Response from Fox Estate Liquidators
This was totally my fault. I was working on a large sale in Denton and had made plans to stop by his house on my way home. It was that time of year with the bad bug that was going around and it caught me during the day while I was working and just kept getting worse and worse throughout the day. One of my friends/workers made the comment; "man, it's really got you bad doesn't it?". We closed the house to end the day and all I could think about was getting home and then going to the doctor, I totally forgot about stopping by. I relapsed two times, I had to ask the client if I could postpone the sale a couple of weeks. I just completely forgot about going by [member information removed]'s home and I have to apologize for that. The whole reasong I put my business on angieslist.com was so that clients could leave their reviews of my service, good or bad which would help new potential clients decide whether or not they would want to interview me for my services. [member name removed] had sent pictures of the beautiful antiques he has and asked if I could consign them. I had told him that if and when I had a home that was empty enough to add the furniture to a sale I would let him know. To date I still haven't had a sale empty enough to add any furniture. I had also expressed to [member information removed] that at this time antiques were a very hard sale and he seemed to have an attachment to them. I would have hated to disappoint him because they didn't sale and would have to be picked up or they sold at half which is what happens to most furniture pieces new or antique. Again, I take full responsibility for not getting back with [member information removed] and feel just horrible for not notifiying him of what was going on with me and to re-schedule.