TLC CARPET CLEANING, INC.

They arrived within the time frame offered. Able to give me a quote immediately and performed services up to my expectations in terms of quality. They finish the work in one and a half hour, did everything up to my expectations in a reasonable price.

GREAT AND WONDERFUL JOB

It went great

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They are really good. The price was very reasonable. Easy to work with.

We did have them come for carpet cleaning and we were pretty satisfied with them too. It was one guy and he was very professional what I like is most guys would come and clean your carpet they want to upgrade everything they try to sell you something they would say oh you need this or that you end up paying twice as much because they recommend as these other stuff and he just came and he did exactly what I want him to do he didn't try to sell me anything more than what I wanted, it was nice and clean when he left and I didn't end up paying anymore then what I was promised over the phone.

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They were on time, pleasant and did what they said they would do for the cost they quoted.

Did a great job.

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I was very pleased with my experience with TLC.  I was frantic to find someone to come out same day to clean up carpet stains left by our dog and to remove the odor.  Our dog had gotten into something that did not agree with her tummy and left us quite a mess on our carpet.  TLC was extremely responsive and said they could send someone out same day between 12-2pm.  The technician arrived shortly after noon and immediately got to work.  I also liked the fact that when I called and when the technician came they both informed me that there is no guarantee of pet stains coming out 100% and that they could reappear.  They wanted to be honest with me of this fact since many companies will not tell you this.  After about 20-30 minutes I was asked to check the location and whether I was satisfied.  The stains were gone and the smell was gone!  I was very pleased with the service, the professionalism of the technician, and the price.  I would definitely use them again!

So in short, what I called TLC for and needed done was not completed and another problem was created. I did make contact in hopes it could be resolved and he wanted me to pay him again.  I think that is the goal of this struggling company to create more work and trap the consumer.

One spot wicked back so I called and they came back out. Carpets look great. Using them for many years.

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They did a great job just like the other times.

They arrived on time and it took them much longer than expected.  It took them 2 or 3 hours more than expected.  They were very professional and kind.

Great service and follow up.

This was a great experience!  Paul Freeman came out to inspect before scheduling an appointment so that they could provide an accurate estimate.  Service was extremely professional and thorough.

I was very happy with this service. The technician was excellent , professional, expertienced and very pleasant to talk with during the service. He listen to my concerns and explained solusions

The technician Joe was very conscientious. Cleaned about 1700 sf of carpet and stairs, stretched to remove waves, bubbles. Looks  better than  we hoped.  For the amount and quality of work, price was reasonable. 

It was excellent.

Went perfect. ?Very professional, polite, punctual and informative.

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