Castro's Plumbing

About us

Additional DBA - Mr Rooter Corp.

Business highlights

Emergency services offered
21 years of experience

Services we offer

Residential and commercial plumbing & drain cleaning including faucets, backflow prevention, bath sinks, clogged drains, garbage disposals, gas vents, kitchen sinks, pipe repair, septic tanks, sewer line, toilets, video inspections & trenchless repairs., water heaters, water softeners

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
33%
1
0%
Showing 1-3 of 3 reviews
Chad G.
Mar 2016
2.0
$150
When i called for a quote, the receptionist said someone would call me right back, she said no more than 5 minutes.  20 minutes later, i received a call.  In hind sight, this should have been a warning.  I explained the issue, and the man said that it would take less than an hour, so the charge should be around $96.  I asked when they could come and do the repair, and he said he could have someone at my house in 45 minutes.  It was 11:30 am.  They showed up at 1:30pm.  They said that they would have to go get a piece of pvc (why they didn't have it i don't understand) and returned 40 minutes later.  The actual work time took around 25 minutes.  They extended the pipe and added a brand new brass hose nozzle (retail $12.99).
   
When they finished, they said that the charge would be $200.  Confused, I told them that I was quoted $96 for less than an hours work.  They said that since they added a nozzle and had to go buy it, that it was more.  He called in to verify the quote, and said that he would drop it  down to $150.  
I paid the $150, but did not appreciate the lack of punctuality plus the bait and switch tactics.  I will not call them again.

Andrew M.
Feb 2014
4.0
Yes, I recommend this pro
.

Jack K.
Sep 2011
1.0
Did not respond to the call.
Response from Castro's Plumbing

"Mr. [member name removed], We apologize that you were not able to get through to us directly at that time; we (Castro's Plumbing) are no longer associated with "Mr. Rooter" and would love the opportunity to earn back your trust and business. You can reach us at 956-655-2178 or 956-821-4356."


Ana C.
Sep 2010
5.0
Yes, I recommend this pro
$125
I would use their services again if necessary.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Castro's Plumbing is currently rated 3.7 overall out of 5.
Castro's Plumbing accepts the following forms of payment: CreditCard
Yes, Castro's Plumbing offers free project estimates.
No, Castro's Plumbing does not offer eco-friendly accreditations.
No, Castro's Plumbing does not offer a senior discount.
Yes, Castro's Plumbing offers emergency services.
No, Castro's Plumbing does not offer warranties.