TRI COUNTY CONSTRUCTION

Tri-County were very responsive in resolving questions and concerns all along the way. We felt that Sam, Wayne, and Bob Jones, the owner, took a real interest in our project. The other Tri-County personnel who primarily worked on our project were also excellent - Alex and Bruce. We started off with a delay in getting the foundation, cement work accomplished largely due to rainy weather in the fall that delayed progress for weeks, but once that hurtle was crossed, work progressed steadily and Tri-County worked with sub-contractors to keep the schedule moving. We are delighted with the outcome! We have a beautiful kitchen, laundry and garage area. Tri-County suggested a cabinet maker - Daylon McMcCreless who did a great job. Every final detail was completed before they called the job “finished”.

Wonderful. We were very pleased with the quality of professionalism, quality of construction and quality of project management. Please have Jody or Bob reach me as I will be happy to speak with anyone considering Tri-County Construction. The project came in "on time" and "on budget". The crews and the subs were very good!! They followed my detailed design and installation instructions beautifully. Very happy with glamorous new bathroom! The charges for "change orders", initiated by me after the contract had been signed, were reasonable and I knew I was spending more money when I made the changes.

The team at Tri-County treated me, my home and my ideas with respect and care. Jody always attentive and took care of any of my concerns promptly and efficiently. Wayne made me feel like we could make anything work and I felt confident knowing he was in charge of the final product. Bruce explained everything to me and had great ideas as well as doing phenomenal work. Alex was super patient and did beautiful work as well and Sam helped me shoot ideas around to make things work within my budget.

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Tri-County did 2 significant jobs for me, and I could not be more satisfied with the work. One job was finishing out attic space to living area, which involved framing, decking, electrical, drywall, and painting. The other job was to repair a large deck over a patio. Because the deck was originally constructed improperly, it had extensive water damage from years of leaking. There was rotting and damage on the supporting beam, column, joists, and decking. This large repair job involved replacing the beam and column, repairing the joists, replacing all the affected siding and molding, and repairing some masonry. After that stage was complete, a weatherproof membrane and new deck surface were installed along with metal hand railing. In addition, all repaired areas were painted. The work was done quickly and expertly, and the pricing was very reasonable. I heartily recommend Tri-County and intend to use them again for other jobs in the future.

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Could not have been a more positive experience.

The company, Tri County Inc and owner Bob Jones, were very professional. I didn't feel that any questions I asked was wrong. The weather with rain and ice prevented months of delay. I was very satisfied with the final product. Office manager Jodi was excellent in customer service.

In all aspects of the project, the folks at Tri-County were personable, professional and did quality work! There service was almost perfect and I will definitely think of them first should I need contracting work done in the future!

We always felt like our project was a priority to Tri-County, from the owner and the office manager to the crews who did the work. The office manager always kept us informed of the schedule: crews and representatives showed up when scheduled, work was performed on time and on budget, and if anything was ever not quite right it was fixed right away. Tri-County's project manager and trim carpenters truly cared about the quality of the work, and they made numerous excellent suggestions that really made the project turn out great. We were especially grateful for their input! In short, the work done by Tri-County and their subcontractors was top-notch. We definitely plan to use them again in the near future.

I was initially thrilled. Jody is very pleasant and professional. Sam was prompt, pleasant and, it seemed, thorough. Because this was to be paid through a renovation loan, the project was to cost no more than $25,000 including a new stove and dishwasher, which, we explained, the contractor would need to purchase with loan funds. If there was enough left in the budget, we would like to have had carpet and tile replaced with 1,000 sf of wood flooring. The bid came in promptly, and since the wood flooring was $18k, we dropped that idea. But the $17,000 for the kitchen was something we could live with. I asked for the cabinet prices, and was told they were $5,800 installed, and the granite was a bit less than $3,000. That all seemed perfect, about $9,000 for materials, leaving $7,000 for the contractor's work, and $5,000 for appliances, came out to $22,000. Three grand under budget! We had a question about a notation that appliances were to be furnished by customer, so I emailed Jody to make sure everyone understood that the loan required they be purchased through the contractor...to make sure the money actually went for appliances, of course. The problems began when we sat down with Jody and Sam to sign the contract. In spite of the emails to make sure we all understood what needed to be included in the bid, appliances were not included, and the deal-killer was that the prices I had been given for cabinets and granite, according to Sam were his cost before markup, and were not even a part of the $17,000 bid. 68% of my total budget, was going to the contractor. I asked if that wasn't unusual, since the margin is usually UP TO 20%. Sam said he doesn't care, that's what the price is for him to do the job. I asked if we could start over and find a way that Tri County could do the bare-bones cabinets and counters for a more reasonable fee. He and Jody agreed to ask the boss, Bob, and get back to me. I have had no response, and frankly didn't expect one. So we continued looking and found the same flooring for half Tri-County's bid, and the cabinets and granite for less as well. With the appliances, we'll complete this project under budget! Contractors have to pay the overhead and make a profit. I'm all for free enterprise, but I felt that at best, my emails were not shared and understood, and at worst, I narrowly escaped being taken for a lot of money for a very small job. I hope it was just poor communication.

They didn't do the work, but it took them five weeks to give me an estimate. They were four times more expensive than anybody else. I like everybody, everybody was fine, but it took every bit of the time I have been in Texas, but then they finish what they said they would have finish it should have only been two or three days and it was weeks. They kept coming backed out because they either forgot something or didn't think of something and had to come measure again and then he ended up bringing this guy by the last time who told me was his framer. It seems to be that he went out and found somebody that can do the work subcontract it and then he gave me an estimate back that whatever that guy said plus profit. I would never call them again.

I contacted Tri County via email on 1/20/13. Sam called us and scheduled a date to come out for a free estimate. He was very prompt and within the scheduled appointment time. Sam was very professional and pleasant to work with. We received his bid on 3/5/13. After receiving two other bids, we decided on one of them.

Tri County provided an estimate for my foundation and remodel. I did not end up using them, but they were prompt and responsive. The bidding experience can be painful for having a remodel completed, and I appreciated how quickly and efficiently they completed the estimate for me.

the estimate was done the less than a week later the work was done. the garage door was the wrong size so it had to be fitted. I was not impressed with the painter, he left the garage door open when i was not home. Other than that it was great

Because a wall was moved in this project, the City of Austin required a builting permit. It took weeks for this permit to be issued but work was finally begun the first part of October, 2012. It must be noted that numerous permits were issued by the City during the same timeframe, which resulted in many projects starting simultaneously. I did feel as if I needed to continually contact staff at Tri-County Construction to inquire about when the next step of the project would be completed or when a sub-contractor would be coming to my home. I totally trusted Tri-County Construction staff to work in my absence but I did not feel comfortable letting sub-contractor staff enter my home unless I was present. I spent allot of time waiting for people instead of completing other activities I had scheduled because I didn't know when or if anyone would be arriving. Tri-County Construction staff were professional and did quality work. Their sub-contractors were not always as good. The floor tile was installed very poorly and had to be removed and re-installed. Tri-County Construction was aware of the problem and in agreement with the re-installation but it took an additional week to complete the work. If there had been adequate supervision of the original installation that "lost" week could have been avoided. The contract for this remodel estimated that it would take six weeks for the work to be completed. It actually took 12 weeks. I would definitely hire Tri-County Construction again and I would recommend them to anyone who needs their home remodeled. Their price was competative, they treated me fairly and their staff were fun to work with. I love my new bathroom and especially my wonderful shower.

Overall, I was very happy with this company. They were very patient on us and were easy to work with. The staff and crew were professional and efficient. There prices were very reasonable as well. They finished up within the estimated time to complete the job. I would recommend this company to anyone.

In August of 2009, our house caught on fire destroying the kitchen; the rest of the house suffered terrible smoke damage. My husband, who was a construction estimator, took on the task of selecting the general contractor who would rebuild our house - his choice was Tri-County Construction. He felt they were honest with him and he just had a good gut feeling about the company. Shortly afterwords, my husband fell ill and it fell to me to meet with Bob, Wayne and Jody and to sign the paperwork for them to undertake the project. The house is so incredibly beautiful - they brought in contractors whose work was just beautiful and beautifully executed. I was never left in the dark about the rebuild - they explained everything, each step of the way. All of their subcontractors were professional and a joy to speak with. The house we have now is far more beautiful and more functional than it was prior to the fire. I can't say enough about Tri-County. They really took very good care of us. After my husband fell ill, Jody, Bob and Wayne would gently ask how he was doing and were there emotionally for me when he passed away prior to the house being completed. They took care of the house rebuild and took care of me and our kids through a terribly difficult time. Just wonderful, wonderful people and a great company! My husband couldn't have picked a better company to rebuild our lives.I really don't know the cost of the rebuild - that was all part of the conversations that my husband and Tri-County had before he fell ill.

Overall i give them an A++ For professionalism, courtesy, promptness and price! They were in my house everyday for nearly a year and I enjoyed every minute of it! They really are master craftsmen! I LOVE my Tri-County Contractor!! check them out.....

I was very pleased with their responsiveness and the professionalism of the workers and the supervisors

Began work exactly on date specified. Crew was very concerned about amount of dust etc. which would occur due to tearing up old tile..put up plenty of plastic (we had moved all furniture,dishes, kitchen materials from main rooms into 3 bedrooms even used boxes to store items to prevent the dust from getting to dishes etc.) Their crews worked diligently and consistently unless there was a wait for an item. Our granite was measured by the supplier, delivered on time, and perfectly placed. The cabinet doors and drawer fronts were beautiful and almost perfect. The one door and one drawer that were problematic were removed and replaced as soon as possible. The faucet was installed and there are no leaks. The microwave fits beautifully above the stove. (They had to replace that cabinet above the stove with a shorter one to place the microwave.) We are very pleased with the work and feel the job was done properly. All contact was through Jody in the office who was wonderful, helpful, and efficient. The supervisors were here often and if there were questions or things we needed changed or fixed...they were here to help. We originally wanted tile throughout the house but when that was not feasible, it was their suggestion to go with engineered hardwood flooring (not laminated or the ultra expensive regular hardwood which would have broken our budget.)

I had a very bad experience with them. I spent around $7000 on them. There was major water damage in my ceiling and in several rooms of my house. Everything was in terrible condition. They had given me an estimate, which was looked at as a contract. However, they didn?t get things approved through the insurance that were really important to me. It was a difficult situation. They just dragged on. They didn?t even start work until four months after I had signed in with them. I was living in terrible conditions till then. They ordered the wrong cabinets; the cabinets were too small and they were not made of wood. I had a lot of problems with this company. They weren?t responsive. My health was on the line living in the house which was damaged. I got very sick from the mold and the flooding. I am still not feeling very well. They did a shoddy job and walked out of the job. They didn?t even come back to measure the cabinets. They didn?t show up a few times. I tried talking to them, but the owner wasn?t responsive. They didn?t complete the work. It is an awful situation. I will not use this company again in the future.

They show up everyday and on time. They are very accommodating. Their workmanship is exceptional. They are very detailed with their jobs.

They have always continued service and friendship after the work was done. He has great integrity and has morals. Anything I've had to do, I've gone to him. He's always been very responsive to my needs. His name is Bob Jones and he's an excellent guy.