"Thank you for the feedback. As discussed at the time, this crew that I have used almost weekly for the previous 18 months had some staff turnover during your project. I have since stopped using this crew. Apologies that this happened during your project in January. This really isn't the norm for our projects, which is why I gave you a discount on the project after completion. Thanks again for your understanding, best of luck with any future projects."

"Thanks Ron, we enjoyed working with you, and the floors look fantastic!"

"Elias, thanks for the feedback, I think the glass backsplash looks great. Please consider our services when you repair/replace your floors."

"Thanks Robert!"

"Thank you for the great feedback."

"Thank you!"

"Thank you for the review. I think it worked out really well, the replacement planks are almost identical, and fitting of the replacements was straightforward."

"Thank you Melissa, it was a pleasure working on your project. Best of luck with the sale!"

"thanks Mark, I think the showers going to look great after the glass is installed... don't forget to send me a photo of the end state."