Pooper Scoopers, House Cleaning, Home and Garage Organization
About us
Cleaning Mavericks provides eco-friendly non-toxic green cleaning solutions to residents located in Dallas and Tarrant County. We believe harmful toxins should not be used in your home, we use Green Seal certified or EPA certified green cleaning products. When looking for maid services for your residence there is no longer a sacrifice of safety for affordability. Cleaning Mavericks has straight forward pricing and no extra charges for pets or the first time detailed cleaning with a 3 month service agreement.
Business highlights
14 years of trusted experience
Emergency Services Offered
Services we offer
One time and by the visit cleaning, Contractual cleaning with NO HIGH INITIAL CLEANING FEES, 24 hour services have your house cleaned when you're at work, Move Outs and Move Ins, One time deep cleanings - We leave it spotless!, Pet Friendly - Don't worry about locking your pets in a crate,
It went badly. I think that really 2 people don't do 4 hours of work. They did not clean the kitchen sink. They did not mop the entry hall. When I sent an email to say I was not happy with the service no one got back to me. Today when I finally called and put a bad review someone called me back and started being rude and saying I did not understand Math. They did not say sorry or try to fix it with their 100% satisfaction gurantee. They just kept saying I did not understand Math. I finally just hung up. I do understand math and cleaning. I have owned a Commerical Janitorial Company for 31 years. I also understand customer service.
Description of Work: They were terrible. I bought a Urban Dallas Special. The sent 2 people which was suppose to be 4 hours of cleaning. In that amount of time they did not even clean the kitchen sink.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$64.95
Response from Cleaning Mavericks
We're Sorry that Member was unsatisfied with her cleaning, however the coupon she purchased was for 4 Man-Hours of cleaning. In the cleaning Industry, it is standard to charge per hour per person, 4 Man-Hours would be 2 individuals cleaning for 2 hours. This was explained to her at least 2 times. Im the owner of the business, i cleaned the home, it was in very poor condition, and we did as much as we could during our time there. We spent 1 hour in each bathroom, 1 hour dusting the common areas of the home, and 1 hour vaccuuming and cleaning blinds and baseboards. We left a note indicating the few things we could not get to, Upon arriving at the home I informed the home owner that given the condition and size of the home it wasnt likely that we would be able to complete the entire home, and that additional hours were available for purchase at the extremely discounted rate, We were instructed to focus on the bathrooms and the common rooms of the home, that's what we did.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pooper Scoopers,
House Cleaning,
Home and Garage Organization
FAQ
Cleaning Mavericks is currently rated 3 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Cleaning Mavericks accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Cleaning Mavericks offers the following services: One time and by the visit cleaning, Contractual cleaning with NO HIGH INITIAL CLEANING FEES, 24 hour services have your house cleaned when you're at work, Move Outs and Move Ins, One time deep cleanings - We leave it spotless!, Pet Friendly - Don't worry about locking your pets in a crate,