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Approved Pro
Approved Pro

ServiceMaster Restoration

About us

ServiceMaster Restoration by Empire is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

Business highlights

Se habla espanol
Emergency services offered
18 years of experience

Services we offer

Commercial /Residential Restoration - Water, Fire, Smoke, Odor, and Trauma Cleanups, Commercial/Residential Additions - Structural , Commercial/Residential Remodeling - Bathroom, Kitchen, Upgrades

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%
Showing 1-12 of 12 reviews
Wanda G.
Mar 2022
5.0
Yes, I recommend this pro
Excellent on both services and quality of work! We were so impressed at the response time after we called them for help. The disaster at our home as a result of a bursted pipe was overwhelming. Thanks to Servicemaster they completely re-moved our stress and all we had to do was get out of their way and Let the professionals do their job. They treated our home as if it was their own. The quality of the work is outstanding. The project manager overseeing the project made sure that everything was restored at the highest standard. We Appreciated how they worked day and night to restore home. They communicated with us every step of the way during the construction. I highly recommend their services and rest assured you can have all the confidence in their work.

Tim G.
Feb 2022
5.0
Yes, I recommend this pro
Great job

Alfredo R.
Feb 2022
5.0
Everything excellent, no complaints. My house looks like new!!

David N.
Jan 2021
0.5
$12,000
My wife and I work full-time so we were not able to supervise their work. Once they completed their work we realized things were not cleaned appropriately, ceiling fans were full of dust as if they were not touched. The wall where we had fire damage still had smoke damage that I was able to wipe off with a damp cloth. Honestly, for the price they charged our insurance company, I could have hired a couple of cleaning ladies and have the job done at a fraction of the cost.

Orlando P.
Jan 2021
5.0
Yes, I recommend this pro
Service master is very professional great customer service out standing for details that's way I lhighly recommend. I beyond blessed to have them and are like family to me. Thank you I recommend everyone service master they will be a blessing in your life too...

Sandra O.
Jan 2021
5.0
Yes, I recommend this pro
Good customer service.

Lisa P.
Aug 2020
1.0
$4,500
They do not care about customer service and are very expensive. Alejandra at ServiceMaster by Empire made a very stressful situation worse. Hire a group that cares and charges a reasonable price like Rainbow International of Brownsville. Rainbow provided carpet service for me after the water damage and Mayta and the other owners were wonderful.

Randall N.
Aug 2019
4.5
Yes, I recommend this pro
This is a good group of people. They are there when needed. I will give more info as the project goes along. But so far - good job.

Sherry P.
May 2019
5.0
Yes, I recommend this pro
$16,000
I highly recommend this Company. They do an excellent job, they are very clean and keep their word on time frame. I had an accident in my garage with my car it went straight through the wall into the master bathroom. They completed all damage that was done in 2 weeks. If you have any questions they come as soon as possible, and fix the problem.

Carol M.
Apr 2019
5.0
Yes, I recommend this pro
$2,844
Mr. Chimely was very detailed and had some recommendations I hadn't thought about but which I did incorporate into the project. He was thorough and often worked extra late to finish things to his satisfaction (and mine). He did a few extra things that I requested that were not in the original contract at no extra charge. He is now going to also do my guest bath.

Ronda G.
Mar 2019
5.0
Yes, I recommend this pro

Bob F.
Mar 2019
5.0
Yes, I recommend this pro

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

ServiceMaster Restoration is currently rated 4.3 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

ServiceMaster Restoration accepts the following forms of payment: CreditCard

No, ServiceMaster Restoration does not offer free project estimates.

No, ServiceMaster Restoration does not offer eco-friendly accreditations.

No, ServiceMaster Restoration does not offer a senior discount.

Yes, ServiceMaster Restoration offers emergency services.

No, ServiceMaster Restoration does not offer warranties.