Founded 1999 • With Angi since July 2011
Service Provider ResponseAs with my last reply for our other customer.....Weather plays a very key role if we are going to do work on any given day. When the wind is above 15 mph, we DO NOT spray. We communicated as to when we would be in the customers yard. If we make an appointment and the wind is 15-25mph, it is obvious that we will not be spraying stain in your yard. From the time we came to clean the gate to the day we came to stain, the customer was aware of the day....We cannot be specific as to the hour as we have many jobs going on and some run over time. On a day to day basis, the weather changes.....We have had WEEKS in the past when we could not stain. I really believe that its an aggravation to most people to hear me reschedule for another day when the wind MIGHT cooperate, then, reschedule when the weather man says we will be expecting high winds....On occasion, we have a DAY or TWO within a weeks time that conditions are favorable to stain. We provide a quality job at a fair price. The team that works with me know their business. I am DISSAPOINTED in these CRITICAL reviews.....P.S. The problem with the customers gate is that the painters got some paint on it and it was not noticable until the stain was complete.....HOW IS THE REVIEW THEY GOT FOR THEIR PAINTING?????????
Service Provider ResponseWith our seasonal work, we have to lay some off people when we are not busy. Sometimes work comes faster than anticipated. We strive to do a good job at a fair price. Weather plays a major role as to whether we can get work done. The obvious is the rain, however, wind is big factor too. If the wind is over 15 mph, we don typically spray stain. As a result, schedules can be change on a daily basis and often are. As to the shutters, they did get done. It was after the fact we did the fence, but they did get done. There was some stain spilled, I didnt know it killed a section of grass, but I am willing to compensate and send a partial refund. We stain around 300 fences a year. I understand our communication isnt the best. If the wind speed didnt play a major role in our getting work done, we would definately have an easier job. Thanks for reading...
smittys wood care is open:
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
smittys wood care accepts the following forms of payment: Check, Visa, MasterCard, Discover, American Express, PayPal
No, smittys wood care does not offer eco-friendly accreditations.
smittys wood care offers the following services: We stain using oil base formulas that preserve and extend the life of your outdoor wood structure. We specialize in fence staining and repairs. Whether it is new or has turned gray on you, we can clean and stain / seal to beautify and extend the life of the wood.
We don't build fences, but work with a company that does.
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