PermaTech Foundation Repair
About us
We are committed to providing our customers with unbiased expert foundation repair advice to address their foundations problems once and for all. Communication and education is the name of the game for us. Every step of the foundation repair process our customers will be fully aware of what’s going on and once the foundation repair is complete our customers have full access to the wealth of knowledge from our company and employees that make this company so great.
Business highlights
Emergency services offered
10 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.927 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 0% | ||
| 4% | ||
| 0% | ||
| 0% |
Showing 1-25 of 27 reviews
Cathy O.
Apr 2023
Professional crew, knew exactly what they were doing. Even filled in the holes that my dogs had dug! Will call back out for root barrier when needed.
Scott M.
Jan 2023
The entire experience from the first contact to receiving the final job completion documentation was 5 stars. This company went 150% above and beyond. If I could give it 10 stars I would. I had interior and exterior piers installed to repair my foundation which means this was a very serious slab foundation repair. Interior piers are very invasive from a customer stand point, this company did its very best to minimize it which I extremely glad . A big thank you to the job site foreman for managing the work crew ! Some companies try to get you to accept a repair plan that is more than what is needed. My repair plan from PermaTech was almost an exact copy the structural engineer company gave me. When this company writes a foundation repair plan for you have confidence the plan they give is all you need at a very reasonable cost. Bottom line, If you want great customer service, great work crew performance and interaction, personal service from the company owner, a job completed on time, and great value for the work completed this is the company to hire for your foundation repair needs. Two thumbs up!
Response from PermaTech Foundation Repair
"Thank you."
Kris B.
Oct 2021
Steve located, cleaned out and flushed all of my French drains. He worked tirelessly for about 3.5 hours and made sure that all drains were open and free of debri. I will definitely refer this company to anyone! In fact, they are coming back next week to do foundation repair.
Chris W.
Mar 2021
On time finished when they said they would. Clean up after the work and spread the extra dirt where i asked them to.
Norm N.
Mar 2021
Exceptionally well planned and accomplished very efficiently in one day. Top-notch consideration and communication before, during and after the job. I would highly recommend PermaTech and Steve Smith, the owner, was a delight to work with.
Maggie P.
Feb 2021
Professional, attentive, and reasonably priced. Steve was very responsive to my questions. The job was done quickly, on time, and professionally.
Response from PermaTech Foundation Repair
"Thank you so much, Maggie! It was a pleasure working with you."
Janet V.
Aug 2020
I had a very great experience with Perma Tech. Recently, the house required piers to be installed underneath the house as well as a root barrier. Steve and his team were efficient and professional. I never had an issue getting in contact with anyone as they were very responsive. They help you understand what is going to be done and being able to see the work in progress was very neat. I highly recommend Perma Tech!
Jamal W.
Feb 2020
Tech was great, on time, helped a lot.
Nate C.
Sep 2018
Steve Smith communicated well, keeping me up to date on the status of the project. The crew who did the work were great, hard working, and didn't mess around. They arrived and got straight to work once everything (tools, material, etc.) were in place. They cleaned up too once the project was completed.
M R.
Jun 2018
Steve Smith and his company were extraordinaire. He and his crew arrived on time and their customer service was exceptional. We were very pleased with their workmanship. He answered all of our concerns regarding repairing our home's foundation, was upfront about everything. I will be recommending this company to all our friends.
Terry T.
Jun 2018
Steven Smith made it happen. His communication and Team supervision resulted in an excellent outcome.
Deborah M.
Mar 2018
When having work done such as foundation repair, one should get multiple quotes to compare and get the best company for the job. I contacted Steven through Home Advisors and could not have been more pleased! He was knowledgeable, professional, did a great job of explaining the problem and the process to fix the issue. I felt confident that he knew what he was talking about, it made sense and I didn't feel the need to get other quotes. He worked within the confines of my busy schedule and completed the work on time and within the time frame he quoted. I would HIGHLY recommend PermaTech Foundation Repair to anyone looking to have work done.
Angela B.
Nov 2017
They were knowledgeable and friendly, walked me through every step of the process. Incredible company!!
Daniel N.
Nov 2017
Cesar M.
Oct 2017
Highly recommend Steven Smith, very knowledgeable, professional, explained really well what could root cause and problems be, recommended preventative maintenance on foundation and not repairs. Very honest and right on the point. Highly recommend this company!
Wayne S.
Aug 2017
Selecting a foundation company that provides high quality work, excellent service and great communication is difficult Steve and his PermaTech grew provided all of the above. We reviewed 7 companies and selected PermaTech. Couldn't be happier.
Marjorie S.
Jul 2017
Jeramy C.
Mar 2017
Top to bottom a great experience. Steven is a very professional, knowledgeable individual. He was thorough from start to finish. He took his time explaining the issues he found with our home, why they likely happened, and how he felt it would be best to fix them. He explained the very technical pieces as well so we were completely comfortable with the work about to be done. Our scheduled work dates forecasted rain, so Steve brought an extra man out to make sure our home was completed before any weather issues arose. The team on site was professional, courteous, and efficient. Steve was on site for the actual lifting of the home and he monitored the progress each step of the way. We live on a zero lot line and our neighbor was concerned that her sprinkler system was damaged - it was not, but Steve didn't hesitate to go over to her house to evaluate the situation. The house leveled out very well according to the independent engineer. We are very pleased with the results. The process afterward has also been pleasant, Permatech has a great modern system that allows you to sign up for the work and pay the invoices online making everything very streamlined. The company even has a 90 day follow up where they examine the house to make sure everything is still doing well, that as homeowners we have all the tools we need to care for the foundation, and that if any questions exist they will be right there to answer. Two things also showed how they go above and beyond: (1) We hired Permatech not only to raise our foundation but also to install a root barrier for the oak tree in our front yard which is working its way toward our house. Since scheduling was tight, Steve arranged for his worker to come install the root barrier the week before our foundation repair was scheduled so that all the work was done without delay. The worker was quick and efficient and Permatech did not bill us until all the foundation work was completed too - classy move. (2) We did not notice this until a day after the fact, but the excess dirt from where they drilled for the piers was carefully placed in a trench that had been developing in our back yard. It was actually a huge problem spot that we were getting ready to address this summer, but they filled it in for us - they didn't have to be told, they saw a problem, had a solution, and did it without asking and without charging extra. We were so pleasantly surprised. Last but not least, the price for all the work including the root barrier came in lower that most quotes we received (in came in lower than all the other companies we considered hiring). So add cost-effective to great customer-service, and top-notch workmanship and that is a company we'd hire any day. I will recommend them to anyone and everyone we know that might need foundation assistance.
Barbara H.
Mar 2017
I was nervous about having our foundation repaired, but Steve Smith answered my many questions and kept me informed through the whole process. Steve and his crew were courteous, did a great job and cleaned up well at the end of the work. I would highly recommend PermaTech to others.
Tomorrow H.
Dec 2016
Steve is a team player. He's very knowledyeable and knows how to trouble shoot issues. We ran into many hurdles which he jump over with ease. He under promised and OVER delivered multiple times. Very professional, always available. He is so busy but the 6 weeks we wored with him seemed like we were his only customers. I absolutely love his workers. This entire team is kind and hard working with great attitudes. You will not be disappointed with this business.
Joanna N.
Dec 2016
We are pleased with the works.
Response from PermaTech Foundation Repair
"It was a pleasure working with you!"
Lebanon D.
Nov 2016
Very efficient and professional. Gave some good tips and information on how to protect foundation from damage.
Response from PermaTech Foundation Repair
"Thank you for the kind words, it was a pleasure working with you! Good luck with the new home and give us a call if you ever have any questions!"
Ada C.
Sep 2016
I would never recommend this company to anyone. I have several doors either still sticking or not closing. The crew dismantled a stepping ledge on my back porch and didn't put it back together. They hid a slab of concrete on the side of my she which I found about two months ago. Make sure you take pictures of the exterior of your home before allowing any repairs. Also, make sure you can communicate verbally with at least one person on the crew that works on your home. Every time I heard the person I contracted with communicating with the crew, it was in their native language only. And when he was not around and a crew person had to ask me questions, it was more unofficial sign language (point & shrug).
Response from PermaTech Foundation Repair
"Ada, We received your email over the weekend before you wrote this review and have been unable to contact you in regards to your issues. It is now the end of the day Monday and we will continue to try to contact you, you may also reach our owner via email at [email protected] or via cell phone at 214-713-7320 and he will help you out personally. We are sorry to hear about these unresolved issues. The last time we spoke everything was fine. We were able to help you with your foundation issues by designing a plan that worked within your very strict budget. We reduced your biggest variance of 4.8 inches from center to 0.6 inches while staying within our engineering requirements. We were even able to install a few extra piers free of charge and work with our flooring contractor to re-stretch your carpet at no cost to you. To address some of these specific issues: 1) The additional movement you seem to be having could be a result of the plumbing damage you had, something we have no control over, as it can take many months for that excessive water to dry out which can cause shifting in the supporting soils. We have offered to come take a look at that for you, but are just waiting on your reply for coordination. 2) As soon as we received your email about the concrete a crew was tasked with retrieving it from your property this week. I do not believe it was placed there to be hidden, but more likely placed out of the way and unfortunately forgotten about. It might also be the stepping ledge, which we can also place back in the correct location. 3) We actually take a variety of pictures before we do any repairs, some of them are included in your repair design and the others are kept in our files. You are more than welcome to have a copy of them if you would like to see them to compare. 4) We require our English speaking project managers to be present at all of our installations for a majority of the time. However, sometimes they must leave to go purchase additional supplies for example. Because most of our workers primary language is Spanish, we prefer to communicate to them with that to assure that the project is completed correctly with no misunderstandings. Anything important our crew members are instructed to call our project managers, however sometimes our crew likes to practice their English to talk about their work or to ask to plug an extension cable inside for example. Again, we are sorry about this miscommunication and not meeting your expectations. As stated before, we wish to make contact with you to address them, but are just waiting on your reply."
James H.
Aug 2016
Stephen is so professional and all around such a nice guy and his team as well. Kept me up to date and stayed in touch throught the process, even while on vacation! They worked around rain and storms, but still got it done in promised timeframe! We had other quotes that were double. So glad we went through HA for one more quote. Ithers were quoting way more that necessary for the needs of our repair. To say the least, the neighbors that have recently had their foundations done are a little upset as to how much they spent, compared to us.
Fredricksen C.
May 2016
Steve was extremely helpful. I received estimates from other contractors his was the lowest and most detailed. The work was completed on time even though there was weather issues. He also communicated throughout the entire process.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
PermaTech Foundation Repair is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
PermaTech Foundation Repair accepts the following forms of payment: CreditCard
Yes, PermaTech Foundation Repair offers free project estimates.
No, PermaTech Foundation Repair does not offer eco-friendly accreditations.
No, PermaTech Foundation Repair does not offer a senior discount.
Yes, PermaTech Foundation Repair offers emergency services.
Yes, PermaTech Foundation Repair offers warranties.