are very knowledgeable and hardworking. Thank you for everything!
Response from
"Thanks [Member Name Removed] for the kind words! We are happy to have Alex and Poe on our team. It's great to hear [Member Information Removed] had [Member Information Removed] good experience [Member Information Removed] them both!"
Ken W.
Jun 2023
Plumbing
Happy with the tech & work performed.
Damien B.
Apr 2023
Uncategorized Services
WARNING! WARNING!! WARNING!!! BE WARNED..... An absolute utter remorse hiring this company. First, an agent will assertively set up an appointment to get into your home as soon as possible. (#1 warning sign!) Second, the technician arrives unprepared with almost NO knowledge about the task, even though images and details has been forwarded to the company to be shared with the technician prior to the appointment day. (#2 warning sign!) Finally, the technician, without examining the problem area adequately or at all, simply gives you absurd quotes when he doesn't even know the exact repair that is required. (#3 warning sign) So, I paid this TECHNICIAN from BAKER'S BROTHERS to show up and say hello and goodbye. Three (3) warning signs that spells to me a conning, deceiving and a rotten business practice. Thank you-
Susan D.
Jan 2023
Water Heater Service
Thanks for your support. We value the help you’ve given us. We could not have done this project without you and your support. Thanks for donating the Hot Water Heater plus the labor. The Veteran’s home will be opening in February, 2023.Thank you for helping us accomplish our goal. NewLife Search Inc.
Anne M.
Dec 2022
Heating and Air Conditioning Service
We’ve paid to be in their Family Plan for 3 years to be sure we’d get quick response in an emergency. Never needed it until this morning, when we woke to find the furnace for our master suite had died. Called them @ 8am, 9:30 and 3:15; it’s now 9:30 pm and still radio silence. Had to cancel all Christmas plans to wait for a service call that never happened.
Michael B.
Jul 2022
Plumbing, Gas Leak Repair
Great ! The tech came and installed our new water heater. He was very personable and knowledgeable. He did a great job and cleaned the area on completion. Great price! couldn't be happier.
Response from
"Hi [Member Name Removed], we truly appreciate the kind words you've shared about our company and employees! We do our absolute best to provide excellent service so thank you for sharing your positive feedback!"
Rana P.
Apr 2022
Plumbing
They were professional. They were good.
Joey P.
Apr 2022
Plumbing, Drain Cleaning + 2 more
They will destroy your trees when doing repairs. This tree died in 45 days from the repair. They made zero effort to resolve complaint outside of referencing the zero liability for this type of damage in their disclosure. Baker Bros states they are the “Family” plumber, I would never treat family that way. Buyer beware!
Willie H.
Apr 2022
Plumbing
They did good. I had no problem at all.
Anna P.
Mar 2022
Plumbing
They were excellent.
Licensing
Bonded
Insured
Licensed*
Trade License Number
30505
Trade License Locale
TX
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
07/31/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Baker Brothers Plumbing, Air & Electric is currently rated 4.3 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Baker Brothers Plumbing, Air & Electric accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Baker Brothers Plumbing, Air & Electric does not offer free project estimates.
Yes, Baker Brothers Plumbing, Air & Electric offers eco-friendly accreditations.
Yes, Baker Brothers Plumbing, Air & Electric offers a 5% senior discount.
Yes, Baker Brothers Plumbing, Air & Electric offers emergency services.
Yes, Baker Brothers Plumbing, Air & Electric offers warranties.
Baker Brothers Plumbing, Air & Electric offers the following services: Drain Cleaning, Slab Leak Locations, Slab Leak Repairs, Trenchless Pipe Replacement, Video Pipe Inspections, Gas Testing, Gas Repair, Hot Water Heaters, Tankless Water Heaters, Boring. Commercial Repair, Remodeling & General Plumbing Work.
Contact Information
2615 Big Town Blvd, Mequite, TX 75150
Service Hours
| Sunday: | Open All Day |
| Monday: | Open All Day |
| Tuesday: | Open All Day |
| Wednesday: | Open All Day |
| Thursday: | Open All Day |
| Friday: | Open All Day |
| Saturday: | Open All Day |
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