The Tub Doctor repaired a chip in the finish of the bathtub and applied a non -slip finish to the tub floor. In addition, he put a new finish on the inside and outside of the bathtub. He also did some caulking at the base of the backsplash.
Description of Work: The Tub Doctor refinished my bathtub. Three months later, the finish that had been adequately cured and dried was peeling off in 3 of the tub corners This tub is in a guest bath so it does not receive weekly or even monthly use. I called Leo to inform him of the peeling paint and requested that he redo/or repair the finish within two weeks. Despite several phone calls and texts, I did not hear from him until 8 days later. He stated he could come to my house for the project 4 days later. On the day before he was to return, I confirmed with him the date and time. He replied he would be there. The morning he was to come, he sent me a text that his phone was malfunctioning and he needed to go by the T-Mobile store to determine the cause of the malfunctioning. Currently, it is the afternoon of the day he was to come for the bathtub redo and he is still not here. I have not heard anything from him. The pro was courteous and timely when he arrived to begin the project. However, his technique or his product is below standards since it is already peeling. This is after only 3 months.
Rating Category
Rating out of 5
quality
1.0
$455
Hoy P.
06/2011
3.0
bathtub refinishing
 + -1 more
Since then I have tried to contact them to get them to come back out. I haven't had any luck getting him to come back out to fix the job.
Description of Work: I have a older bath tub. The bottom of the inside was losing its finished. He came in and refinished it. Since then there are a couple spots that have come up and back to the original state. What he put on did not ad hear to the old finish.
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Service Categories
Bathtub Restoration,
Countertops and Backsplashes,
Ceramic Tile,
Cabinet Making
FAQ
Tub Doctor is currently rated 2.5 overall out of 5.
No, Tub Doctor does not offer free project estimates.
No, Tub Doctor does not offer eco-friendly accreditations.
No, Tub Doctor does not offer a senior discount.
No, Tub Doctor does not offer emergency services.
No, Tub Doctor does not offer warranties.
Tub Doctor offers the following services: Refinishing of bathtub, counter top, ceramic tile & kitchen cabinet.