Description of Work: Paid $75.00 diagnostic fee for cause of 32" Polariod picture blackouts. Problem was identified as the powerpanel (main board) with a repair cost of $400.00. Not worth the price of repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
SHIRLEY Z.
11/2006
1.0
tv repair
 + -1 more
My $2000.00 Sony TV is now in my garage. I also called Sony because they recommended Rucker's. They said I should have checked him out before I called him.
Description of Work: I was told by a Sony representative to go to Rucker's. They would fix my TV for free because of a semi-recalled they had on my TV model. Rucker's picked it up and told me it would take 3 DAYS to fix. They kept it for 3 WEEKS, and in the end, Rucker's claim that what was wrong with my TV had nothing to do with the recall and that they could fix it for 233.00, so I said OK. He returned my TV, and the bill was for 250.00. I called Rucker's. I told him, he quoted me 233.00 with tax and all. He said then pay the 233.00, but I will not honor the warranty that comes with the repair. I paid 250.00. The TV started giving me the exact same problems again two weeks later. I called Rucker's, and he said it was probably something different then what he originally thought and that would be another 300.00. I told him what about the warranty. He said that warranty was only for the part he replaced. I told him that was not fair, I shouldn't have to pay for what you thought. He said ''TOO BAD!!!!''
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$250
03/2005
4.0
tv repair
 + -1 more
THEY DID THEIR JOB WELL. THE COST WAS HIGH FOR JUST THE DRIVE OVER, SINCE WE DIDN'T SEE ANY FURTHER RESULTS. THEY WERE VERY PROFESSIONAL AND PLEASANT TO HAVE AROUND, JUST A LITTLE TO COSTLY.
Description of Work: THEY JUST DID A SERVICE CALL. OUR TV WASN'T WORKING AND SO I CALLED THE COMPANY AND THEY CAME AND CHECKED IT OUT. FOUND OUT IT WOULD BE TO EXPENSIVE TO FIX IT AND SO WE ENDED OUR BUSINESS WITH THEM THERE.
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Service Categories
TV Repair
FAQ
RUCKER'S RADIO & T V is currently rated 3.3 overall out of 5.
No, RUCKER'S RADIO & T V does not offer free project estimates.
No, RUCKER'S RADIO & T V does not offer eco-friendly accreditations.
No, RUCKER'S RADIO & T V does not offer a senior discount.
No, RUCKER'S RADIO & T V does not offer emergency services.
No, RUCKER'S RADIO & T V does not offer warranties.