Legacy Lifts LLC

We started talking to and working with Coastline/Legacy lifts around late April to early May. We are very happy with the lift once it was finally installed and the installers. The installers Bobby and another very nice gentleman were wonderful. Becca the office manager was also a delight to work with. During the time we've been working with this company Tony Grounds, Becca and Bobby have returned calls answered questions are always polite and professional. But you knew there was a but coming Brad Barrett "the man in charge" is a totally different story. He has never returned a call. The lousy ratings for responsiveness and professionalism are for Brad Barrett. We are still waiting for an issue to be resolved I called and left yet another message today 8/6/2015 at 1:37pm which I feel sure he will not return but will have one of the nice people we've been dealing with call back with yet another failed attempt to resolve the problem.8/10/2015 Have tried to reach Coastline/ Legacy lifts 3 more times with still no response. I'll keep trying since they are now on speed dial. Now NO ONE is returning our calls. I will also start trying their email. One of the questions was would you use this provider again I answered YES if they would ever return our calls.