J-TECH MECHANICAL
About us
We offer financing through Wells Fargo
Business highlights
Services we offer
HVAC services commercial and residential
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 100% | ||
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"Thank you [Member Name Removed] for the review."
"Hello [Member Name Removed], you must be mistaken so let me kindly remind you of why you were denied service... when being notified the technician was running behind, but on his way, you said the following "The fact that the technician has to go into attics at other house calls has nothing to do with my appointment. Which was scheduled between 1-5. I do hate that he does have to be in 140 degrees in attics but I didn't choose his profession" 5:29 PM. Understandably, you were upset with us running late, however, we did notify you and you did not like that. After the owner spoke with you privately on the phone you decided to send messages talking about his private area. "Guess what Joey you piece of s* I have an ac guy coming to fix my ac now. So I will be reporting you to the BBB ALSO DOING A REVIEW online and CANCELING AHS!! I guess you have a small p* issue so if a woman talks down to you. You loose your temper and cancel appointments. Maybe try surgery and anger management" 7:10 PM. Unfortunately for you, I do not think the owner had the anger issues here. Without referring to the other reviews you berated us on, on top of commenting on the sexuality of the workers here, we find it reasonable we did not service you... So with that being said have a blessed day and I hope you are not this inappropriate with the special needs children you work with."
"[Member Name Removed], Thank you for your review. Please let us know if we can help in the future. Have a great day."
"Thank you for the review."
All I want from j tech is my $70 refunded.
I received a call from the technician at 10:45 and by 11:05 he had arrived to diagnose the problem. The technician (James Taylor) was professionally dressed and asked me to describe the problem in detail. We went to the outside unit and he promptly diagnosed a bad connection on a capacitor wire that had become hot and caused the wire to fail. Instead of just replacing the connection, the technician took the extra step to replace the wire in its entirety and thoroughly inspect all other wires and the contactor for additional damage/issues.
Upon reassembling the unit and starting the compressor, the fan presented a grinding sound. The technician then disassembled the unit once again, tested the motor and determined it too needed to be replaced. He then replaced the fan motor from available parts on his truck and replaced the associated capacitor. Finally he tested all voltages and the compressor capacitor and reassembled the unit again. He then proceeded to check all pressures and noted a slightly low Freon condition. He then added the recommended amount of Freon and went inside to check the operation of the system.
I found the Technician to be friendly, professional, knowledgeable and extremely thorough. I was impressed that his company provided an amply supplied inventory of parts on his service truck which made the service call both quick and efficient.
My AC system is 31 years old. Most technicians would have tried to just sell me a new system (and many have), but James and JTech Mechanical did me right. They fixed what needed to be fixed and did it at a fair price and were extremely responsive in responding to my service call.
I know that service companies that perform service for insurance providers like American Home Shield do so at a very deeply discounted rate, but James treated me like one of his VIP customers and not like a low profit margin insurance work order.
I have had five separate service providers work on my AC system over the past few years. I have to say that JTech Mechanical was the best and I would definitely call them again to service my AC system when the need arises.
"Thank you so much for the review. We appreciate your kind words and look forward to servicing you in the future."
In any case, I now have a hole in my cealing becasue of water leaking that could have been stopped if the technician had simply done a little better inspection. I managed to fix the issue in about 5 minutes after about a month of waiting on the company to come replace the pan. To this day, I have not had a single drop of water from the unit, which proves it was simply a matter of cleaning the opeing to the drain line and not a rusted out pan or improper install.
"On August 12th our technician ran the call at [member name removed] house. The diagnosis was a water leak in the attic, coil drain clogged and water overflowed into the plenum. The suggestion was that the customer needed a plenum, drain pan and float switch. The technician did blow out the drain. The work was called in to 210 and it was determined what 210 would cover and would not. Originally they were to supply the drain pan. Because of the coil style they couldn't find one so if we were contracted to do the work we would have it made. Our phone calls with [member name removed] seemed as if he wanted the work done however the owner of Jtech never got an acceptance of charges from the warranty company so he never approved the pan to be built. We do not know if [member name removed] was advised of the charges but we turned them in.That then becomes the warranty company's responsibility. When we called to verify this we found out that in fact he did not ever accept charges and all of the people that he talked to at the warranty company never read the notes to that fact. We were never going to just replace the pan only. We would do all of the work or none at all. It is our responsibility and if we do it half way and there was further damage, we would be responsible for it. I cant comment on it only being a calcium deposit that was causing the problem because I wasn't there and I didn't see it. Bottom line is...[member name removed] never accepted the non covered charges and the owner of the company never got an acceptance email so he never approved the pan to be built. There may have been a communication breakdown in if the pan was being built or not but for the owner of J-Tech who makes the decisions there was never any doubt that unless the customer accepted the charges for the work to be done the pan was not going to be built."
Licensing
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FAQ
Contact Information
19015 Forest Ridge Dr, Magnolia, TX 77355
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