
TWO GUYS MOVING
About us
Real Austin Movers! All of our professional movers understand the importance of quality service and customer satisfaction. Call us today! Austin born, Austin proud. No hidden fees just honest service
Business highlights
Services we offer
LOADING & UNLOADING RENTAL TRUCKS, PACKING SERVICE, RESIDENTIAL & COMMERCIAL LOCAL, SAME DAY SERVICE IN MOST CASES, STAGING & HAUL-OFFS., STATEWIDE & NATIONAL MOVING
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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67% |
I've moved 6 times over the last 10 years, and I've always gone with the "big guys" (Atlas, United Van Lines, etc.), but this time I made the mistake of choosing a local company with no van line credentials. Boy, is there a difference. You may not realize the difference unless you've gone with the "big guys" before and you know what quality packing & moving is all about.
You have to understand what you are getting yourself into here if you decide to move with these guys. These are not "professional" packers or movers... they're just a few friendly guys with a truck who will help shlep your stuff from one location to another. These guys are the equivalent of calling up your friends to help you move your stuff. That is, they'll throw some stuff in some boxes for you (if you request the "packing" service), they'll carry your bare furniture onto your truck without protecting it, and then they'll drive it to the new location. I would recommend calling your friends instead.
However, these guys might be right for you if:
- You are a college kid with low-cost items and are moving into a dorm room.
- Your entire furniture collection comes from IKEA.
If you are a professional with expensive furniture, or if you expect a high degree of quality and care, these guys are not for you. They also came unprepared. But again, if you're a college kid with a few $100 IKEA desks, you should consider calling these guys.
They asked me several times if my furniture items were from IKEA while shaking the items, and I was like, "Um, no, that is a $3,000 bookshelf that you are shaking back & forth." I honestly don't think these guys have ever seen high-quality furniture before. They're certainly not trained on how to protect it, disassemble it, or handle it.
The #1 basic fundamental rule of moving furniture & breakable items is that you WRAP the items so that they don't get damaged. But these guys don't even have the basic respect for other people's furniture. None of my furniture was wrapped, and now there are serious scratches in my expensive dressers, cabinets, paintings, and picture frames.
I had several problems with this move. In a nutshell, they were unprofessional (showed up late & didn't even know the 2 destination addresses), unprepared (they asked ME if I had packing materials since they didn't have enough... they ended up using my bathroom towels to protect my dishes), they were sloppy (they didn't wrap any of my expensive furniture like my $2,000 dresser or even bother taking the clothes out of the dresser... they just carried the furniture bare into the truck with the dresser drawers sliding open while they were carrying them and I had to run behind them to close the dresser drawers. Same thing with my expensive mattress & box spring... they just packed them bare into the truck, and they both arrived ripped on 2 corners!! Now I have a ripped mattress & box spring), they didn't pack my items properly (just threw office stuff & clothes into boxes with no protection -- they didn't even bring the tall wardrobe boxes, they brought the small ones so all of my long trenchcoats & sportjackets arrived completely wrinkled on the bottom halves; plus, 2 of my wine glasses arrived broken and 2 of my glass picture frames arrived broken), they didn't take proper care when handling my $4,000 wooden bed frame (which now has cracked wood underneath because they refused to disassemble it properly) or my expensive paintings (some of which have chipped frames)... and didn't move my piano because they "forgot" to bring the piano moving equipment, even though I specifically told the owner Jon M. that I needed my piano moved (although this is probably a blessing in disguise, because I'm sure that would have arrived damaged). So now I'm left searching for another company to move my piano. I just found 3 pairs of $200 Italian leather dress shoes completely FLATTENED because they packed them at the very bottom of a box which was filled with books. REALLY?! You're going to put gorgeous leather dress shoes underneath 40 pounds of books? Same thing with my expensive leather belts... completely twisted out of shape because they were carelessly thrown in at the bottom of a box of boxes.
These guys are just terrible!
If you are a true professional with high-quality furniture and high-quality belongings, go with the big guys... the ones who really know what they're doing.
If you're a college kid with disposable stuff that you're going to discard at the end of the school year anyway, then consider these guys.
"Hello Angie’s List members, My name is Jon Mutschink and I purchased Two Guys Moving in November of 2006 from the previous owner. I just found out about this great service and looked up my company to find this negative review which was a little disheartening, but I know that the changes I have made to the company both in personnel and in procedures has transformed us into a much better company and better suited to meet the needs of those we serve. I am proud of what our Two Guys Moving “family” has achieved and would love a chance to show the members of Angie’s List our success. Give us a chance and let the whole community know about your experience. Jon Mutschink Owner Two Guys Moving version 2.0"
Licensing
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