An attorney representing First Texas Homes recently emailed me a letter threatening to sue me for defamation because I told some of their potential homebuyers about our home building experience with First Texas Homes and about issues with the roof they installed on the home we contracted them to build for us. Apparently, First Texas Homes has decided it is more cost effective to sue me rather than replace a roof. First Texas Homes installed the roof when the materials were wet. We know this for two reasons: 1) because the roof warped badly, and 2) because the neighbor witnessed the roof installation and confirmed that it was installed while wet. First Texas "fixed" it by replacing a few panels of the front, where the roof was aesthetically the worst. I insisted that the entire roof be replaced because 1) aesthetically it looked bad, 2) the roof manufacturer warranty documents clearly state that the roof cannot be installed in wet conditions, and 3) it would cause issues of insurability with our insurance company. First Texas refused to replace the roof. We asked for a roof allowance to allow us to replace the roof after closing. They refused. They told us that if we did not close on the house then we would be in breech of contract and would not get any of our money back. So, I proceeded to involve an inspector, roofers, Tamko (the roof manufacturer), and our insurance company. After I sent letters to First Texas from two insurance companies stating that they would not insure the house due to the defective roof, First Texas terminated our contract and refunded our money. Weeks later, I spotted people in front of the house and asked them if they were buying the home, which they confirmed. I told them about our experience and provided them with some of the documentation that I had collected throughout the experience. They immediately terminated their contract with First Texas. Now, First Texas is threatening to sue me if I talk to any other potential buyers. I responded to their threat by saying, in a nutshell, bring it on. What I find the most astonishing about this is that First Texas would rather lose a customer, and allow that customer to walk away with a bad experience/story, than to replace a roof. Even more astonishing is that they would rather spend their resources suing me than replace a roof. I am happy to provide all the documents I have gathered through this experience to anyone who would like more information.
Description of Work: We contracted First Texas to build us a house
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FAQ
FIRST TEXAS HOMES is currently rated 1 overall out of 5.
No, FIRST TEXAS HOMES does not offer free project estimates.
No, FIRST TEXAS HOMES does not offer eco-friendly accreditations.
No, FIRST TEXAS HOMES does not offer a senior discount.
No, FIRST TEXAS HOMES does not offer emergency services.