Showtime Exteriors

Description of Work: Replaced the entire roof. My house is about 2300 sq.ft

Description of Work: After a bad storm that came through DFW last spring I was contacted by Tom Doyle. He met with us, walked our roof and pointed out the damage. He provided us with a written estimate and helped us with the insurance claim. He came back to the house the following week, met with the insurance adjuster and within a week we had a new roof. The workers, project managers and Tom were awesome. I could not be more pleased. I told all of my neighbors and I think Tom and Showtime did five or six of my neighbors houses in the area. All of them are very pleased. During the summer, while cleaning my girlfriend's gutters I noticed that her roof looked damaged. I called Tom, he came out the next day, worked with my girlfriend and her insurance company and got the roof approved. The work was completed that week. She was very happy. As part of the roof, Showtime also put on gutters and new vents. We are very happy with Showtime and Tom Doyle. This is how companies are suppose to work.

Description of Work: I received a flyer in my door. I knew I needed roof work. So, I called them and scheduled an appt when I would be home on a holiday. Tom Doyle came out. He climbed up on the roof. I had earlier pointed out my concern with the ONE missing shingle. And also I knew that one turbine that was getting worn out. Appraisal date was 2/18/2013 I think. Their flyer shows that for $350 a year, they will repair, replace anything and everything that needs a repair. But you do get a discount (10%) from them on the new roof and they will work with your insurance company so you don't have to pay anything or next to nothing. Anyway, they identified one pipe vent that they said was "cracked." The turbine, yes, had hail damage (other companies found bearings were shot but there was hail damage also). There were other issues. A ridge line that my 30+ years red oaks had caused. I had just recently had the trees cut back, so I had no idea of this damage. Very alarming. I was very glad that Mr. Doyle pointed that out to me. It is right over a newly remodeled bathroom, so I sure don't want any water damage. Later, they found two pipe vents that needed work, more lost shingles, etc. But it was all covered under that one maintenance plan. You sign up for the $350 annual; but they will come back after a storm, or every 6 months. It kinda sounds too good to be true. Is it? Honestly, after voicing my concerns to Mr. Washington, the owner of the company, I think I understand where he is coming from. My roof is about 10-15 years old. Maybe older. I'm not sure. If you trust them with repairs, maybe you will be more inclined to call them for the new roof! I got three other estimates. Even if you sign up for their maintenance program, you are not obligated to use them for the roof replacement later down the road. Of course, they hope you will if it needs replacement. I don't know anyone else who offers this kind of service. My other estimates were for $935 (after Angie's List discount). One for $750, and one for $650. All these others were from people I sought out from Angie's List. I decided to give Showroom a chance and they didn't let me down. I have to be honest in saying that I don't really trust roofing companies much. Heard too much that is bad. But, never had to deal with anything major, so far. So, what do I know? I do know they probably lost a bit of money in the repairs part of this, but that's because they want to branch out, give some community goodwill, etc. I did call and complain after the work was done because I just had to take their word for it. At my age, I sure am not crawling up there to see if they did what they said they would. No problem! They sent Cody out one afternoon and he took the pics and explained a lot to me. I was very satisfied.

Description of Work: We used Showtime Exteriors to replace our roof.

Description of Work: Damage from the hail storm in February caused enough damage to warrant a new roof. David Washington came out, walked the roof, examined the damage, and gave me a verbal estimate. I contacted the insurance company and put the adjuster directly in touch with David, and was able to get everything taken care of. David pointed out that I had compositioin shingles over cedar shake, and as that is no longer allowed by code, I was able to get an entire new roof with ridge vents to replace the sqeaky, dented turbines, as well as new decking with radiant barrier. Things went very well, and the roofing part was completed in just over 2 days. The new gutters were installed the next week.