DFW Appliance Service LLC

We have had two jobs done by this company and with the same technician. (Washing machine and dishwasher) He was great! On time. Friendly. Knew what he was doing. Explained to us what was wrong, ordered the necessary parts, completed the work and told us if we had any issues to get back in touch. The company is easy to work with and quickly responds to requests. A real breath of fresh air and so appreciated to find people who have pride in their work and have skills to do a job correctly. Thanks!

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Prompt courteous and knowledgeable. Highly recommend

He had really bad attitude and also he did not give me a correct diagnosis. Stated my washer was leaking because of a overload but the next day it was still leaking but not as much . so I waited another day and washed another load and still leaking and it stop working completely. I called him and the first thing he said that I would have to pay another service fee . Should not have to pay for another service fee when he was just here and didnâ  t find anything wrong but it just stop working . I paid for a service that I feel did not receive. . Sad

Excellent work and follow-thru to repair my washer!

n/a

fast, efficient and friendly.

My washer was sick. The two guys were like doctors. Very fast and efficient with the evaluation. I had to order a part it will be in three days. I am a happy customer! ( Russ and his helper)

They were very professional in all aspects. They provided me with the problem and told me whatâ s the fix

Prompt, professional and keep me updated on arrival.

Great service!

They were super polite and responsive. Everything about pricing and labor was upfront. They had to order parts for us, but everything came in a few days later and was installed promptly.

Rus was prompt and clear on fixing my dishwasher. Will use them again in the future.

Service was fast and very professional. Highly recommended.

Prompt to respond. Couteous.

The serviceman was well informed as to what needed to be done, and he went right to work on it.

They were prompt to respond and provided same day service. Rush ordered the parts at our request and made repairs one day earlier than promised.

They responded super quick and gave a clear assessment of the problem, located a vendor with the part to order, and offered to waive the diagnostic fee. The only thing I didn’t like was they arrived almost an hour early, which could’ve been an issue if I wasn’t nearby, and the part was overpriced. I ultimately decided against the repair but I plan to call them first if I need help in the future.

Very quick diagnosis and problem resolved.

They are great to corresponding on time so I don't have to worry. Everything looks good so far!

Professional and quick to diagnose and fix the problem!

Didn’t have the part at the moment but has been quick so far and painless so far. I imagine the repair in a few days will also be quick and painless. Definitely recommend.

Happy to have someone trustworthy for future needs.

Russell and his team were punctual and professional, highly recommended!