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Bill Joplin's Air Conditoning & Heating logo

Bill Joplin's Air Conditoning & Heating

4.8(
50
)
Heating and Air Conditioning Service, Air Duct Cleaning, Insulation Service,

About us

Bill Joplin's Air Conditioning & Heating is a premiere residential heating and cooling service provider. Over 40 years, we have consistently grown due to our competitive programs and superior customer service. Our company has continued to invest in state-of-the-art technology and training that allows us to deliver the highest level of service with the lowest possible cost to our customers. Our training and employee development programs assure safe reliable service in and around your home. All of our technicians are background checked and must pass a drug test, and most are NATE certified.

Business highlights

Family owned & operated
Emergency services offered
47 years of experience

Services we offer

Air Conditioning Repair Service, Furnace Repair Service, Air Conditioning Contractor, HVAC Contractor, Heating Contractor

Services we don't offer

Window Units, Mobile Homes, Attic Fans & Turbines, Air Compressors, Duct Cleaning, Fireplaces, Hot Water Heaters.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 4
    The Joplin Team
    View Gallery

    Assorted photos uploaded by Bill Joplin's Air Conditoning & Heating

Reviews
4.850 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
4%
2
0%
1
2%
Write a review

Filter reviews by service

Showing 1-25 of 50 reviews
Cinda L.
Apr 2025
5.0
Yes, I recommend this pro
Greg came today to do maintenance on my units for the summer. Greg is always polite, professional and conscientious. He always puts his booties on before he comes into the house. He knew I had an appointment and he made sure he got everything done in a timely manner. I appreciate Joplin’s for their service.
Kensee F.
Nov 2019
5.0
Yes, I recommend this pro
They're amazing! They're friendly. They're the most professional and the only ones that don't give reasons why it shouldn't be done.
Deb-B K.
May 2018
3.0
$420,000
My rental unit AC went out. First visit a couple days ago cost me over $1000 to get unit to cool by replacing capacitator, filter and Freon. Today, came back and had to replace fan motor... $700 more. Explained they needed to come back next week to replace evaporator coil for another $2500. Feel like I am being raked!
Gabriel T.
Nov 2017
1.0
NOT WORTH A DANG , I WILL NOT CALL ON THEM AGAIN ,
Response from

"I have made several attempts to contact you to discuss and resolve your complaint. Please feel free to call our office at 972-569-8339 and ask for Charlie. You are a valued longtime customer and I would like to explain what happened and let you know what we have implemented in order for it not to happen again. Thank you, Charlie Shinault ( Service Supervisor)"

Aubrey R.
Nov 2017
5.0
Yes, I recommend this pro
$10,000
Problem was diagnosed. Low voltage fuse had blown. Tech tried to resolve what caused the overcurrent but no cause was found. Very responsive and professional
Response from

"Thank you for your kind review, and your time to post it."

Micheal T.
Oct 2017
5.0
Yes, I recommend this pro
They do great work. I haven't had any issues since they installed it.
Response from

"A customer of over a decade is family to us. Thank you for taking the time to express your pleasure."

Amy H.
Sep 2017
5.0
Yes, I recommend this pro
$20,000
.
Response from

"Thank you for taking the time to post - have a great day!"

Ryan K.
Sep 2017
5.0
Yes, I recommend this pro
3 full units replaced and everything went amazing!
Response from

"Great - this is what we strive for in every customer encounter, thank you!"

Nancy H.
Aug 2017
5.0
Yes, I recommend this pro
I have used them for years. They are very reliable. I have one every spring and every fall. I have a maintenance agreement with them for twice a year. I think they are very reliable. A lot of people in my area use them. I think it's $85 a year for 2 check-ups.
Response from

"We value every person we come in contact with, but as a longtime maintenance customer - you ARE our highest priority. Although you did not "Grade" us, I hope this means you are pleased with the service. do not hesitate to call us if there is ANY problem whatsoever. You matter to us. Thank you!"

SUSAN G.
Aug 2017
5.0
Yes, I recommend this pro
They've been excellent. We've used them for years.
Response from

"Thank you for taking the time to say we hit the mark - our goal on each encounter!"

Joanie P.
Jul 2017
3.0
Yes, I recommend this pro
We know how to deal with them,we are used to them. They need to not talk me into things I do not need.
Response from

"I'm so sorry we did not meet your expectations. Please call our office at 972-569-8339 and speak with Charlie, our Service Supervisor, to see how we can improve this situation. You are important to us!"

KAREN M.
Jul 2017
5.0
Yes, I recommend this pro
$17,000
We have two large units. We pay $170 a year, which is $85 each visit, for the maintenance check up, which last thirty minutes. We have no hesitation to use them again. What our maintenance does, if we have an problem outside out maintenance, we have priority. Which is pretty useful this time of the year.
Response from

"Ms. [Member Name Removed], thank you for taking the time to rate us, it means a lot to get your feedback. Have a great day!"

Nelda & David B.
Jul 2017
5.0
Yes, I recommend this pro
We used them for several years. They've done very good work. I think they're competitive. I think they're excellent.
Response from

"Thank you for taking the time to say we got it right, that means a lot. We are always here for YOU."

Thomas L.
Jun 2017
5.0
Yes, I recommend this pro
$4,300
They come out semi-annually, once to check the furnace once for an AC check.
Joni L.
May 2017
5.0
Yes, I recommend this pro
$30,000
.
Response from

"Your complete satisfaction is always our goal. Thank you for taking the time to give us these marks!"

Jim W.
May 2017
5.0
Yes, I recommend this pro
$22,500
I have basically used them to completely replace all of the hardware. They've replaced ducting, the evaporator coils in the attic, the compressors outside, coils on the back of the furnace. They've put in 2 controllers. I have one that's still working. I don't know why, it's probably 30 years old. They are my contractors of choice for all that work. It's $225 a year for the preventative work. They have probably done $12000 worth of work over all. They are just really good technicians, very pleasant and thorough.
Response from

"I hope you were 100% satisfied with the service you received. Contact us anytime for anything. Thank you!"

Joanie P.
May 2017
4.0
Yes, I recommend this pro
$22,000
We pay $350.00 a year for their maintenance plan. They told me I needed a new capacitor. They charged me $220. My husband looked up how much a capacitor really cost. The most expensive on that he could find was $60.00. He called them and asked for a discount. They are giving us half of that money back. He has had to call them a few times because they take advantage of me and my unknowledgeable of the things. We have used them for over 20 years.
David G.
May 2017
5.0
Yes, I recommend this pro
.
Response from

"Thank you for letting us know we hit the mark. Have a great day!"

Albert C.
Apr 2017
5.0
Yes, I recommend this pro
very well - on-time, on-budget
Response from

"Thank you for your kind review, and we appreciate [Member Information Removed] relationship we've had for decades."

Vicki M.
Apr 2017
5.0
Yes, I recommend this pro
$15,000
Good. Found out we need to replace one of the air conditioners.
Doug H.
Apr 2017
4.0
$750,000
Received response right away. Took a while to receive a quote for the system. Their quote was the highest for the system. I decided to go with Lucas Air.
Shirley M.
Apr 2017
5.0
Yes, I recommend this pro
They sent one technician and the work took less then 30 minutes.
Kathy T.
Apr 2017
5.0
Yes, I recommend this pro
.
Kathy T.
Apr 2017
5.0
Yes, I recommend this pro
We always use them, we have a contract with them. They came and do the check ups. They are very professional and give you a good price. They don't tell you things are wrong when their not.
Jerry S.
Mar 2017
5.0
Yes, I recommend this pro
They are a knowledgeable team.
Showing 1-25 of 50

Licensing

Bonded
Insured
Licensed*

Trade License Number

TACLA2714C, TACLA27091C, TACLA69075C, TACLA69446C

Trade License Locale

Texas

Trade License Authority

Texas Department of Licensing and Regulations

Trade License Expiration

12/31/2020

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bill Joplin's Air Conditoning & Heating is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 8:00 AM - 5:00 PM
Bill Joplin's Air Conditoning & Heating accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Bill Joplin's Air Conditoning & Heating offers free project estimates.
Yes, Bill Joplin's Air Conditoning & Heating offers eco-friendly accreditations.
No, Bill Joplin's Air Conditoning & Heating does not offer a senior discount.
Yes, Bill Joplin's Air Conditoning & Heating offers emergency services.
Yes, Bill Joplin's Air Conditoning & Heating offers warranties.
Bill Joplin's Air Conditoning & Heating offers the following services: Air Conditioning Repair Service, Furnace Repair Service, Air Conditioning Contractor, HVAC Contractor, Heating Contractor
Window Units, Mobile Homes, Attic Fans & Turbines, Air Compressors, Duct Cleaning, Fireplaces, Hot Water Heaters.

Contact Information

301 E Midway St, Mckinney, TX 75069

Service Hours

Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:8:00 AM - 5:00 PM
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