All Seasons Window & Door MFG Inc

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They were great. They did much better than I had anticipated. They did way above and beyond.

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The man that I dealt with was very knowlegable of the product.  Good to do business with.

First of all, we liked their product, and then their installation team was excellent. I would tell others that they are really worth considering if you have to have your windows replaced.

This was the most unorganized, unprofessional, overpriced place of business I have ever dealt with. I will just start with this folks they didn't even know that they had a 10% off coupon posted here on Angie's List. Day 1 they were 1 hour late getting to the home for measurements and quotes. They gave us the run around with pricing and made us feel like we got a good deal with all of the hidden costs on the initial paperwork. They said they would call for final measurements within a week but no one called, we had to call them after a week. They said they would call to confirm dates of installation but they were 2 weeks past what they originally said and we had to call them to even find that out at last minute. When they came to do the job they worked half a day and came back the next day to work another half a day. Looking over the install a screen was ripped, a notch chipped out of a frame of a window, the latch on the front door had large scrapes on it, the other door had a quarter size dent that they partially putty to cover up before installation and outer exposed brick was broken off in chunks during installation. They took pictures telling us they would be back to make corrections but did not give us any type of time frame. We paid in full in the hopes that someone would call and come back to fix this. But after a week of waiting, we called. We were told that the person to speak with was on lunch and they would have them call us back when they returned but no one called. Two days later we called back for answers and we were told that Oh yes things had been corrected at All Seasons but the other person for scheduling to speak with was at lunch, so we agreed to call back in two hours for information on when they would be out. They called us back before then and set a date for corrections for that Friday. The day of corrections on that Friday we waited around till 3:00 in the afternoon but no one showed up. So we called to see why they didn't show up and they said oh sorry we were going to call and let you know we won't make it there till Monday. So Monday came and they called that morning and said oh sorry again we won't make it till Tuesday. So Tuesday came and they were there less than an hour and they fixed the ripped screen and fixed the chip on the window frame. They said sorry but there is nothing we can do about quarter sized dent in the door and scrapes on the latch so that was it,they drove away. So now I guess we will need to buy some putty and paint and fix this ourselves. If we had it to do over, then we would of course hire a professional and not these guys!

good

At first we were very satisfied with our interactions with All Seasons.  It took several visits to actually get our information and quotes correct, and in the end they tacked on a lead fee for every opening (if you go with a larger company there is just a lead fee for the job and is MUCH less).  Our windows were ordered and arrived in a timely manner and the two installers were very fast.  Their first day was delayed due to rain and they continued to work through the week.  Our problems began after installation.  There was evidently a manufacturering error that occured in EVERY window and our windows had several millimeters of open space to the outside between the two pieces of glass.  I understand that windows need breathing room for expansion with weather, but those areas are usually covered with a sort of weather guard, not left to the elements.  They continued to insist that it was normal, until finally actually coming out to look for themselves and then admitting it was not right.  They then just "fixed" the problem with liquid PVC.  We had also ordered replacement doors for our home as well.  Two sets came in on time, but the third door they took their sweet time with (it was a custom size, so I understand that it takes longer to start with).  We placed the order for the door in October (after asking for a contract for several weeks but then waiting until the issue was resolved with the windows) and it was not installed until JANUARY.  The door came in in November and as they were boring the hole for the knobs they messed up and put a hole through the door that couldn't be repaired.  They treated this like it was our fault and wouldn't bend in any fashion over price or installation.  They made it seem like they were doing us a favor by reordering a door that THEY messed up before it even came near our home, and they didn't charge us freight on the new door (they charged us for the original door).  In the end we spoke to several people higher in management and came away completely unsatisfied.  I wasn't looking for a discount, except on the door they messed up (since it put me out of a new door for THREE MONTHS and my door would not lock - the whole reason we needed a new door so desperately) and they treated us like they could've done without our business. 

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The workmen arrived on time and immediately started to work and never stopped until the job was finished. One window was taken out at a time and replaced. The workers made sure that they thourghly cleaned up after EACH window. All the proper tools and supplies necessary to do a perfect job were used. After each installation the workers made sure the window was clean before moving to the next window. I expected to find broken pieces of glass to have to clean up after they left but have never found any. It was very apparent that this is a company with highly qualified workers who take pride in ajob well done.

They came out.  I live in a fairly nice home that is almost $300,000.00.  The windows are aluminum.  Even though they are thermal-paned and sealed windows, aluminum transmits a lot of heat and a lot of cold.  I started looking around for somebody that would do a good job for a good price.  These people were excellent.  I also dealt with another window company that came out and gave me a price in the fall.  I called them in the spring.  I called them and they didn't make the appointment.  I called them about three times.  I went looking for somebody who would keep an appointment so I went to All Seasons and they did a really good job of installation.  I could not be happier with the windows that I have.  I have the two 6 foot x 6 foot windows in my kitchen area.  During the summer months you could feel a 5 degree difference in heat in those rooms.  The windows that I have are vinyl windows.  They are low-E glass argon filled windows, all the bells and whistles for a window.  They are excellent.  I can tell a huge difference in my room temperatures.  With the three large windows replaced in the house, I could not be happier.  I would use them again the future if I needed to.