Carpet Tech
About us
Carpet Tech has a strong reputation for service, quality, and expertise. As a family-owned and operated floorcare and restoration business, they are committed to providing personalized attention and excellent customer service to commercial and residential clients across the Concho Valley. Carpet Tech uses professional truck-mounted equipment and IICRC-approved cleaning methods to ensure your floors, carpets, furniture, and air ducts are clean and well-maintained. Our 24/7 flood and fire restoration team is always on call and can be on site quickly to begin cleaning up from plumbing issues, burst pipes, or natural disasters.
Business highlights
Emergency services offered
31 years of experience
Services we offer
Commercial cleaning, RV & boat., air duct & vent, auto, concrete staining, decorative concrete, drapes, granite, grout, marble, mattress, odor, refinishing of carpet, remodeling, repairs, rugs, stains, stone, tile, upholstery, upholstery, water & fire damage restoration, wood floor
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8136 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 4% | ||
| 2% | ||
| 0% | ||
| 3% |
Showing 1-25 of 136 reviews
Jeremy B.
Jul 2022
I called on multiple occasions and left many voicemails and was unable to ever receive a call back to get a copy of the invoice. Job was done decent.
Danni H.
Apr 2018
Would hire again
Joe S.
Sep 2017
unknown
Response from Carpet Tech
"Thank you!!"
Jean P.
Sep 2017
fine, smell was removed, stains lightened, fresher, appears cleaner.
Response from Carpet Tech
"Hi! We are sorry you did not have an A+ experience with us. What can we do next time to better serve you?"
J S.
Aug 2017
They were incredible!! The young men were on time and very professional. My carpets look brand new and smell like it too!!! I used them at the recommendation of a friend and I'm so glad I did!
Response from Carpet Tech
"Thanks so much for the wonderful review!"
Bettie T.
Jun 2017
Everthing went well.
Response from Carpet Tech
"Thanks for the great review [Member Name Removed]!"
Dianne M.
Feb 2017
They're really good people. I enjoy them whenever they are in our home. They're always very nice people. They did what they were supposed to do and they did a really good job.
Response from Carpet Tech
"Thank you for the great review!"
Mollie M.
Aug 2016
They were fantastic! Marshall was prompt and extremely efficient. The rugs look like new again. I will definitely use them again. While here, they also did an estimate to strip and polish my wood floors.
Bonna B.
Jul 2016
unknown
Jamie S.
Feb 2016
Cleaned carpet in cleaned, moved what furniture was possible, very professional, carpet still looks good, no spots coming back through
Response from Carpet Tech
"[Member Name Removed], thank you for your review! We take pride in taking care of our customers and their homes. We are glad that we could help you get your carpets cleaned up!"
Dorothy F.
Feb 2016
unknown
Response from Carpet Tech
"Thank you for the review [Member Name Removed]! We take pride in taking care of our customers everyday and your review shows us that we are on the right path! We look forward to doing business again with you in the future!"
Gregory L.
Feb 2016
unknown
Response from Carpet Tech
"Thank you for the kind review! We know that those situations can be frustrating and we work hard to make sure that your home is back in its normal state! Your review is the best kind of assurance that we can get! We look forward to serving you again in the future, hopefully not for a flood next time!!"
Karran W.
Jan 2016
unknown
Response from Carpet Tech
"[Member Name Removed], we are so very sorry about the miscommunication on the estimate and the equipment charges. We would love to be able to fix this in any way possible and we would love to gain your business back. Once again, we are so very sorry for what happened and the miscommunication and we hope that we can earn your business again."
Margaret L.
Jan 2016
unknown
Lakeisha M.
Jan 2016
unknown
Terry F.
Dec 2015
unknown
Response from Carpet Tech
"[Member Name Removed], we are so very sorry for the miscommunication on our part. We will work hard to make sure that this does not happen again. We are so happy you were pleased with the service that was provided to you and we look forward to being able to serve you again!"
K K.
Nov 2015
unknown
Alice D.
Nov 2015
unknown
Response from Carpet Tech
"Thank you for your kind words! We are so pleased that we were able to bring out the beauty that was below your carpet! We look forward to the opportunity to serve you again in the future."
Jeff D.
Oct 2015
unknown
Response from Carpet Tech
"Thank you for the review. We are happy that we were able to help give you a cleaner and safer home, and we look forward to the opportunity to serve you again soon."
Christine F.
Sep 2015
They were on time, in and out in no time, the job they did was fabulous and they were very professional. I will use them again!
Response from Carpet Tech
"We LOVE receiving reviews like yours - thank you SO much for your kind words! We take pride in our work and in our professional and courteous technicians. Thank you again for sharing your experience! We are looking forward to serving you again in the future!"
Bret A.
Jul 2015
.
Response from Carpet Tech
"Thank you for speaking so highly of us! We always strive for 100% customer satisfaction, so please do not hesitate to call and have us come out to re-clean if the stains begin to resurface. Again, thank you for the kind words and hope to serve you again in the future!"
Dara J.
Jul 2015
They were amazing! They help us sold the house within a week. They did a great job!
Response from Carpet Tech
"Thank you so much for your kind words! We are so glad to hear you are satisfied with the work of our wood floor technicians. We truly hope to have the opportunity of serving you in the future! Thank you again!"
Elizabeth G.
Jul 2015
unknown
Response from Carpet Tech
"Thank you for taking the time to leave us this review - we are always striving for 100% customer satisfaction! Our technicians are trained to properly use our truck-mounted hot water extraction equipment and take the extra steps to ensure no damage is done and that your carpets are cleaned as thoroughly as possible. We hope to have an opportunity to serve you again!"
Sheryl M.
Jun 2015
unknown
Response from Carpet Tech
"Thank you for taking your time to leave us a review. We stand behind our service and provide a 100% customer satisfaction guarantee. If you have a stain that has resurfaced, PLEASE do not hesitate to call and have our technicians re-clean your floor. Thank you again, we look forward to the opportunity of serving you in the future."
Angie T.
Jun 2015
unknown
Response from Carpet Tech
"Thank you for leaving us a positive review! We strive for 100% customer satisfaction and are happy to hear that you felt our service was excellent. We look forward to a chance to serve you again in the future!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Carpet Tech is currently rated 4.8 overall out of 5.
Carpet Tech accepts the following forms of payment: CreditCard
Yes, Carpet Tech offers free project estimates.
No, Carpet Tech does not offer eco-friendly accreditations.
No, Carpet Tech does not offer a senior discount.
Yes, Carpet Tech offers emergency services.
No, Carpet Tech does not offer warranties.