Tims Window Tinting Inc
About us
Tim’s Window Tinting, Inc. has been serving Dallas Texas since 1989. Our personalized service before, during and after your installation is second to none. We provide commercial window tinting, home window tinting, commercial glass tinting, and more! Your satisfaction is our most important priority. We will educate you about window film/ tint so you can make an informed decision and the best choice for your home or office. We carry a full selection of sun control (Night Vision & Prestige), security (3M Ultra) and decorative films (Fasara). Additional Service Areas: Southlake, Grapevine & Euless
Business highlights
Services we offer
Residential & commercial window film, anti graffiti film, commercial glass tinting, commercial security film, decorative window film, residential & commercial window tinting, residential security film, safety/security window film, null
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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90% | ||
0% | ||
5% | ||
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5% |
"At Tim’s Window Tinting we appreciate any and all customer feedback. From the rating the customer gave us we can see that they believe there is room for improvement and we have taken the time to reflect on that. Two days after their install, the homeowners notified us that they had 1 of their alarm sensors repaired and they were sending us the bill. They believed that the unit was damaged during their window film install 2 days prior. We were surprised to learn of any damage at their home because the customer left the “Comments” section blank on the invoice, authorized a credit card charge, and signed and printed her name at the bottom of the same invoice. As part of procedure, we took the opportunity to speak with our employees and question them about what may have taken place during the install. We are sorry if the homeowner's took that as a sign of mistrust or discourtesy. We value all of our customers (new and returning) and their time. Within 48 hours of receiving the invoice from the alarm company, we issued a refund check for the full amount and called the customer to inform her that the check was in the mail. We were taken aback to receive a “Charge Dispute” on April 24, 2 days after we spoke with the customer's and told them we were sending a refund. At No time did the [removed member name] inform us they were disputing the credit charge or that they were in any way dissatisfied with the Window Film itself. We have filmed all of the windows in this customer's home over a 6 year period, at roughly $4,500 total, and it is regrettable that they do not want to continue their relationship with us. We have been in business for 23 years and we take pride in being one of the top 3M dealers in the country. We are sorry to learn that the Homeowner's were so disappointed with our service. We want potential customers and this Homeowner know we will continue to strive for complete customer satisfaction in all aspects of our work."
"Thank you! We appreciate your review [member name removed]! We are glad to hear that you are enjoying your 3M Window Film. Should you want to film any more windows, or if you have Any questions about your window film please do not hesitate to contact our office!"
The installers were professional, courteous, and did a wonderful job. We had all our windows tinted in the 3M film, and the house feels better already. They removed old film from the front windows as well as some homemade and quot;frostingand quot; I had done in the kitchen. The installers worked from the time they arrived until they left, stopping only for lunch. I would absolutely refer Tims to anyone needing a quality tint job!
Licensing
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