American Home Services

Asked for someone to repair my toilet that was leaking and the toilet tank was not filling enough to completely flush the toilet. That was on July 30, 2025. As of August 4, 2025, American Home Service had not contacted with a plumber to repair my toilet. Additionally, American Home Service charged me twice for my $125.00 deductible. Called multiple times to ask for a refund, representative told me that they would credit my account. Representative could not speak the English language clearly. Called today and again asked to speak to a supervisor, after more than 12 times of asking to speak to a supervisor, the representative would not transfer me to a supervisor, kept wanting me to tell her what the problem was. I finally told her that if I was not transferred to a supervisor in five (5) minutes I would start using the internet to start telling people to go elsewhere and not use American Home Service. I will additionally file a complaint with the Better Business.

.

When I've called them, they have come out or sent somebody out and they've done a great job. I've absolutely had no problems with them whatsoever. I have a warranty with them so I pay 30 something dollars a month with a deductible of $35 anytime I call.

They were one of two companies suggested by Frigidaire. They returned my initial call promptly, and were able to come out for the service call within a day or so. Because parts were needed, they returned a week later with the parts and promptly did the repair. Excellent job overall. Very professional. I will use them in future.

It was under warranty repair and they were recommended by the manufacturer. They did an excellent job. They were very courteous, timely and professional. They make their appointments well and I will use them in future.