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Design Floors Inc

Flooring, Hardwood Flooring Service, Carpet Installation,

About us

Design Floors is your local, family-owned and operated flooring design center since 2008 for all your flooring needs. We offer the best prices and value to our customers in all types of flooring along with their install: carpet, solid wood, solid wood refinishing, engineered wood, laminate, tile, natural stone, waterproof flooring (WPC, SPC) , granite and quartz counter tops, backsplashes, and custom showers for the Lewisville, Flower Mound, Corinth, Argyle, Highland Village and surrounding areas . Our in-house installers are simply the best. Design Floors does not do repairs at this time. We only install what we sell. Contact us today!

Business highlights

Family owned & operated
17 years of experience

Services we offer

We offer the best prices and value to our customers in all types of flooring along with their install: carpet, solid wood, solid wood refinishing, engineered wood, laminate, tile, natural stone, waterproof flooring (WPC, SPC) , granite and quartz counter tops, backsplashes, and custom showers for the Lewisville, Flower Mound, Corinth, Argyle, Highland Village and surrounding areas . Our in-house installers are simply the best. Design Floors does not do repairs at this time. We only install what

Services we don't offer

Design Floors does not do repairs at this time. We only install what we sell.

Amenities

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-10 of 10 reviews
Jeffrey A.
Nov 2019
1.0
Flooring
Asked for estimate on tile repair. Spent 3 minutes at my house then did not provide quote but instead tried to sell us new floor.
Response from

"Hello Mr [Member Name Removed], Were sorry you feel this way. We sent a manager to do a free estimate to determine if we would be able to do the repair. However, with you needing 9 or more tiles to be replaced and only having 9 tiles this is not enough. in our experience when removing tile it can loosen, or damage other tiles next to the repair area. If we attempted to replace the 9 tiles with only 9 replacement tiles there is a very very good chance we would run short a few tiles because of breakage, Which we explained this to you. You'd expect for us to be responsible and replace the entire floor (at our cost). As a company that is something we just simply cannot take the risk on. Sorry we couldn't help you with your repair. It only took us a few minutes to determine that your repair wasn't something we wanted to take a risk on. But we could help if you wanted to replace the entire floor. We never once tried to push a new floor on you!!!!! Just offered it. So as a small family owned business it really hurts when a customer like you puts a negative review when we haven't done anything wrong!!!!!!! all we did was tell you no. Again sorry we couldn't help you. Design Floors management. Thanks, Design Floors"


Lou B.
Sep 2019
5.0
Flooring, Hardwood Flooring Service
Design Floors just made my dream floors come into reality. After water damage, my hardwood floors had to be replaced in the kitchen and restored in the rest of the house. They are stunning! I cannot thank them enough for the workmanship and professional installation. Every person that was part of this experience was professional and dedicated to making this a smooth and beautiful outcome. I am always hesitant to use a company that I do not know much about, but after reading the reviews on Design Floors I am so thankful this was the company I chose. Our hardwood floors were a hot mess and they are now the showcase of our home. with perfect color staining, intricate matching and a beautiful polish.
Yes, I recommend this pro
$1,200,000
Response from

"Thank you so much for the opportunity to work with you."


Kathleen B.
Dec 2018
5.0
Flooring, Ceramic Tile Service
We had to replace most of the flooring in our home due to water damage. Rholetta was very patient as I went through tons of options. I decided to go with new tile flooring through the living areas, as this was the second flood damage in 5 years. I needed 1000 sf of glue down flooring removed and replaced. The installers were prompt by 8 am every morning. They were always smiling and friendly. This was a hard time for me with so much flooring being replaced I was basically confined to my master bedroom with 2 cats and no kitchen whenever the flooring was waiting to dry. But it was worth it. They took extra care of my home and personal belongings. They cleaned up after themselves every day. The installation itself is perfect. I know I will love this for years to come.
Yes, I recommend this pro
$1,300,000
Response from

"I appreciate you trusting Design Floors with your new flooring. It was a pleasure to help you and hope you get many years of enjoyment from them. Thank you for the positive review! Rholetta-Design Floors"


James A.
Oct 2018
5.0
Flooring, Carpet Installation
2 workers came @10:15am. Before they installed the carpet, I was asked to see if the carpet is the color, I ordered. They were here just about 2 hours.
Yes, I recommend this pro
$100,000
Response from

"Thank you for your review. We hope to see you again in the future. John-Design Floors"


James A.
Jun 2018
5.0
Flooring
It went very well. The 2 workers work very efficient. I’ll hire them again if I decide to do the upstairs.
Yes, I recommend this pro
Response from

"Thank you so much, we are very glad we could help you. John-Design Floors"


Kim H.
May 2018
5.0
Flooring, Ceramic Tile Service
After narrowing our search to four A rated companies on Angie's List , Design Floor's professional, friendly and knowledgable staff made our decision easy. We chose a slate-like porcelain tile for our outdoor verandah floor and are extremely happy with the beautiful appearance as well as the entire installation process. The excellent quality of the the work was top notch from start to finish. Their commitment to customer service was outstanding thru the entire installation and I was impressed with the installers' neatness on the job. I highly recommend them would not hesitate to use them in the future.
Yes, I recommend this pro
Response from

"We appreciate the opportunity to work on your project with you. We are glad we could make everything look the way you had imagined it. Thank you, [Member Name Removed]."


Kyle M.
Mar 2018
5.0
Flooring, Hardwood Flooring Service
Great service and response from John and his team. Floors look great!
Yes, I recommend this pro
Response from

"Thank you for your business, [Member Name Removed]. John-Design Floors"


Elsie C.
Jan 2018
5.0
Flooring, Hardwood Flooring Service
Hardwood Floors did an excellent job. Great quality work and knowledgeable about product.
Yes, I recommend this pro
Response from

"Thank you so much, we are very glad we could help you. Design Floors"


Kathleen B.
Dec 2017
5.0
Flooring, Carpet Installation
Fantastic!
Yes, I recommend this pro
Response from

"Thank you so much for the opportunity to help you with your project. And thank you for your review."


Edward B.
Aug 2017
5.0
Hardwood Flooring Service
They did a good solid job.
Yes, I recommend this pro
Response from

"We really appreciate your business. John-Design Floors"


Karen F.
Aug 2017
5.0
Flooring, Ceramic Tile Service + 2 more
I can not say enough about how good this business is and how much I recommend them. They are reasonably priced, they were responsive to all my VERY MANY questions, punctual, work was done very quickly, excellent craftsmanship, cleaned up after themselves, pleasant and professional, I previously had a very bad experience with Lowes when I had granite and a new back splash installed in my kitchen so I was very wary about who to use to renovate my bathrooms. I started by letting Design Floors do the tile on the floors in my master bathroom. I was so impressed by how well that went that I had them do all the rest of my bathroom renovations. They put new tile on the floors, replaced the baseboards, new counter tops, tiled one shower and tub surround, and converted another shower from a tub/shower combo to a walk in shower. EXCELLENT COMPANY !!!
Yes, I recommend this pro
Response from

"Thank you Mrs. [Member Name Removed] for the great review. We enjoyed working on your projects with you."


Margarita D.
Jul 2017
5.0
Flooring, Hardwood Flooring Service
The whole process was a great experience, from the day we set foot on their showroom to the day the installers finished the installation. The installers were super fast but did an amazing job installing our new engineered wood floors. Would definitely hire again and highly recommend them. You have to understand that I am one picky person that really is a stickler for the details being done correctly and Design Floors really delivered! A++
Yes, I recommend this pro
$480,000
Response from

"Thank you so much, we are very glad we could help you! John-Design Floors"


Sean B.
May 2017
5.0
Flooring, Ceramic Tile Service
Excellent, detailed work, and true craftsmanship! Was not sure if the job would be finished on schedule but no worries it was completed exactly when they said it would happen. This was one of the best tile crews I have ever seen, and the next trade person who came through asked who had done the work- they also noticed the quality workmanship. I would definitely recommend Design Floors and will use them again! (thanks Paul Owen!)
Yes, I recommend this pro
$530,000

Charmaine F.
May 2017
5.0
Flooring, Carpet Installation
Fantastic job.
Yes, I recommend this pro
$400,000

Dana P.
May 2017
5.0
Flooring, Carpet Installation
Excellent work!
Yes, I recommend this pro

Bruce W.
Apr 2017
5.0
Flooring
Went well after the planking finally arrived from the factory,
Yes, I recommend this pro
$750,000

Alan C.
Feb 2017
5.0
Flooring
Design floors (Paul Owens) was great in helping us select tile, get estimate and schedule installation. The installer, Anvir, was extremely competent and helpful, he removed old tile, built out shower wall, and installed with minimal disruption and no mess. I can't say enough about the quality of his work! Their cost was considerably less than other estimate.
Yes, I recommend this pro
$195,300

Jayne T.
Dec 2016
5.0
Flooring, Hardwood Flooring Service + 1 more
Only issue encountered was that carpet installers didn't show up on the day they were scheduled and no one called to tell us they wouldn't make it that day. However, they did their best to make it right and our carpet was installed the next day.
Yes, I recommend this pro
$1,400,000

Cindy P.
Sep 2016
4.0
Flooring
unknown
Yes, I recommend this pro

Janet E.
Jul 2016
5.0
Flooring
unknown
Yes, I recommend this pro
Response from

"Thanks you for choosing Design Floors."


Alicia F.
Jun 2016
5.0
Hardwood Flooring Service, Carpet Installation
We used the Keller location to replace the flooring in our 3000 square foot home.  Judy was very instrumental in assisting us with our choices as we went into the store with almost no idea what we wanted.  The crews all very punctual.   The only problem we had with the crew, and this was by no means a huge issue, was that twice they arrived without the crew lead.  We are not bi-lingual and neither was the crew so it presented a bit of a problem but was easily solved with phone calls.  We also had a problem with the finish on the hardwoods but Design Floors immediately sent people to correct the issue and now we love our floors.  We especially love the tile Judy suggested for the bathrooms and laundry room.  Had it been left to me I probably would have selected something different so we are thankful for her input.  If we had any more flooring to replace I would not hesitate to use them again.
Yes, I recommend this pro
$1,700,000

Barbara L.
Jun 2016
5.0
Flooring
unknown
Yes, I recommend this pro
Response from

"Thank you for choosing DF."


Cm C.
Mar 2016
5.0
Flooring
unknown
Yes, I recommend this pro
$150,000
Response from

"Thank you for your review. We hope to see you again in the future. DF"


Lonnie D.
Feb 2016
5.0
Flooring, Hardwood Flooring Service + 1 more
We purchased 950 square feet of carpeting to replace flooring in 3 bedrooms.  We worked with Mr. Tommy Royal at the Design Floors store in Keller, TX.  We had shopped around and thought we had found what we wanted; however, when we discussed our requirements with Mr. Royal, he listened carefully, took the time to explain the differences between carpet options, and suggested several products that would meet our needs.  In all our shopping around prior to visiting Design Floors, we had not received such a thorough carpet "education".  When it was time to pursue the next phase of updating our home's flooring, we solicited 4 bids to replace 1150 square feet of engineered pre-finished wood that had been purchased from and improperly installed by a different company.  We vetted all bidders through the Better Business Bureau, friends who had completed recent projects, etc.  All bids were competitive so, having had such a positive experience with Design Floors for our carpet purchase / installation, we again sought out Mr. Royal at Design Floors.  Bottomline, we are thoroughly satisfied with our hand-scraped solid wood flooring.

The installation crews for both our carpeting and wood flooring projects were outstanding.  They minimized dust issues (e.g., from removing old carpet and padding, hand-scraping, and sanding).  They cleaned the work areas at the end of each work day.  They did not cause any damage to walls, windows, etc.

All personnel with whom we interacted for these projects were professional, courteous, and genuinely interested in meeting our requirements.  I would not hesitate to use Design Floors in any future projects.
Yes, I recommend this pro
$1,200,000
Response from

"We really appreciate your review and hope to see you again in the future. DF"


Ann W.
Feb 2016
5.0
Flooring, Kitchen and Bathroom Remodel
.
Yes, I recommend this pro
$650,000
Response from

"Thank you so much for your business. DF"

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Design Floors Inc is currently rated 5.0 overall out of 5.
Monday: 9:00 AM - 6:00 PM Tuesday: 9:00 AM - 6:00 PM Wednesday: 9:00 AM - 6:00 PM Thursday: 9:00 AM - 6:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 10:00 AM - 4:00 PM
Design Floors Inc accepts the following forms of payment: Financing Available, Check, Visa, Discover, MasterCard
Yes, Design Floors Inc offers free project estimates.
No, Design Floors Inc does not offer eco-friendly accreditations.
Yes, Design Floors Inc offers a 10% senior discount.
No, Design Floors Inc does not offer emergency services.
Yes, Design Floors Inc offers warranties.
Design Floors Inc offers the following services: We offer the best prices and value to our customers in all types of flooring along with their install: carpet, solid wood, solid wood refinishing, engineered wood, laminate, tile, natural stone, waterproof flooring (WPC, SPC) , granite and quartz counter tops, backsplashes, and custom showers for the Lewisville, Flower Mound, Corinth, Argyle, Highland Village and surrounding areas . Our in-house installers are simply the best. Design Floors does not do repairs at this time. We only install what
Design Floors does not do repairs at this time. We only install what we sell.

Contact Information

951 W Round Grove Rd, Suite 100, Lewisville, TX 75067

Service Hours

Monday:9:00 AM - 6:00 PM
Tuesday:9:00 AM - 6:00 PM
Wednesday:9:00 AM - 6:00 PM
Thursday:9:00 AM - 6:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:10:00 AM - 4:00 PM
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