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Heritage Hardwood Floors

Wood Flooring - Refinish - For Business, Wood Flooring - Install or Completely Replace, Flooring - Install, Repair, or Refinish,

About us

Founded in 1978, Heritage Hardwood Floors was established to meet the growing need for custom floor products and installation in the Dallas and North Texas Area. Quickly establishing a reputation as one of the only floor dealers in the metroplex to offer authentic "nail down" hardwood floor installations, Heritage quickly became the choice to floor the finest custom homes in Highland Park and University Park. As the Dallas area continues to move north for new construction, Heritage Hardwood Floors, located in scenic downtown McKinney TX is the premiere choice for floor installation and refinishing. We serve all of Dallas, Richardson, Plano, Frisco, Allen and McKinney and are seeing growth even further north in Celina, Prosper, Melissa, Anna, Sherman, and Denton.

Business highlights

47 years of experience

Services we offer

Hardwood floors, carpeting are our primary services., engineered hardwoods, handscraped hardwoods, hardwood refinishing, hardwood repairs, nail down hardwoods

Accepted Payment Methods

  • CreditCard
Reviews
3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Showing 1-2 of 2 reviews
David H.
Nov 2018
5.0
Yes, I recommend this pro
$800
Following a brief phone call to Heritage Hardwood Floors, Tony came by the next day to survey the job and gave me a very reasonable estimate, which I accepted. He then began searching for replacement wood flooring, and returned within just a couple of days with samples in hand. A seemingly close match was picked and special ordered from the manufacturer. It took about 2 weeks for the 2 small boxes of new material to arrive at my front door, and after another quick call to Tony an appointment was made for an installer to come over within a few days time to make the actual repair. Two men arrived exactly on time and set to work removing the decayed section followed by weaving the repair planks into place. Their close attention to detail resulted in a match even better than I had expected. Beyond the excellent outcome, everyone which I met from Heritage was friendly, interested, and quite good at their craft. This combined makes me glad to have engaged them for this project- and I would not hesitate to do so again should the opportunity come up. My thanks again to all!

Gloria W.
Aug 2017
1.0
Money was paid in full for 3 rooms of flooring.  He walked off the job saying, "I'm done!  Call another flooring co.  We had to pay others to finish the job, but now he is suing us for full amount of work he did not complete.

Nick E.
Jun 2015
5.0
Yes, I recommend this pro
$7,500
Very nice and professional.

Alan W.
Apr 2015
5.0
Yes, I recommend this pro
$4,000

I worked with the sales person of Heritage Hardwood Floors and he was very helpful, took his time to explain every detail in the process.  He took his time and made multiple samples of what the floor was going to look like after being done. I went in to the store and also had an interaction with the owner who was also very helpful, very customer friendly and easy to work with. There is a 50% upfront charge for any supplies required which was explained in full detail. The remaining cost would be covered after an inspection and walk through of the project was done, and I signed off on it. I had no issues at all with the quality of work, the cleanliness of the work, and the detail and professionalism of the sales person I dealt with. It is a major undertaking to have a whole house redone as we did.  Most of the furniture we moved ourselves, but some of the bigger pieces were left to the workmen to move. No problems with that, they didn't even charge to do it. The work took 5 days, and we had to be away for the whole period as the dust and the fumes would be too much to bear.  The salesman warned us that up front and said we should be away. This wasn't expected by me but after going through the process I understand fully why they request that. When we came back the job was beautiful. The dust was at a very minimum as there was evidence they taped off most of the house to keep the dust infiltration to a minimum. The smell however lingered for a few days so you must be prepared for that.  It is pretty powerful and for anyone with asthma, or breathing difficulties it can be a rough few days. After about a week the smell of the finish dissipated and is hardly noticeable. I would recommend them, and will do business again with them without hesitation.


Sean F.
Sep 2013
5.0
Yes, I recommend this pro
$10,000
Price was competitive.  Service, communication, and punctuality were all very good.

Tim K.
Jul 2013
5.0
Yes, I recommend this pro
$7,500
Very patient as we worked the estimate multiple times to get it in our price range. Work came out very very good. Punctual, high quality, good clean up. 
Highly recommend.

Quynh-Dao P.
Jun 2013
5.0
Yes, I recommend this pro
He was really great. The estimate was roughly $6,800. Damien was the representative who came out. He was very professional. He took the time to answer my questions and it seemed like he was knowledgeable of hardwood floors. 

Robert B.
Sep 2012
1.0
I refuse to do business with a company that will not honor its own advertizing claims and a company whose employees have zero professionalism.
Response from Heritage Hardwood Floors

"The owners of Heritage Hardwood Floors would like to apologize to this customer. Our consultation policy is to offer a free in-home consultation for large jobs within our service area for the products we offer. During this consultation we offer advice about the flooring project they are contemplating, and examine the environment to try to spot potential issues or problems. We also measure so we can accurately provide an estimate for the project. In some cases we charge a nominal fee for this consultation, which can be applied in full to your project. This is generally for estimates for smaller jobs or repairs, estimates for insurance purposes, or estimates outside our service area. We strive to work with every customer in a professional manner, our project managers have been in the flooring business for years and are knowledgeable, and our crews are skilled craftsmen who are courteous and leave each workplace clean when the job is complete."


Kat K.
Mar 2012
5.0
Yes, I recommend this pro
$8,000
They had the lowest quote out of all the companies I got estimates from. They did not require me to pay everything up front. They had great communication and cleaned up well after themselves.

Nancy B.
Jan 2012
5.0
Yes, I recommend this pro
They were very professional, know what they are doing, and had their crews for a very long time.  They are a top notch company.

Cari R.
Jul 2011
5.0
Yes, I recommend this pro
Paul Lajoie is one of the owners of the company. I was referred to him by a real good friend of mine, who in turn is a real good friend of Paul. He was very professional, punctual and knowledgeable. I felt that he knew his product and the materials very well. Moreover, I went to high school with Paul. I felt that he and his company seemed to know what they were doing. They were pretty responsive. At first, it was a little hard to get a hold of him, but once I got a hold of him, it was smooth sailing. He would come in, get the job done and be gone. The only thing I did not like about them was that they only do the floors, and I have to have two different companies come and do the baseboards and the threshold; that was the only thing that was kind of annoying. They do charge more for the vacuums to cut down the construction dust; most companies don’t charge extra for that. I haven’t pursued the project because I have had to do some remodeling, and I was just getting estimates, but I have already contacted them to get another quote.

Charleigh S.
May 2011
5.0
Yes, I recommend this pro
$2,800
We couldn't have asked for better service or response.

Mary H.
Apr 2011
2.0
They were rude and more expensive than anyone else. It was the attitude that turned me off, and I wouldn't have used them even if the price had been good.
Response from Heritage Hardwood Floors

"Don't think this is our customer. We don't do work in California"


FRANCIS H.
Jun 2010
5.0
Yes, I recommend this pro
$5,000
An excellent experience from original estimate to finish.

Jennifer N.
Jun 2010
5.0
Yes, I recommend this pro
See above

Mary A.
Nov 2009
5.0
Yes, I recommend this pro
$32,000
They did a wonderful job. They basically put in all the hardwood and refinished the hardwood in our kitchen to match. These were nailed-down hardwood, and so they came in and nailed them down, sanded them and finished the work on site. They also put in new floor molding. They installed over an area of 400 sq. ft. at $8 a sq. ft., which was an amazing price. They are a family-owned company. They are very professional, and on time, which is always a biggie for us. Five years after it was installed, the floor still looks fabulous. We are looking at installing hardwood throughout the rest of the house, particularly in the bedrooms, and they would be the one that I would go to.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Heritage Hardwood Floors is currently rated 3.0 overall out of 5.
Heritage Hardwood Floors accepts the following forms of payment: CreditCard
No, Heritage Hardwood Floors does not offer free project estimates.
No, Heritage Hardwood Floors does not offer eco-friendly accreditations.
No, Heritage Hardwood Floors does not offer a senior discount.
No, Heritage Hardwood Floors does not offer emergency services.
No, Heritage Hardwood Floors does not offer warranties.

Contact Information

308 W Virginia, Mckinney, TX 75069

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