Anchor Irrigation

"Diana [Member Name Removed], I came out and reset the timer because you stated you didn't know what you did to mess it up after you tried to change the times and dates on it. You then admitted you didn't look at the instruction book that came with it. I didn't have a problem helping you with that. Then I came out and put a new head on the back sprinkler because you stated it wasn't watering the one rose bush behind the small banana trees that were there. That head was then working perfectly, you even stood there with me and agreed when I tested it. I also stated at that time to not let the small banana trees grow any further towards the fence or it would block the spray just line any other bush would when they get bigger. At this point, the system was working perfectly, again for a second time (not warranty work, and still didn't charge you). The next time you are talking about when I came out without you knowing, was an appointment we set up together. And you knew I was there because I rang the doorbell and talked to you thru it since you are the one that left and went to work. I went in the back yard and that small banana trees have taken over and are covering the head and all against the fence. I then adjusted a different head to get water on the one rose bush (not covered under warranty, still didn't charge you). Then you called me because you had a broken head against the driveway. The insides on the sprinkler were missing with the top still there, but broken. You placed a donut around the head but didn't get the right size which broke it when you drive over it with you car. This is Not Covered under warranty. This is what would constitute a charge. I have never, nor would I ever say foul language to a customer, ever. The business is called Anchor for a reason. Faith Hope and Love. My family and I are a good Christian family. I believe I have bent over backwards for you and the changes you wanted over and over again. I even sent my Brother in law to you for your pool on 2 different occasions because it doesn't get taken care of and broke twice. Because your backyard is overgrown doesn't mean the warranty takes care of your wants. It covers parts and labor. And the TCEQ (Texas Commission on Enviromental Quality) is who makes that happen for the 1 year. I'm very sorry you think that your husband threatening me and you yelling at me is going help. God Bless"

"I'm very happy I was able to help you. If you ever have a problem please feel free to call on Us! God Bless!"

"I'm sorry? I don't know who you are? If you needed our services I promise you that we would have done everything in our power to do that for you. I have searched Angies List, every email account we have, every employee's email account, my text messages, everything, and I can't find any info from you. I'm truly sorry that someone would have treated like this but I assure you, it wasn't us."

"I'm very happy we could get your system up and running correctly and help get the house sold. If you need anything in the future, please don't hesitate to give Us a call. God Bless!"

"Thank you so much for the review! We appreciate your time, and your business. Please let us know if we can help you in the future! Courtney Moore - Anchor Irrigation - 817-296-1538"

"Hello, I am so sorry that this happened! We do our best to make sure every customer is completely satisfied, and never want anything to fall through the cracks. Please allow us to repair your issue. I will call you today to make sure we get this resolved. My apologies, Courtney Moore Owner - Anchor Irrigation"

"Thank you so much for taking the time to write a review. We appreciate your time and business! Please let us know if we can help you in the future!"

"Thank you so much for your review and for your business! We will be happy to help with anything you need in the future!"