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Prime Generators

Generator Install, Commercial Generator Repair Service, Commercial Generator Installation,

About us

Our turn-key service and single point of contact sets Prime Generators apart. The owner (Chad Hancock) will be the single point of contact from inception to project closeout. The turn-key service includes obtaining permit, purchasing the generator and components, providing generator pad, full electrical and plumbing connections, and start-up. This means the customer will not have to source any other contractor to complete this install.

Business highlights

Emergency services offered

Services we offer

For an additional cost, adding or relocating electrical outlets, etc., we offer maintenance/service of the generator. We are also equipped to handle any and all plumbing and electrical scopes of work outside of generators. Examples would be gas lines for landscaping fire bowls

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
5.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-12 of 12 reviews
Dena M.
Jan 2025
5.0
Yes, I recommend this pro
It went great! Chad and his workers were all very polite and on time. Even patient waiting on city inspections. They left everything cleaned up. The Generator is perfect!

Leikuang L.
Jan 2025
5.0
Yes, I recommend this pro
He installed the generator and supervised the rewiring electrical breakers etc. He tested everything to ensure it works before he leave. Very responsible person.

Elisha F.
Jan 2025
5.0
Yes, I recommend this pro
Chad is an excellent operator. He’s trustworthy, delivers on his commitments, and professional. His team did an excellent job installing a generator and very happy that I chose Chad with Prime Generators for this install.

T. P.
Dec 2024
5.0
Yes, I recommend this pro
Chad Hamilton and Prime Generators were fantastic. I decided to have a whole house standby generator installed at my house. After researching vendors, I contacted Chad based on prior reviews. He came out, did a site survey, made a recommendation as to what I needed and provided me a fair and reasonable bid. I accepted, and shortly thereafter, my generator was here, installed and running. Chad uses very good people in all aspects of the installation. He is meticulous on the details and everything he promised me was done on time. I highly recommend him and Prime generators. You will be pleased with the entire process and the result.

Mike S.
Dec 2024
5.0
Yes, I recommend this pro
Chad and his team did a perfect job on this generator purchase & installation. I would highly recommend Prime Generators as they do an awesome job.

Vaughn S.
Nov 2024
5.0
Yes, I recommend this pro
Prime Generators (Chad Hancock)...Total Professionals!!! I can't say enough great things about my entire experience with Chad and his team. From first contact to complete installation was 11 days! Unbelievable you say. You most likely will NOT get that quick of service, but I lucked out on his schedule, the availability of the generator, and his crews. This includes a 3-day weekend and working around intermittent rain. Chad' s plumbers and electricians where phenomenal! I'm a picky person and couldn't belive the attention to detail, preciseness of work, clean work, and very easy to work with his entire team. Chad was there every day to work himself and/or oversee the work being performed. If Chad said he was going to do something, it happened. He took the time and explained everything in detail and answered every question I threw at him. He gave me options and explained the pros and cons of each. Generator installations are not cheap. As I did, you will question why a complete installation costs more than double what the materials cost. After watching his team do all the work, I realized that it was much more work than I had imagined, and now understand why it's not cheap. Chad and his team worked very well, and knew what they were doing. I am so pleased with this installation. Compared to other contractors I've hired, Chad gets a true 5 Star rating and exceeded all my expectations for the job. Even if you have to wait much longer than my 11 day journey, Chad is worth waiting for.

Mike S.
Nov 2024
5.0
Yes, I recommend this pro
Chad was great. My situation was fairly unique because I didn't already have natural gas piped to the house. We had to navigate city permitting and gas company schedules throughout the installation process. Chad was incredibly helpful during the process and often times seemed like the only one in my corner.

Adam W.
Oct 2024
5.0
Yes, I recommend this pro
Excellent work. Timely delivery. Made the process so easy.

Lucas F.
Oct 2024
5.0
Yes, I recommend this pro
These guys are great. They are thorough and they make sure they follow up and communicate. Their quality of work speaks for itself. The background of the owner of this company starting with high end custom home building and narrowing it down to one specific niche trade makes people like myself feel very comfortable knowing that a generator install at my property comes with the excellence and attention that anyone would want to have. WOULD HIGHLY RECOMEND!!

Chase P.
Oct 2024
5.0
Yes, I recommend this pro
Chad Hancock is my go-to for generator installations, from 26 kW units to over 100 kW. His very competitive pricing, exceptional service, and 24/7 support make him a top choice. Highly recommend him for your generator needs!

Ann S.
Oct 2024
5.0
Yes, I recommend this pro
$2,000
It was completed on time and everything works perfect. Chad, the owner was so professional and came by a couple of times to make sure everything was to my liking. We are hiring Chad to put in a generator in my home is Galveston.

Erica M.
Oct 2024
5.0
Yes, I recommend this pro
We are very happy with our whole house generator purchase and installation. Chad and his team did a fantastic job. They were on time and did a superb job. Would give them my highest recommendation.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Prime Generators is currently rated 5.0 overall out of 5.

Yes, Prime Generators offers free project estimates.

No, Prime Generators does not offer eco-friendly accreditations.

No, Prime Generators does not offer a senior discount.

Yes, Prime Generators offers emergency services.

No, Prime Generators does not offer warranties.