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Groundstar Maintenance Service
Designer - Landscape, Lawn Care - Maintain and Mow a Lawn, Sod Installation,
About us
Total grounds maintenance and landscaping needs.
Business highlights
20 years of experience
Services we offer
Fertilization Programs, Landscaping, Lawn Maintenance, Re-Landscaping, Tree Trimming & Irrigation Installation & Repair.
Amenities
Free Estimates
Yes
Reviews
3.76 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 33% |
Showing 1-6 of 6 reviews
Marilyn H.
Nov 2017
It went great. I left the design up to them and the shrubs and flowers they chose could not be more suited for the area.
Vanessa B.
Nov 2017
The crew does a beautiful job and it always looks amazing. They go above and beyond and even blow out the hallways without even asking. I could not be more pleased with the professionalism of this company.
O. M.
Aug 2017
A couple of times it was fine but the last month has been bad they keep telling me they're going to show up and they don't show up there's no information coming my way indicating that they're not going to show up they just don't show up and then I sent a text to the company and they say oh yeah we're gonna shop tomorrow I never do this is happened three times now this month I'm tired of it I sent him a text today so they fired him
Cindy F.
Mar 2017
....
Cindy F.
Mar 2017
The cost is ongoing. I pay monthly, it's $32 a week. I don't know how long it takes to complete the work because I'm not usually here, but I imagine it takes about 30 minutes to one hour. The workers are professional. They've been cutting my yard for over a year. They've been doing what I ask them to do.
Carol S.
Sep 2014
They consistently skipped my yard (6 TIMES) and then billed me for it anyway. I wrote notes on their invoices informing them that they were skipping my yard. I called them numerous times to inform them that they were skipping my yard and asked them to call me back (they DO NOT answer the phone when you call them). They NEVER returned any of my phone calls or responded to ANY of the invoice complaints until I threatened to file a complaint against them. THEN, I was very rudely informed by the manager, Shari, that I owed them for all the times THEY SKIPPED my yard. I never paid them the money they were invoicing me for because they never showed up! They mowed my yard ONE TIME in the entire month of August and then showed up the first week of September and mowed my yard twice in one week--3 days apart. This company's management is very unprofessional. I have never done business with anyone who does not return phone calls regarding multiple customer complaints and concerns and who does not answer any correspondence.
Response from Groundstar Maintenance Service
"Pay your bills DEADBEAT. Can't service your house without payment. WE ARE NOT A BANK AND DO NOT FINANCE DEADBEAT LOSERS"
Licensing
State Contractor License Requirements
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FAQ
Groundstar Maintenance Service is currently rated 3.7 overall out of 5.
Yes, Groundstar Maintenance Service offers free project estimates.
No, Groundstar Maintenance Service does not offer eco-friendly accreditations.
No, Groundstar Maintenance Service does not offer a senior discount.
No, Groundstar Maintenance Service does not offer emergency services.
No, Groundstar Maintenance Service does not offer warranties.