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Abacus Foundation Repair
Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install, Concrete Foundation Installation,
About us
Abacus Foundation Repair is a small family-owned and operated business founded in 2001. Our commitment to our customers is to provide the highest level of service to ensure their needs are properly taken care of. Abacus is proud to sell and install the most state of the art foundation repair product, the Millennium Piling System. Abacus has installed over 100,000 Millennium Pilings and less than 1% have required warranty adjustments. Millennium Pilings come with a Transferable Lifetime Warranty which is insured by a $2 million Products & Services Policy per project.
Business highlights
Veteran owned and operated
24 years of experience
Services we offer
Excavating, foundation repair, drainage system, french drains, and plumbing.
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8185 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 1% | ||
| 1% | ||
| 2% |
Showing 1-25 of 185 reviews
Robert E.
Sep 2022
The regular foreman was out sick that day so this kid Blake ramrodded the lift, he didn't seem to know what was going on. They broke two water pipes I found out after they left. Now 5 years later they wont honor the warranty .The piers they installed are sinking and the back of the house is now 2.1 inches down. They blamed it on the engineer(whom they recommended) and said he did not evaluate it correctly according to Blake and failed to design enough pilons to support the house now I’m back where I started from. Now they want another 10 grand to do it again! Life time guarantee my ***! I had multiple other companies measure the house for me and their pilons are sinking and when Blake came out and remeasured, his numbers are different (no surprise) than the latest measurements from other vendors. He said they need to redo all the same pylons they already have done once before for another 10,000!!! Some nerve! Blaming the failure on me because they didn't get the final report from the city of Denton, again my fault. Hope you warn people about this company, they are great till you need some warranty work.******* If you get your foundation worked on make sure you get a water sys pressure check BEFORE they raise the house that way you know if they break pipes during the lift. If it passed before and fails after then they broke something! They always only do this test after so they can tell you "It was that way before". Better luck to you!
Response from Abacus Foundation Repair
"You hired an independent engineer in Jan. of 2017. You sent the engineer's report to Abacus in June of 2017 asking for a bid based on your engineer's recommendations. You then hired Abacus to perform the repairs that your engineer recommended. Unfortunately, homes move over time and can need further repairs. Abacus is does not warranty your entire house, only the pilings that we install. You can review the contract that from 2017 for the details of our warranty. Our records indicate that the pilings installed by Abacus did not fail. You can can only lift a section of home as high as its lowest adjoining point. You can review the records that you provided Abacus in 2017 and see that the back-right portion of the master bedroom was -1.2, the front right master bedroom was -1.3 and the back left of BR 1 was -1.4. Meaning we can't lift higher than that point. According to the contract signed by you, you were responsible for obtaining the final engineer's report (since you hired the engineer initially), which you did not obtain. Abacus emailed and tried to contact you on countless occasions asking for this report. We also sent requests to you from the City of Denton regarding that report as well. If you obtained that report, you will be able to see the elevations taken after the repair to compare to most recent. I'm very sorry that you are dissatisfied but Abacus has followed our terms and the home needing more work is out of our control. At this time, Abacus Foundation Repair feels that it is in our best interest to void the most recent bid provided to you. In regards to the plumbing leaks, pipes can break during foundation repair. Especially, when a home is down -2.2 inches. Our contract does disclose that plumbing lines can break when lifting and it also states Abacus is not responsible for such repairs. It also discloses that if a plumbing leak is not repaired in a timely manner that your warranty would be void. All of this information was provided to you up front, you signed said contract and agreed to the terms."
Curt R.
Aug 2020
I postponed calling a foundation repair company for a while, but I knew there was a problem with our home. A good friend of mine had Abacus fix his foundation problem last year and highly recommend them. I have to say from the first phone call they (front office to workers) were very courteous and professional. It was a big job (23 interior and exterior piers) and they did a fantastic job in two days. Special thank you to Shannon, Austin and Emilio.
Alberto M.
Jun 2020
I must say, out of the 3 foundation repair contacts i made Abacus was by far the most thorough. They went and explained to me what was going to happen step by step, what issues I was having and how they would be resolving them . They also had everything set up from the permit, to the engineer verifying the work was done correctly and checking for any leaks after. They may not have been the cheapest ( I feel it was a very fair price though), but you get what you pay for, everything turned out great. I would recommend and use them again if i needed to.
Response from Abacus Foundation Repair
"Thank you for the kind words and taking time to leave us a review. We pride ourselves in the work we do and our goal is to always have happy customers. If you need anything in the future, please do not hesitate to let us know."
Tom R.
Jun 2019
Good group to deal with. My foundation had recurring issues, but Abacus seems to have worked them out. Some interior molding needed replacement due to the work, and Richard went the extra mile to find matching molding for my 35 year-old house.
Tim D.
Apr 2019
Mostly it went great. The foundation was work done. But there's just one problem that happened, the pipes crack and separated, and they are not responsible for fixing the pipes. But when it come to the price, they were the cheaper. They can easily be contacted.
Becky G.
Apr 2019
They were awesome we would and did recommend them. They were wonderful. They cleaned up their mess. They did a great job
Paula F.
Apr 2019
it was great
Julie C.
Apr 2019
Fantastic!
Warren C.
Mar 2019
I always feel like they're not just into business as selling as much as they can. They look to get the job done right. Their engineer knows what he's doing. Their office manager talks through the problem with you too.
Tara B.
Mar 2019
They did a great job.
Tim B.
Mar 2019
It's been 18 months and so far so good.
Tom B.
Mar 2019
They have been outstanding.
Lynn B.
Mar 2019
They were excellent, I highly recommend them. They were trustworthy, I believe that their recommendations and work was truthful.
Atlaf A.
Mar 2019
Price was little high but the work was fine.
Delmer A.
Mar 2019
Chris Gonzales was an excellent representative. He is very professional, gave us peace of mind about our foundation. I I will be needing a foundation repair, Abacus foundation repair will be my only choice.
Ravi B.
May 2018
The guy sounded real pro. I liked the way they did their job.
Ted R.
Sep 2017
On time worked professionally completed job as scheduled could not Ask for more
Steve K.
Jul 2017
If you want honesty, use Abacus. They were the most thorough, with the best description of what my house needed. I had a couple others out to give me bids and no one came close to the detail and time that Abacus provided. They were in line with the other offers, but gave me info that the others didn't as well as giving me options to not mess up the front porch. Chris was awesome. We decided to move to a different house instead of fixing our foundation, but since Abacus had done such a great job with us already, we had them take a look at another house we were in the process of buying. I can't tell you how glad I am that I did that. The house was in much worse shape than the one we were moving out of. Abacus literally saved us over a quarter of a million dollars because we withdrew our bid on that house. Guess what, we had them come check the next one we bid on. It passed their inspection and we purchased the house. Foundation inspection money was the best money we spent. On a side note, a guy I work with was needing foundation work on his house and wasn't happy with the quotes he was being given. I told him to call Abacus. He did, and not only were they less money, they told him his problems were most likely the result of a water leak under his house. They were right! None of the others did that. Abacus was the hero for him also.
Response from Abacus Foundation Repair
"Wow! Thank you for such an amazing review and of course the referral."
Mark C.
Jun 2017
Went very well, was candid that repairs were not likely needed, but wrote an estimate.
Response from Abacus Foundation Repair
"Thank you very much for taking the time to leave a review for us. We are a family business and we take pride in our work and honesty to our customers. If we can be of further assistance, please let us know!!"
Ron S.
Jan 2017
Staff were very helpful. Blake explained the work in detail and provided brochures on what to do and expect before and the job was done. Shannon in the business office was very easy to work with on the financial end.
Response from Abacus Foundation Repair
"Mr. [Member Name Removed], Thank you for taking time out of your day to post such kind words!! We really do appreciate it and thank you for trusting Abacus with your home!!!"
Kimberely U.
Dec 2016
Very thorough and practical
Response from Abacus Foundation Repair
"Thank you for the postive review...we appreciate it!!"
Tony B.
Dec 2016
It went well. The inspection report showed that the house was slightly unlevel in spots (less than 1.5 inches throughout) but that nothing serious had to be done. Suggestions were given to prevent future settling and how to address possible problems. We received a thorough written report. We are going to have the foundation checked again in a few years to make sure things are still okay. I appreciate their honesty, professionalism, and that I didn't feel pressured.
Response from Abacus Foundation Repair
"Thank you Ms. [Member Name Removed] for taking time out of your day to leave us a review! We really appreciate the kind words!!"
Robin B.
Dec 2016
unknown
Response from Abacus Foundation Repair
"Thank you Ms. [Member Name Removed]!!! It was a pleasure working with you, you definitely made our jobs a lot easier!!"
Chris Z.
Sep 2016
very well. I got a detailed map of home showing layout of home and contour lines showing where homes foundation had settled and by how much The inspector sat down with me and explained what it all meant and gave me a few options on how to address foundation issues he found. I got a repair quote for the option I chose
Response from Abacus Foundation Repair
"Thank you Mr. [Member Name Removed]!!! We appreciate you taking time to post a review."
Jessica H.
Jun 2016
Abacus was extremely professional and prompt. Our initial contact was Chris Gonzalez whom had come out and done and estimate and had everything ready, including demo videos on what to expect. The price was roughly $1,000 less than what others were quoting. Shannon handled all of the paperwork and she was funny and courteous; very easy to speak to and work with. All of our questions were answered. They scheduled us quickly, within two weeks after first contact. Emilio and his crew worked on our home and they were professional and hardworking. They took very good care of the property and kept us informed each step of the way.
Response from Abacus Foundation Repair
"Ms. [Member Name Removed], Thank you so very much such kind words!! You were very easy to speak to and work with as well. We are very happy that you are so pleased with our company and our staff."
Licensing
State Contractor License Requirements
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FAQ
Abacus Foundation Repair is currently rated 4.8 overall out of 5.
Abacus Foundation Repair accepts the following forms of payment: CreditCard
No, Abacus Foundation Repair does not offer free project estimates.
No, Abacus Foundation Repair does not offer eco-friendly accreditations.
No, Abacus Foundation Repair does not offer a senior discount.
No, Abacus Foundation Repair does not offer emergency services.
Yes, Abacus Foundation Repair offers warranties.