"Hi [Member Name Removed] – Thank you for taking the time to provide your feedback. We are sorry to hear that you were not satisfied with your recent interactions with our company. As a small business we take cancellations very seriously. For this same reason, we are very upfront with new customers from the onset of our services when we feel that the services we provide will not be of benefit to a lawn in certain conditions. Again, we are sorry that you were not satisfied with your experience, and I will certainly use this feedback to continue improving our service for other customers."

"Thank you for the kind words and great review! -Felisha"

"We are sorry to hear that you were not satisfied with your experience with Weedex. It is our goal to offer the highest-quality services and customer experience possible. Being a locally owned business, customer relationships are very important to us. When starting services on any lawn, it is our goal is to establish a partnership with our customers to help them achieve the lawn they desire. Unfortunately, many people begin services with the preconceived idea that Weedex will be able to immediately provide them with a beautiful lawn with no involvement from the customer themselves. While our services are essential, we are the smallest component of the process. Through the progression of our 8 annual applications, we commit to educating the customer on the importance of certain cultural practices such as mowing, irrigation, and cultivation. We would love the chance to hear more about your experience so that even if we are unable to mend the relationship with you personally, we can use it as valuable feedback to ensure better customer experiences in the future. -Felisha"

"Thank you for the outstanding review! - Felisha"

"We're so glad to hear that you're happy with our services! Thank you for the great review."

"We love getting reviews like this! Thank you for the outstanding review. -Felisha"

"Thank you for the kind words and outstanding review! We sincerely love our customers and take pride in treating lawns as if they were our own. -Felisha"

"Thank you for the great review! -Felisha"

"Thank you for the great review! -Felisha"

"Thank you for the kind words and outstanding review! -Felisha"

"Thanks for using our service. Make sure and let us know if you need anything."

"I do apologize for that but do to increasing labor costs your margins are very small. Somewhere between $30 and $40 annual profit so unfortunately we are unable to come out at no charge. I do apologize and hope you are able to find what you need."